About Trainual

Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized system.

The solution provides customization with logo and colors. Managers can add their teams, assign roles and create subjects with Trainual. Organizational knowledge is located in a centralized system. Trainers can use photos, videos and documents to train employees. Also, content can be assigned to new employees in specific roles, automatically.

The solution helps automate users’ onboarding processes by associating content and processes with specific roles, department or location. Employees who...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

239 Reviews of Trainual

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(182)

182

4 stars

(35)

35

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 239 results

February 2021

User Profile Picture

Rashad from Aumcore LLC

Verified Reviewer

Company Size: 51-200 employees

Industry: Photography

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Employee training software

Generally, I do enjoy to be part of this software that earned many things and many prosperous worker that easily skipped the adaptation process through Trainual.

Pros

It does provide the user friendly that what and well designed interface enhance the quick working in the software. To create the training by selected the members through the software is amazing that makes possible to categorize the training and programs according to the needs of the member of the team. The possibility to make some edits on the categorization is stunning. The newly-joined member of our company in the entertainment department could enjoy the chance to adopt the skills and functions in a constant way that will make huge profit.

Cons

To be honest, I do not see any serous problem in general, however, I would tell that the new functions are extremely important. I would be happy to have the special access the learning platform like Coursera or Udemy that some member of our department could benefit from these selected courses. Besides, I want to express my concern about lack of customization possibility that could result in the time saving in the work process.

Response from Trainual

Replied April 2021

Hey, Rashad! Thank you so much for taking the time to review Trainual. We're super excited to hear that it's making training your new hires much easier! And that you've enjoyed using it. We also appreciate your feedback on adding more customization options. We're currently working on new ways to customize your team's experience, so stay tuned! If you have any questions, always feel free to reach out and we'll be glad to help.

March 2021

Wade from 2 College Brothers

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2021

The answer to what I was looking for

Overall it has been great. It is easy to use and figure out and it is helping me go deep in systemizing my business.

Pros

We have high turnover and being able to make initial training part of the hiring process have helped us weed out applicants who are not serious. It also provides a great way to get people to complete training before being eligible for raises and promotions. I like how I can track the progress of my team, and quiz them to ensure comprehension, as well as the different media I can implement to help drive home certain points.

Cons

The pricing model that does not include all of the features unless you pay the premium right off the bat. It takes a long time to get all of the systems into Trainual, and I am not able to release it right away to my team so I didnt want to pay the premium if they were not going to be able to access the features right away. I will probably upgrade to the premium later on and revamp my lessons, but I am a bit conflicted about having my team go through re-training at that point just to see some flashy new features that I would have liked to implement at the beginning.

Reasons for Choosing Trainual

It seemed to be the best fit for our company and it was recommended by moving companies in another market that use it.

Reasons for Switching to Trainual

Because of the ability to track and quiz applicants and team members and make a more user friendly portal for them.

Response from Trainual

Replied April 2021

Hi Wade! Thank you so much for leaving a review. We're so happy to hear that Trainual has helped to make your training process more efficient and you've been able to systemize your business with it! And thanks for your feedback on our different plans. The good news is that if you do upgrade, you won't have to make your team go through their training again (unless you'd like them to). Everyone's completion percentage will remain the same when you upgrade. If you do have additonal questions about upgrading or anything else, always feel free to reach out and we'll be glad to help!

March 2020

Michael from Gardenzilla Ltd.

Company Size: 11-50 employees

Industry: Construction

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

March 2020

Don't sign up for the free trial

Really disappointed. We had high hopes.

Pros

We didn't have enough time in one week to take advantage of the software. We did find the software very expensive for what it was, and the page loads were very slow, but we also wanted more time to review before committing to what we saw as high monthly fees.

Cons

When I went to cancel the free trial, it was very difficult. I was forced to go through a customer service rep - by the time I managed to cancel, our free trial had ended and our credit card had been charged. I felt deceived. If this experience was better, I would have been more likely to consider them again in the future - we are now looking elsewhere. The customer experience after-the-fact was not a good one.

May 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Just what our company needed!

Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.

Pros

Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.

Cons

There are no cons that I have been able to find.

Reasons for Choosing Trainual

Trainual had everything we needed and we will never go back to another training program again!

Response from Trainual

Replied May 2019

Thanks for the review -- Happy we were able to help get your team up to speed!

November 2020

Stephanie from Unitas Dental

Company Size: 51-200 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Excellent Product to help Organize information and small businesses

It's been a great tool and time saver.

Pros

How it organizes information easily and tracks whether users have gone through material.

Cons

I wish there was a way to set up a billboard with information we can put info into so that we could easily have access without clicks into things that we can see at all times.

Reasons for Switching to Trainual

We wanted to make it more user friendly when sharing it with new people working on the project.

Response from Trainual

Replied November 2020

Hi Stephanie! Thank you for sharing your thoughtful feedback. We'll be sure to pass along your comments about a Bulletin/Billboard feature have you experimented with Forums? That might do the trick! Please feel free to let us know if you have any other questions or feedback.