Samsara
About Samsara
Samsara Pricing
Contact Samsara for pricing information.
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Samsara
1 - 5 of 338 Reviews
L. Houston
Verified reviewer
Logistics and Supply Chain, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Samsara is an excellent Fleet Management software
I am pleased with Samsara overall. It has shown us how to take our business to the next level. As we've evolved, our requirements of Samsara have as well. Although Samsara could not anticipate this, I am eager to give helpful insight on how to help Samsara go even further!
PROSI enjoy having the insight that it provides us. Literally, with what I can see on the road, and all of the back-end data it can provide us. Samsara helps us remain compliant in our industry. So its routing functions are a leading example of what vehicle tracking should look like. Lastly, the driver app is what comes in the clutch to wrap it all up. Our staff finds the app very intuitive, simple, and it rarely faults. It is official and its documents function help us log valuable information that we turn into presentable data!
CONSThe system is buggy, and I find myself having to call in every so often to inquire about why I'm not seeing certain stats or images on my vehicles from their dashcams. The Driver app sometimes force quits and will sometimes refuse my drivers to log information.
Reason for choosing Samsara
Capterra reviews!
Reasons for switching to Samsara
Samsara is robust, very user-friendly, and is scalable.
Junior
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2024
Best products on the market for the transportation industry
It's been great, I thinks it's the best you can get and I have an excellent working relationship with my rep [sensitive content hidden].
PROSBroad range of products, best products on the market. I like that I can call my Rep [sensitive content hidden] at any time and assistance with existing products and services and get the same level of interest and commitment that I received when he sold it to me. He supports what he sells.
CONSThe customer service and reporting a problem through the system. If I call my rep it's great customer service. If I can't get in touch with him or I used the reporting on line it takes far to long to get help and resolution
Reasons for switching to Samsara
We wanted one provider for everything, and Samsara checked all of the boxes. We love technology, it makes us the best at what we do.
Sosan
Construction, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Buyers Beware!!!
Horrible service.[sensitive content hidden] is the worst representative not helpful at all.
PROSIn the beginning they are friendly to get you to sign up
CONSThey have hidden fees, no real customer service help, you have to wait 48 hours in order to get someone to help you.
Peggy
Transportation/Trucking/Railroad, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
IF YOU HAVEN'T SWITCHED TO SAMSARA, YOU SHOULD!
It is such an easy system to use and what's even better is how easy it is to teach drivers how to use! Makes orientation much simpler. The customer support is always top notch!
CONSWhen trying pull data for reports sometimes selecting exactly what you want is not as easy as it should be, i.e. date ranges, grouping.
Reason for choosing Samsara
RECCOMENDATION FROM OUR RISK MANAGEMENT COMPANY
Reasons for switching to Samsara
VERY DISASTISFIED WITH THE PRODUCT AND SUPPORT FROM OMNITRACKS
Darren
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Safety is the goal
Starting with the first rep that we talked to our overall experience has been fantastic. Everybody says yes we get no no’s
PROSThe safety section is by far the best and what I use all the time
CONSNo problem, don’t have any real problems. Customer service can solve whatever I need.
Reason for choosing Samsara
We had to choose between continuing with motive or getting your product. Your product was much better and you gave us the proper amount of money to get out of the contract.
Reasons for switching to Samsara
We needed a product that just simply worked better and Samsara does that