The Loan Office vs Turnkey Lender

RATING:

4.8

(41)

The Loan Office has 41 reviews and a rating of 4.8 / 5 stars vs Turnkey Lender which has 36 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (41)
4.6 (36)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 10, 2020
August 22, 2023
Pros/Cons
  • Pros

  • The software is very easy and simple to use. It doesn't matter if you are a new user or a long time user the training to use the program is very minimal.
  • Ease of use, ability to store & organize attached files, multi user capability. The integration with Quick Books for exporting payment transactions is smooth.
  • Cons

  • We use the custom fields extensively, but find it difficult to report on those fields.
  • I don't like that there is a separate fee for the amortization feature.
Read all user reviews
  • Pros

  • The software is very easy to use and our processes are now much quicker thanks to the automation that the software allows.
  • Good product with solid features for straight out of the box implementation. It has a low entry price point.
  • Cons

  • There are no physical offices near our headquarters.
  • The reporting can get messy if you do any live testing and you can't remove the entries due to very strict audit controls.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos