Shaw

RATING:

3.5

(2)
Overview

About Shaw

Shaw offers a loan and lease servicing solution designed for retail loans. It offers lease management, insurance, fee processing, dealer processing as well as sales tax, property tax and income tax reporting functionalities. The product is suitable for banks, credit unions, auto finance companies and speciality lenders. Both cloud-based and on-premise deployment options are available. The solution allows users to track loan details such as issue date, re-issue date, charge frequency and personal identification numbers (PIN). The solution also allows users to process different types of loan fees such as new loan fees, membership fees, extensions and termination fees. The solution also offers auto dealership processing, which allows users to process both simple ...
Wholesale dealer

Shaw Reviews

Overall Rating

3.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

1

Functionality

3

Most Helpful Reviews for Shaw

2 Reviews

Shaun

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed September 2015

Very structured Financial Processing Software

The processes in RETAIL, while somewhat configurable from an entry and user experience standpoint, are very structured from a processing standpoint and what order items post in. The system has the ability to report on most indicators you would normally expect and can be configured to the needs of each individual clients accounting requirements.

Vendor Response

Thank you for the review!

Replied September 2015

User Profile

Frederick

Verified reviewer

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2018

Extremely rigid and outdated system

PROS

The security and user controls are very good. The concept of APF and being able to design your process flow is also interesting.

CONS

Maintenance and flexibility to add new features and products is extremely old-school and rigid, does not seem to follow the ever-changing trend of servicing systems being able to adapt to companies' needs. The pricing is also extremely high considering the delays to get the service and the fact our database has very strict views and cannot be edited by us even though we pay (a lot) for the hosting.