About Inquisiq R4

Created by ICS Learning Group, Inquisiq R4 is a learning management solution that combines content, course development and training delivery on a single platform. The solution is a fit for non-profits, associations and small to midsize businesses as well as government institutions.

Inquisiq R4 offers a suite of customizable features. Users can automate multiple operations, from course enrollments to group assignments and permissions. Email reminder notifications keep the learner, administrator and supervisor in the loop on course progress.

The home screen provides at-a-glance access to account information, history, calendars and coursework. The solution combines online courses with live instructors and outside training events. Scheduled reports will r...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

21 Reviews of Inquisiq R4

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(14)

14

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

April 2019

Pat from XMedius

Company Size: 201-500 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Great LMS.

It's been a great relationship so far. The system works well, and their support is great. They are very patient, putting up with me ranting until I realized it was my fault all along.

Pros

It's pretty easy to use, stable, and configurable enough to make it look like an in-house system. We use the SaaS model, and the pricing is pretty decent. Initial setup was pretty easy, and upgrades have been mostly painless.

Cons

The API was a little weak. We needed it to pass activity data to our back end systems, and only discovered, after cut-over, that all it really could do was manipulate user profile data. They told us that what we needed we could do with a report subscription, which would have been cludgy. During the delay dealing with this, we lost the window of opportunity. It really wasn't a show stopper, since we didn't have integration on the previous LMS.

March 2018

Regina from plumping

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

A reliable LMS with great features built by a compassionate team

We love Inquisiq and we love ICS Learning Group!

Pros

Inquisiq has allowed us to implement our learning structure, and it has offered several different ways to do so. There seems to be many different ways to set up the system to meet our needs. The interface is user-friendly and very attractive. We especially like the mobile responsiveness in the latest version of the software! The support team is fast and helpful in addressing any questions or concerns that we have. When we ask for new features in the LMS, they actually listen to us and pass the requests up to management, and we have even seen some of the things we have asked for implemented in the software!

Cons

The LMS's ability to cater to so many different scenarios and companies can sometimes be a drawback. The many different implementation paths that we could take to execute our goals can be intimidating. However, the support team is always extremely receptive to getting on the phone with us to discuss our options and help us form an implementation plan that works for us. The team's subject matter experts' deep understanding of the system helps us to narrow down options to help us set up our system in a way that best fits our needs.

November 2010

Shawn from Faronics Corporation

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2010

Exceptional LMS that keeps getting better

Despite some limitations, I am very pleased with our decision to work with ICS and their Inquisiq product. I estimate that had we chosen one of the big three hosted LMS vendors; we would have spent an additional $15000 since March 2010. I am seeing constant improvements in the product and I am confident that which we consider shortcomings will be resolved in the near future. Since there is absolutely no risk with upfront costs and contract obligations, I recommend Inquisiq for small to medium sized LMS needs and possibly even for any large size LMS requirements.

Pros

Other hosted LMS services require many $1000's, a commitment, and lengthy consulting before you are up and running. On the other hand, can be set up by you in a matter of hours for very little cost and no commitment. The top pros are: - No risks!! No contracts! - Ease of setup and management - Full access to graphics web margins that do not compromise our corporate branding (the others forced their own controls in the top margin) - Highly competent support staff that ALWAYS replies quickly! Usually in less than 2 hours - Full SCORM 2004 support (I have not encountered any issues) - Possibly the highest value for your dollar in this hosted LMS market - Option to purchase the LMS for self-hosting - No significant downtime - Batch new learner uploading is a huge time saver. I wrote an app to automatically convert our CRM output directly into Inquisiq readable format. I can now process over 100 learners in less than 1 minute!

Cons

- Reporting is fair (new reporting options are coming though). - Email notifications are extensive but still missing some specific requirements (i.e. notify learners of pending account expiry x days before expiry, no html notifications - plain text only) - Uploading SCORM lessons could be streamlined a bit more. e.g. Allow for direct SCORM course updating - Manuals and other Inquisiq related training is either out of date and/or poorly documented, however, most of the system is highly intuitive! Nice to have: - Discussion groups tied to lessons - Ability to change default customer facing icons - Admin blog area

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

Inquisiq Software for Certificate Program

It's been up and down. Customer support used to be not extremely helpful with the support team and was seemed very pointed toward blaming the user. It seems to be improving with support that actually supports and helps fix the problem. Some of the required upgrades have had flaws that were released, like the password reset mentioned above, that should have been vetted more thoroughly before release.

Pros

I like that I can make any user a reporter over a very specific group of students and they can see the status of their particular group without asking for help.

Cons

I have lost student data in the past that was not backed up by ICS, and I could not back it up myself. A password reset that was mis-programmed wiped out half of many student profiles during approximately 6 months before we discovered it, following the software release in 2017. ICS knew about it and did not tell us, so we continued to lose data that could have been stopped by turning off the password reset. We lost addresses, phone numbers, graduate status, and history about these students.

December 2010

Ann from Microburst Learning

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

December 2010

Great System, Great Support, Great Staff

In addition to the reasons listed above, we see an even greater value in the support we receive from the ICS team on a minutes notice. The team is responsive and willing to help our team work through alternatives for our LMS applications. We are so pleased with our service and the abilities the ICS Learning Group offers that we wouldnt consider going to another LMS provider especially since we see them as honest and dependable business partners. The team treats you more like a business partner than a customer.

Pros

The LMS is intuitive and not complicated. The system is consistently up which allows us and our customers to access courses and obtain tracking data easily. I love being able to login online to the Support Center and request assistance electronically. The ability to track training information and have access online is invaluable to our business and education customers. For over a year we reviewed numerous Learning Management Systems and what we found was that the LMS offered by ICS Learning Group offered the most value, provided the simplest approach for launching our content online, and provided the most honest and upfront pricing of all of the LMS providers that we analyzed. Microburst Learning does not have to hire an entire IT department to manage our LMS and the delivery of our content, ICS includes that service as a part of our package.

Cons

Tends to be somewhat more complex regarding the reporting features than the EX version. However, the features far outweigh this complexity.