Overall, I love the tool with the exception of the Cons I pointed out above. If these could be addressed, that would be great.

I like most the ease of use for both students and myself as a counselor. Also, I'm able to mark/highlight areas on forms uploaded from my ConexED library as I'm working with students online. The students can download what we went over on these forms into their computer. I like that students can wait in a lobby while I'm currently working with another student.

1) The playback of recorded sessions is slow. 2) I cannot record my written work on the White Board and my power point presentations. 3) It's an expensive tool especially when Confer Zoom is free for California Community Colleges.

Using Campus Calibrate is taking some getting used to. The staff at ConexEd have been incredibly helpful and accommodating to our staff and faculty to help us get Campus Calibrate up and running. We are a large department with 50-60 counselors/advisors, and I sometimes think that this software isn't built to show more than 5-8 schedule in a comfortable view. They have made many updates and fixes to help our appointment processes run smoothly. We appreciate all their efforts and assistance!

What I like most about this software is that it's web based, so it can be easily logged into from home and in the workplace. I feel this makes staff more accountable when they are out of the office, so they can check their schedule and make changes if last-minute meetings come up, conferences, etc.

If a counselor has appointments in more than one subgroup, it would be nice to see their entire schedule across the subgroups that they're associated with. It's a feature that does not work all the time. A report that can easily be accessed when a counselor is out ill, that shows their appointments for the day. Right now we have to click on each individual appointment to see the student's contact information. When students select appointment times after selecting a reason code and date of appointment, they are still confused as to whom the appointment is with. The time of the appointment is more visible than the counselor's name. The time to load/refresh each subgroup is between 15-20 seconds, which can be inconvenient when trying to help a student over the phone.

The way it is interactive is very nice. It helps me get my work done and it's very easy to navigate.

None that I am aware of. I only use this for my classes and to help other students on my campus.

I find the product to be easy to use and find that any issues we may have, we can contact the staff who are more than willing to listen and provide us with feedback.

It is web-based and it is fairly easy to use--as long as the user (student) reads the instruction. There are a lot of great features such as captioning and camera to interact with the student. I also like the shared screen for both the moderator and the students.

There are some unnecessary extra steps that are being worked on. I am still waiting for the iOS release -- many students use their iPhone to try to connect so we have been patiently waiting for the release of this. The calendar section is a bit complicated and can be simplified for ease of use.

I feel that ConexED was helpful with my continued communications with my job and school during the pandemic.

It was extremely helpful to allow me to continue working during the pandemic. I was still able to assist other students and attend important meetings.

I think mobile device usage could be easier. I had a hard time seeing the left column and all of the departments on the screen at the same time.

I have found that it is extremely helpful. I know people complain about it but I find it is because they aren't playing around with it.

I love how easy it is to use. Super user friendly.

I wish i was able to change settings better. Sometimes I have to reach out to get it changed.

Very satisfied with the service!

Virtual classroom and scheduling appointments for meeting through video conference is great!

No comment . I don't see downsides to this software. Everything was great!

It made things a lot easier for my online class and I looked forward to using it because it was helpful, I really hope more classes utilize this software.

I was able to communicate with professor easily and other classmates as well. Easy access to assignments to review with the professor face to face.

Needed a little guidance on where to go to find things to use but it was still pretty explanatory.

Overall I have had an amazing experience with ConexEd team! They have been super supportive and made the transition process for our department very smooth.

ConexEd is a one stop shop! Once you get the hang of the platform it is really easy to use. The platform is generally user-friendly and the support team is amazing at tailoring everything to your exact needs!

The only issue I have seen is the initial set up and use for our students. There is a bit of a learning curve but a quick video tutorial should help ease the issues.

It is easy to use, even for older people.

It is difficult to manage. There are so many appointments.

3/5 stars

The scheduling system for creating office hours and syncing with my calendar is good. Using reason codes and creating your own forms is nice.

Sometimes the appointment confirmation does not send for the clients I work with. One time the appointment confirmation did not send the date and time for the meeting. At times the calendar does not sync with my 365 calendars or does not update with I get a new appointment. Until I have a disconnect and resync my calendars again. On several occasions, I was on video conference call with clients and the video and audio would not work or just one of them would not work too. I would have to use a phone call instead of video call.

It is very easy to use. The product makes me feel like I am present in class.

I really don't see any cons becasue I am just a student and not a teacher. So I really can't tell you.

Easy to use no need for passwords. No need to send out invitations rather you show up on the school website see if a counselor is available and log in with your school info and if the counselor is free you are able to communicate with them. Has the same features as zoom which is a plus.

Maybe a little laggy but I didn't really see anything I didn't like does its Job.

Sharing screen feature and live chat box during video meetings.

Sometimes technical difficulties and signal connections interfere with meetings.

Allows me to connect with counseling and financial services.

Difficult to schedule appointments at times.

I have had a great and satisfying experience with ConexED!

I found the convenience of joining online one-on-one meetings, the video quality, transcripts, and the file sharing feature significant about this software.

I would like to be able to modify the size of my video screen. I would also like to be able to see the host while they are screen sharing.

I found the functionality to be outstanding! Having multiple viewing screens allowed me to feel as if I was not only having a meeting, but a more engaged experience as Personal screens were able to be viewed and documents shared seemlessly.

In the beginning of one of sessions, there was some delay in getting the audio to work. Another time, the video image did not work for a couple of minutes. These were very minor issues that resolved itself within the same session.

My overall experience has been good so far as I haven't run into much problems.

What I liked most about this software is the layout of the website and the ability to do everything all in one place.

There are no aspects that are too difficult to use though I am still getting used to utilizing this software.

From a user point of view, it was very easy to use. I didn't run into any major connectivity issues, bugs, glitches or anything of that sort.

For video conferences, make the mute and video buttons larger, making it easier on the user to locate them.

Overall I’ll continue using this software when it comes to my appointment scheduling

I think that this software is really easy to use and straight to the point.

I don’t really think there’s any problems that I’ve noticed with the software

Have not experienced any major issues. Good to use overall.

It’s convenient to use and relatively easy to navigate.

The overall design of the page did not feel together, still feels like it’s a beta.

The software makes it easier to communicate with each other and exchange forms in an educational environment.

As of right now I have no complaints on the software.

It’s okay during the pandemic

You can see how many other people are ahead of you

It does not work well on mobile devices

My overall experience with ConexEd is excellent. I was able to find the admin, faculty, staff, professor(s), or counselor(s) I needed. I was able to tell if they were online or not. I had the option of having a live meeting with them if they were online. Along with leaving them a message in the future if they weren't online.

I can see all the options of admin, faculty, staff, professors, and counselors from the college I go to. I can schedule appointments and email them if I ever need to. It also shows if they are "online", "offline", etc.

I don't have anything that I liked least about this software. Everything in the software performs just fine.

I like the ease of use with the video conferencing features the most.

I didn’t like that besides the person logging in there is no idle timer or counter for if the person is joining shortly or loading in.