Netwrix Auditor vs OpsGenie

Netwrix Auditor has 138 reviews and a rating of 4.49 / 5 vs OpsGenie which has 120 reviews and a rating of 4.69 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.49 / 5 (138)

4.69 / 5 (120)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

February 25, 2021

February 24, 2021

Pros/Cons

  • Pros

  • The product has always worked for us and is extremely easy to manage. The cost was definitely right for the product.

  • I like how easy it is to deploy and upgrade. The new 9.0 interface is a great improvement over the previous version.

  • Cons

  • Setup can be complicated. It would be great it could report on device and Linux access as well. As is it works best with Microsoft AD.

  • Like any software, how it is licensed. Licensed by how many active AD objects you have, well we have some active objects that do not get logged into or touched but they count against us.

  • Pros

  • I like the easy of use and most of all It never fails to deliver a message, Great UX and full of features

  • It's so easy to use, totally reliable and customer service is just great and proactive

  • Cons

  • No real dislikes -- the dashboard is a little overwhelming at first, but the feature set is great once you get used to the navigation.

  • Needs some more options around scheduling on-call rotations and notification policies for how we use it. Android app can also use some refinement.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos