As a instructional designer for going on 15 years, I've seen e-learning products come and go. Captivate has been a staple on my computer since the start. I use it daily.

The prebuilt learning templates are easy to use and dynamic. The video conferencing is, as always, easy to yet and extremely reliable. I also really like the PPT integration feature. For my less tech-savy faculty members, this has proven be a very teaching asset.

The new virtual reality feature isn't quite there in my opinion. I fully believe is the future of online learning and Captivate is going to be one of the leaders in the field. But many users actual hardware isn't quite ready to keep up with this feature.

Very positive

The software does everything you can imagine when it comes to creating SCORM training and testing it. It's cross software support with other Adobe products is a big plus point as well.

It has certain shortcomings when it comes to dealing with languages such as Arabic. It lacks support for languages and display issues for characters that are right to left. Plus there are language character related bugs that stop user from exporting training and make it go into an infinite loading loop.

We no longer have a training division, because of Adobe Captivate & Adobe Captivate Prime. If you don't have an enterprise license, their support team has no interest in helping you. It takes a huge amount of evidence to convince the support team that your bug or complaint is valid, they insist on blaming you or the user. Everytime one bug was solved, another one appeared. When we realized that Captivate was more embarrassing than helpful, we had to close our training division. We didn't have the financial or time resources to re-build all of our training module on a new platform. While we used Captivate, it caused so many of our students to be angry at us. We had to give many refunds. Most importantly, it damaged our reputation.

The most basic level functionality is pretty simple to understand.

We built our entire curriculum on Adobe Captivate (100s of files). When we used Moodle as our LMS, we often had problems. For example, the user needing to enable pop-ups and unsafe scripts, the files freezing, and a student watching the entire lesson and then not having it register as completed. We assumed that Moodle was the problem. So, we moved our courses to Adobe Captivate Prime (which required considerable time and effort). To our dismay, the problems did not improve. If anything, they got worse. There are many things I could talk about, but the worst was the support. They were so unwilling to admit fault. A specific example of this is when they had a bug with the radio buttons in Captivate quizzes. The first several times I tried to contact support about the problem, they blamed the problem on the users. Only after I'd sent them several user complaints, screenshots, and videos did they start to listen. Even then, it took me being very assertive to get them to admit that the problem was on their end (& would take months to fix). Other issues: I couldn't manually mark buggy lessons as complete for students. Students had to enable "unsafe scripts." Many problems were unrepeatable - a students would send me a screenshot of a problem. I'd wouldn't be able to re-create. They they'd try again later and it would work. Because all of our lessons were built in Captivate & even Adobe's solution couldn't play them, we closed our training department.

I am using Adobe Connect. I feel Adobe Connect does not offer me the tools for everything I need. I am looking for an alternative that I can use for my online classes.

Very easy to use and user friendly for both me and the students. I liked that I could use this product to post notes, video lectures and everything that I need into just one place

The only thing I did not like is the cost that is rather high

Excellent LMS

Pretty well organized , attractive , easy to use , a lot of tools , many connections

Very expensive , we can’t afford it , I am a teacher trying to offer to my university an lms , but I know they would pay all that money

We offer outside contractor and visitor training to our clients. This platform has served us well.

I understand the difficulty in creating a single LMS that will satisfy everyone. We all have very different needs. There is steady, albeit slow, improvement in functionality and features. The options to have different domains and the ability to share content between domains is a nice feature. Much easier to navigate and set up than other LMSs I have used. Customer support has been very responsive.

The requirement for an email address to log in. I serve a clientele that is not tech savvy and many do not have an email address(I know hard to believe in 2019, but true). You can use a fake email but then the ability to recover your password does not exist. The lack of password control by administrators can be problematic. My usage is external. Many people logging in from all over the country. If they have a password issue I can not help them. The placement of a cookie on your system every time you log in. If the learner does not use the "Sign Out" option and just closes the browser it makes it impossible for another to log in until that cookie is cleared. This is an issue with clients who use the same computer for many users.

Overall, captivate is a brilliant tool that helped me learn so many courses with fun. I don't have to go somewhere else, I have found all my courses in one place. I would like to suggest some improvements in test attempts failures and due to application crashes. It's really easy tool with good UI for beginners or startups.

I have been introduced to this platform from my recent organization to learn new verticals. I loved their vast collection of courses and assessment mechanisms. Furthermore, I need to pass the test to show my understanding of the course. Until I get passed in that exam, I cannot attempt for other part of course. Also, I liked the way the dashboard is arranged so that you can see a graphical view of your learning progress. I can also see leaderboard where other employees taking same courses.

Most of the time captivate crashes in between taking video courses, this frustrates me. I have even observed that if you're attempting a test and toll crashes then it consider as failed attempt. I would like to have more than 3 attempts to pass an exam, or there should be some provisions regarding this.

My work is easier with adobe managment learning

Bugs must be fixed and aupport must be fastwr

It is easy to follow the simple steps on how to use the program with no problems.

It takes a while to load the pages but after the pause it's straightforward to business

great software to engage with customers and to increase colleagues/employers skills

Not so easy for someone who is not used to the "internet", to expensive for the features.

The overall experience was really good. I tried to see whether a project program could be written to onboard the technology within a company or clients organisation Mainly step by step guidance and some ideas on adoption to ensure the program will be integrated within an organisation. Especially the current new employees joining companies who are used to contributions on digital platforms. Becomming subject matter experts in fields of their profession. I received a small content edittor which was easy to use and could create rapid content. It was easy to use. If the employee workforce will have the tools available to create content easily and have a system available it could support many areas of business. From product development and all the training content it might require. I hope this trend will coninue and see a system LMS as key within organisations investing in Onboarding , Allow Emplyees be well informed. But also more formal as in complaince and mandatory training requiremnts. Espessially now the governemnt has strickly created legislation for ocmpanies to provide learning and development to ensure future growth and organisations need to invest in development of their employees. No by default get expertiese outside your company first train or ensure you r current employees are enabled with LMS. Dimissial without a training or proven development program will not be tollerated by govenrment.

There are a lot of functionality I came across which supprised or liked during my short journey in Trial. From the challenges, Badges and points scorings to the social learning and the numerous integrations with content providers to have an uptodate curriculum. Also the features to create content for company employees to allow for a companies Mission Vision and core values being regularly distributed and compliance or code of conduct during onboaridng of new employees seemed easy to use and administer.

I had a excel file with dummy users - fake employees which I tried to upload. This was not such a success and the infomation available during this process was limited. e.g. error messages where limited and the descriptions on how to create and upload where not that extensive. Overal not a big issue but tricky to get right. For prodution I read there is various integrations options so this was one time.

We are very happy with our decision on using Adobe Captivate Prime as our LMS. It has suited our needs and it continues to have enhancements made to it. I have enjoyed working with the Adobe team, and they have been very helpful in multiple occasions. We have received very positive feedback from our learners on the easy of use of this product.

Adobe Captivate Prime is very easy to use. Our learners had no problem fully getting up to speed with how to use it. We enjoy the leaderboard as a way of being competitive with others. As an Admin, I feel like it is pretty straight forward with regards to adding courses, learning plans, and content. The reports feature is very good and continues to get enhancements made to it. All our courses work fine in the fluidic player with no issues. I like the dashboard and My Learning as a way for learners to view the status of their learning.

I have noticed a few bugs in the software that were reported. Some issues have been fixed and some are still outstanding. I would also prefer to have more control on when my self-paced courses expire. Currently there is a default expiration of six months for courses we want to keep available for longer. Since we have over 400 courses in the LMS, it will be a long process of re-publishing all the courses when they expire. The technical support availability could be a little better. I seem to mostly receive my communication from them in the afternoons (CST). Sometimes it would be nice to get a quicker response when there is an urgent issue.

Overall, Captivate Prime helped us get huge amounts of people trained and certified, and it's a great LMS.

This LMS is really well-suited to big companies who need to train. We use it for thousands of employees, and it works great. The ability to make Learning Paths, design courses, and pull reporting is so much better than Adobe Connect.

There were occasionally errors in the reporting, for which we had to open a support ticket with Adobe. Also, the logging in processes is a bit complex and often throws an error for our employees who share a computer.

Captivate Prime is a great learning management system that offers all of the necessary features to help businesses excel in their e-learning programs. It also allows you to pay per user without an unreasonably high "minimum user" requirement.

The inability to create quiz content within Prime itself is the only feature that I think it is really lacking. Quiz content must instead be authored in other E-learning creation programs first, which can then be hosted on Captivate Prime.

It gives me what I need to make video recordings of trainings and demos at a much higher quality than a recorded webinar. Once you figure out the quirks, it's easy to replicate the steps from project to project.

We use the Captivate suite for elearning development. My use is primarily limited to creating training video recordings to achieve higher quality than simply recording a web conference/webinar. From that perspective, I like the ability to create video demos and edit them to remove my hesitations and other hiccups. With a simple USB microphone, the audio quality is very good, and the ability to do basic editing meets my needs. I like being able to easily create multiple mini videos and combine them into a larger project.

There are a lot of options - it can be a bit much if you are muddling through on your own. There are a lot of external learning resources available, however. I also wish that it was a little more straightforward to edit individual video files after you've brought them into a project. I find that the graphic capabilities (creating title slides, for example) is a little clunky, so I usually just end up designing those in power point and exporting them as jpeg images for the Captivate project.

My team employed ACP to support a sales team. This team was frustrated with how cumbersome it was to load training onto the existing LMS and learners needed a better/mobile experience. We achieved BOTH with ACP. There's no turning back now.

The software is absolutely up-to-date. Learners have mentioned that the learner-centric interface and functionality are what they appreciate the most about this system. It's easy to interact with the content in the mobile app as well. They are motivated by the gamification options and by each other. Customer support is relatively fast and very personable.

Our Admin team setup mock courses and learning programs for testing purposes only. We went back in to clean out those test files, but the system would not allow us to delete them. We have to live with these test files in the archive. Not a showstopper, but it's silly to not be able to delete them. Also, there are some cases where the L&D team wants managers to review/grade their own employees easily. This was not an automatic option in the system.

The best thing that I like about Captivate Prime is that it has got webcam feature which lets you connect with your learners effectively. Even if you don't know much about technology or you are new to it, you can still do wonders with the capabilites of Captivate Prime. You can add your voice to your presentations really easily and create impressive learning modules on Captivate.

Captivate Prime has been there in the market for long and it has evolved a lot. So, there is nothing that I don't like about Capitvate Prime. It will be really great if they can lower the price a bit.

It is incredibly easy to use, but has a lot of features who want to do more advance things with their e-learning. I really like that you can set up soft skill and compliance trainings within the environment with relative ease. If you are new to elearning and simply want to put videos or presentations online and track people's use then it is very easy and fast to do. However if you want to create incredibly immersive and intuitive learning for your team then you can also do that with a little bit of practice and experience.

Even though this software is super easy to use on a basic level it does get difficult to do more advanced things on your own. Unfortunately customer service and training for this software is not super extensive. When I purchased the system I had a representative from Adobe who walked me through the basics and initial set up and that was great, but beyond that you will have to seek out more support on your own to do more advanced things such as learning how to integrate Prime into Salesforce. Some of the features can be confusing and, as I often find with Adobe, their customer service online (not talking to a rep but actually just looking for answers online) can be very confusing and not helpful.

Lots of potential - but not easy to learn/use/manage

Has many features, many more than I'm sure I am aware of. The system looks really clean. Like being able to switch between types of roles easily.

It's been a huge struggle trying to get everything working properly. The catalog and recommended learning areas almost never show what I expect, adding filters in the catalog sometimes works and sometimes seems to do nothing. Revisiting the same page seems to have different results in terms of what courses/learning programs/filters appear. I've not yet found a good way to efficiently manage all of the courses, content, etc. from a high level. A course report doesn't seem to exist that shows me all courses, if they are active/deactivated, if they're assigned a learning program, etc. This would help a lot to find courses that are floating around and not assigned properly. The audit report is good, but doesn't give me a clear view into how things are setup today across all courses. We've sent several emails/tickets to Adobe contacts with no response back. The sales process was amazing and the technical resources doing the demo were extremely knowledgeable. The person who then helped us get implemented was very scripted and has since disappeared with no clear input on who we should contact with questions. Trying to just self learn it at this point, which has been frustrating.

Very good for Tracking Excellent Multi Tenanting configuration possibilities for a business that is a GROUP of companies. The Branding by use of a theme is a good idea. Love the email templates and automation within the system, it is a very handy feature for tracking learning, very handy indeed! Especially, for larger companies. The use of setting up a programme and Learning Plans with certification levels and gamification in the form of badges. This is a superb way of delivering Apprenticeships for the Apprenticeship Providers also who work with Employers of large corporations. A very Commercially viable product that will work seamlessly with their website, love the URL that they can get with their own name first. Love the idea of booking Virtual class sessions and Lessons so that there is complete tracking and accountability built in. As a registered Adobe user, I like the fact that I can create assets within the Adobe Creative Suite and then use them within Adobe Captivate LMS. The quality is very high in Adobe so I recommend the integration of Adobe assets with this LMS.

Found the course more suitable to commercial application. It is important to have all your assets ready to start building the course and it would take some planning beforehand. This is not an LMS for lighthearted course development, and I do see this LMS as best suited to an ultra security conscious commercial environment that protects its assets like fort knox! For this reason alone, as a business, I would buy it.

1. In less than two hours, I had set up Captivate Prime. I had no hassles or problems. 2. The menus and options are easy to understand and look modern. 3. Despite the ease of use, I can do just about anything I'd want an LMS to do with Prime. 4. I can set up user roles and permissions at six different levels, including Learner. 5. I can set up external users, those outside my organization, and send them all a link to let them set up their own login and password, saving me a lot of time and ensuring greater security. 6. Prime lets me set up sets of skills for learners to achieve and tie them to learning objectives. 7. I can upload courses, videos, PowerPoint, PDF files and more and they show nicely using Prime's Fluidic Player. 8. There's a free app to use Prime on mobile devices. 9. The Reports that Prime generates out of the box are very nice, and I can also create my own. 10. There are gamification and branding options too.

It would be nice if Adobe offered trials longer than 30 days for those who want to try out the product because it can take a while to really put it through its paces.

So many great features that are available to use and provide the best customer experience

It can be overwhelming to have so many options available

Was using it for a class and local business for creating teaching modules. Not only was the program a pain to use but it was not as efficient as I would have liked and have come to expect from Adobe products. If they would put more effort into keeping it updated and more like the programs offered in Creative Cloud it could be an exceptional product. However it is not at all.

Easy to create own template and customize the overall look of modules.

Outdated widgets, broken links, overall unsatisfied with the entire program. Over priced and does not let you cancel at any time without charging you a ridiculous fee. I could go on and on about how things did not work but this is a waste of my time because the program is the worst Adobe program I have ever used.

This tool is one of the more complex authoring tools and takes a lot longer to master than other tools. However the Accessability features make it a must for all users.

So many features. The responsive nature within publish. Accessability features for disabled. Screen recording and mp4 publish output.

Lack of building up layers. Not the easiest tool to pick up and just develop with.