Provides a much better customer and lead experience. Much higher close rate because of live interaction. Provides the user with a higher level of comfort and trust. We create a better brand and more substantial authority through live chat, calls, messaging, and video chats.

I’ve been looking for a way to provide a great customer experience for my clients and leads. I’ve found it in Consolto. It’s a CRM wrapped in a virtual box. I can communicate with video chat, text, and so much more. And since we are a virtual team, a cloud-based application takes the headaches out of spending a ton of money hosting my own cloud-based servers.

More training videos. But live chat and video for training is only a click away.

The customer service is amazing! They really do try to help you.

So, I have been looking for a live chat, asynchronous solution for YEARS like 3 years. I needed a software that aloud me to send audio chats with my clients within a super secured client portal. This tool provided that and so much more. Below are the details 1. Scheduling live chats: I use this platform to ask my coaching clients to schedule a time to live chat or send audio messages. This is great for clients who have social anxiety ( so it is often difficult for them to have video or in person sessions). With live chatting, we can dedicate a specific time to chat or send audio messages. You can also upload videos if you need it. 2. The booking widget: The booking widget/calendar, can be used to book a live video call OR it can be redirected to your own website OR your click-n-chat page ---which is dedicated chat page where they can do an audio phone call or video call ( no need for zoom/google meets. etc). In the click and chat page, the client can call you ( no need to collect their numbers), chat with you on messenger, whatsapp and other platforms-- great for international coaching and meeting the clients where they are at! 3. The iframe feature: allows me to embed the chat in ANY platform. Not all platforms are chat bubble friendly, so i live the many options to embed it. You can also grab the URL and embed the chat in any supported platform. Appointments: 2-way calendar allows me to see all my appointments from other platforms as well. Money transfer: charge client for every session! SMTP: respond to client who leave your app, website, client portal via email. When they return to your app, client portal, the chat conversations are saved. I love the ability to know whether the client has left the platform, or in the background viewing other tabs. If they left the platform, i can send follow-up emails. When they return, the chat history is still there. Listen, its worth it. Its live chat + Scheduling + async coaching all-together. And if they add an AI Handoff feature that can read/ summarize conversations, respond to inquiries, and send follow up emails, It will be GAME OVER for every live chat platform out there! lol

Hmmm....nothing yet so far. Just being honest.

This tool is simply amazing. Its features not only save time by cutting down on the need for multiple tools, but they also create a smooth experience for both me and my clients. Consolto has done a stellar job of reducing the barrier to start

So far, I am very satisfied. So far, I am very satisfied.

I really the setup process on the back end which is a little cluttered but its easy to get use to after watching the tutorial.

I was able to install very quickly and test new products much faster. And I like that agents can manage their own accounts.

I really do not like the icon that loads the pages. Its 2 purple icons that flash repeatedly and are tacky.