PrePass vs Nrby

RATING:

4.3

(50)

PrePass has 50 reviews and a rating of 4.28 / 5 stars vs Nrby which has 33 reviews and a rating of 4.18 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (50)
4.2 (33)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
January 22, 2024
December 23, 2020
Pros/Cons
  • Pros

  • Process is easy, but every year after renewal having issue with Washington & Oregon.
  • The help guides are useful to navigate the site.
  • Cons

  • The Prepass Elite pass does not have a feature to indicate to the driver that the toll pass was transmitted correctly. There is also no way for a driver to be alerted of low battery power.
  • The website updates slowly and is cumbersome to maneuver. Toll violation notifications are a hassle and often times unwarranted for various reasons.
Read all user reviews
  • Pros

  • I like the graphic interface which follows my location using my phone's GPS.
  • Although we have been using the nrby app for a short time, I can already see tremendous benefits as it relates to managing my manpower, budget, projects and technicians safety to name a few.
  • Cons

  • The lack of ad hoc analysis. There is an option, but not down to the detail I look for at times.
  • Early on, the graphic interface was a bit confusing for some users.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos