All ECP Reviews

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Megan

Health, Wellness and Fitness, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

User friendly and customizable.

We use ECP for our EHR, our EMAR and most of our clinical applications across our 11 large Assisted Living/Memory Care communities. They are so good to work with and their customer support is extraordinary. I email about once a month over something or other which is usually an upgrade in the software.

PROS

I like that I can customize assessments for the team. ECP offers assessments for most states that are state required (like in Utah) for Assisted Living. Most of the team can teach themselves the software really easily. It is very user friendly.

CONS

Every software has it's limitations and there are a few things that are a little wonky with ECP. I wish there was a way in the assessment that you could say if you select yes to an option, it opens up more of an assessment but if you say no it doesn't show up. Its a small thing. I anticipate this is an option ECP would develop someday. However, ECP is so good to work with that if this was something that was absolutely needed, they would make it happen.

Reason for choosing ECP

ECP is customizable and easy to use. It is slick and user friendly and it is a comprehensive solution for MAR and assessments.

Vendor Response

Thank you for sharing your thoughts. We are glad to hear that you and your team enjoy the user-friendliness of our software and customizable assessments. Your feedback is very important to us and will be carried over into upcoming meetings to update new features, including capabilities on the assessment.

Replied June 2020

steve

Hospital & Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

ECP Assisted Living Management and MAR

They deserve a Gold Star

PROS

Price (Smile) it is more oriented toward "Client Care" and ease of use compared to some systems that are Accounting, or Billing oriented. We started with MARS which out pharmacy "Populated" most of the program for us, Then it took about a week for caregivers to begin doing "Incident Reports" nest we began the "Observations" which are the care notes and Change of Conditions . ECP just "Sucks you in" and makes it very easy and fun to do documentation. And just as you begin to think I wish they addressed an idea I found it had been addressed and better than I had in mind. These programmers are familiar with caregiving. The support help have been awsome, smart, polite, knowledgeable, do not beat around the bush they know what I am asking and have direct, correct answers

CONS

Language and defenitions . What I am calling something is not what ECP calls it, but when I mentioned it they did have good answers and I think they did great at reaching universally acceptible terms, I learned to call "Notes" and COC "Observations".

Reason for choosing ECP

Simple easy logical. I had considered writing my own management program (I have dont this before in the insurance agency business) When I saw the price and the depth that ECP had included, there was no way I could do a better job, and they had approached the project from a "Business Management Client centered" care approach. I liked what they had done

Vendor Response

Thank you for this review. We greatly appreciate your feedback and are thrilled to hear that our system excels in client care and ease of use. We designed ECP to be intuitive to the user and are happy that you have found it easy and fun to use! Our team is dedicated to understanding the long-term care industry, and we're glad to know that their familiarity shines through in our system. There is certainly a lot of different language used in the industry, which is why we want to make sure to use the most universally accepted terms so all of our users can understand it! We appreciate your feedback, Steve.

Replied July 2023

Angie

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed June 2023

ECP no easy

I have used it for 4 years. I learn something new every day. Some good some bad.

PROS

the cart set up screens. Easy to identify a resident.

CONS

To many ways to enter one entry. ie Treatment, daily task. Care plan, single care

Vendor Response

Hi Angie, we appreciate your feedback as it is important to us that our software is easy and simple to use for all customers. A support member will be reaching out to answer any questions you may still have. We also offer a Knowledge Base and ECP University which allows you to access trainings at any time. These trainings will help make sure you are able to use the software as efficiently as possible. Please do not hesitate to reach out to our customer support team if you ever are in need of assistance. Thanks again!

Replied July 2023

Cathy

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

ECP Customer Service

We had been using ECP for many years and were able to convert easily from paper charting. Over the years there were a couple of glitches but when we called customer service we were given their full attention and assistance. We are now running well and they are available for us when we need them. The customer service team at ECP are willing to research and teach as well as walk us through an issue to get to a resolve.

PROS

ECP enables us to recall resident information, gather statistics for our vitals for Dr. visits, schedule tasks for our caregivers, and monitor our medication pass information.

CONS

There are not any features we don't like at this time.

Reason for choosing ECP

Pricing and customer service were a large factor in our decision to stay with ECP.

Reasons for switching to ECP

We needed to have a system that was easy to use and accurate to meet the needs of our resident information storage.

Vendor Response

Cathy, thank you for taking the time to send us this review. We are glad to hear you chose ECP based on ease of use and accuracy. We strive to create a software that is simple for any senior living professional to use while also being detailed enough to reduce human error and make sure nothing gets overlooked. We are also happy to hear that you have had a great experience with our customer service team. It is important to us that we are able to resolve our customers issues quickly and get them the help they need. Thanks again for your feedback!

Replied February 2023

Beverley

Mental Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Assisted Living Setting

It has been great for documenting resident care. I haven't integrated staff information yet but that is on my next "to do" list.

PROS

This software is rather intuitive and what one can't figure out, the very fast response time from customer service makes it very easy to use. Turns out very professional documents. It also provides mini workshops only 20-40 minutes in length that aid learning.

CONS

The sign in feature is such that it has to be done every time on logs in. Would prefer that it could be laptop specific.

Reasons for switching to ECP

This software interacted with the pharmacy, thus making medication administration much easier.

Vendor Response

We appreciate the time you took to leave a review! The easy-to-use interface, built for senior living and other care settings, gives you the tools you need. With your dedicated ECP onboarding team, plus resources including support, training videos, webinars, and an online knowledge base, we're confident that even those without a technical background can seamlessly navigate ECP. When it comes to innovation, we evaluate and consider all suggestions that may impact features for future releases. If you ever have a suggestion you feel would be a beneficial update to ECP, we encourage you to reach out to our 24/7 support team. Thanks again!

Replied November 2022

Debra

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Benefits and ease of using the ECP

Wo Derulo experience from incident reporting to being able to make work orders is extremely helpful.

PROS

One of the most important reasons I like this software is the ease of reporting on our residents forthe team to see in real time.

CONS

The only thing I dislike about the software is the times of scheduled trainings and not having accessibility to watch the trainings after the class is done. I am an overnight worker and I love to learn, but am not able to participate because it is during sleeping hours for me.

Vendor Response

Hi Debra, Thank you for your review. To hear that you are able to generate useful reports with ease is music to our ears. We've worked hard to make this process as effortless as possible by providing essential reports in real-time. ECP even has templates that incorporate state-required reports and forms to accommodate all license types. We want to make sure that all of our customers are able to learn at their own pace and feel comfortable using the program. I'm excited to let you know that all training webinars are now accessible through the online knowledge base. This means no more scheduling conflicts or trying to squeeze in time in your already busy schedule. Thanks again!

Replied February 2023

Lori

Medical Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Review of ECP

We have been using ECP for 8 years now. I have been approached by other companies to look at their product, but there are little things ECP has that others don't.

PROS

This software has all we need right at our finger tips. Especially for medpassers in a CBRF. They are not nurses so the picture of meds, the uses, the ability to look at the drug use. The fact that as an Administrator of the business I can go back and look at alot of different reports that are important to me. The ease of charting is so helpful otherwise it doesn't get done to my specifications. I also like the fact that our pharmacy is directly linked to ECP.I feel it is very easy to use, even for a person who is not a computer person.Customer service is awesome.

CONS

I am not sure I have "least" remark about the software.

Vendor Response

Lori, thank you for your kind words. We love to hear how helpful ECP is, not only for you as an administrator, but also for the rest of your team. With our pharmacy interface, your pharmacy is sending exact medications directly to ECP. Incorporating these essential details on the med pass generates proper medication administration in a simple, yet effective way. Even without a technical background, every user can provide accurate and thorough charting with just a couple of clicks. This immediate charting creates instant documentation for improved oversight and reporting. Thanks for continuing to support ECP after all these years.

Replied February 2023

Calandra

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

User friendly

PROS

The product is very user friendly, its easy to navigate and to update and add info

CONS

Unable to navigate into other sections of the pt's chart while writing a note in the documentation section. At times its necessary to have access to other sections for reference. At present one is unable to do this without loosing the info written or saving and having to reopen note to edit. Not everyone in our facility has access to edit their notes.

Vendor Response

Calandra, Thank for you taking the time to send us this review. We are happy to hear that you find it easy to navigate throughout the program while adding and updating necessary information. We strive to provide a program that improves overall efficiency for our clients, so we are always open to hearing suggestions that would aid in doing so. In an effort to fully understand your needs, we would like to gather some more information from you regarding your request about navigating through a patient's chart while documenting notes. Someone from our support team will be reaching out to you to discuss this further. Thanks again for your feedback!

Replied February 2023

DeAnna

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Training, updates, customer service

PROS

We use ECP for our eMAR, care plans, psych meds, charting, and a host of other items. Their program is user friendly and customer support is outstanding. The support team walk me through anything I do not understand.

CONS

I would like to see a 'search' option for training. I sometimes spend 10 minutes or more looking for something. I would like to be able to enter a word and options show.

Vendor Response

DeAnna, Thank you for your feedback. It's great to hear that you find ECP useful in managing your charting, care plans, and med reviews. We aim to provide a full software suite that incorporates the necessary tools to run a successful community. We're happy to inform you that our new Knowledge Base has a search feature that allows you to search for verbiage that relates to our various training resources. If you'd like to see similar features in other areas of the program, or you have additional suggestions, please let our customer support team know. We are constantly working on improvements to provide our customers with the best possible experience. Thanks again!

Replied February 2023

Angela

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

ECP

I started using ECP when the idea came to fruition, our assisted living facility was the "guinea pig" for the launch so I have been able to see the ECP program grow and improve throughout the years.

PROS

Ease of use, easy to train new staff with this system.

CONS

The ECP back up is nice when the system is out but, would be more convenient if we were able to break down what we need as opposed to printing everything as it can be over 200 sheets. Also, if power is out, there is not much use for back up, unless I am not using it correctly.

Reason for choosing ECP

I previously worked for a company that switched from ECP to ALIS and within 3 months, they switched back to ECP!

Kathleen

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Ecp training

Love doing documentation and meds on computer, hate that there is so much more I could be using if I just was trained more on how to use ALL that is available.

PROS

Seems easy to use once you are trained on a topic

CONS

No personal training, on-site training. Although help line always pleasant and helpful need some one to one personal training to get full use of the system. Can't solve everything on a 20 minute phone call

Vendor Response

Kathleen, We're sorry to hear that you do not feel as prepared as you would like to be after your training. We understand learning new software can be overwhelming and want you to feel comfortable with our system. I've reached out to your customer success manager and they will be in contact with you to see how they can improve your ECP experience. Also, our dedicated support team is always available to you, along with ECP University and our new online Knowledge Base. With the support of our team and helpful tools, we know you will be navigating ECP with ease in no time!

Replied February 2023

Esther

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Ease of use

PROS

I like the medication administration setup. It is easy to use the six rights of medication with the database. I also like how I can figure out my daily tasks for the shift.

CONS

I do not think any features were missing. I was able to use the software easily, as I used it before from other employers.

Vendor Response

Hi Esther, Thank you for taking the time to leave us a review! We love to hear that you find ECP easy to use and enjoy the medication administration setup. We want to make sure that we are providing your team with all the tools they need right at their fingertips, which is why we have various medication administration rights displayed on the med pass screen. Similarly, the daily tasks contain a complete overview of each shift to make charting quick and efficient. Thanks again for your support!

Replied February 2023

Wendy

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

RN perspective on ECP

Workers are doing a better job of charting and there are fewer med errors than with paper.

PROS

It is super easy to learn, you don't have to go through a pile of pages to get to a client, very easy to enter info and print needed info for appts!

CONS

The app is not as user friendly as the PC program.

Vendor Response

Hi Wendy, Thanks so much for leaving your review. We love to hear that ECP has simplified your processes while improving overall efficiency and reducing errors. This is exactly what we strive for with our clients. If you have a suggestion that you feel would be a beneficial update to ECP, we encourage you to reach out to our 24/7 support team. We evaluate and consider all suggestions that may impact the features for future releases. Thanks again for your input!

Replied February 2023

Concepcion

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

ecp review

I would Highly recommend, this website is easy to use and all of you employees will love how easy it is to access resident’s information about how to go about cares, if the resident has specifics on what they like and don’t like. How to properly provide care for the resident.

PROS

I love how it is easy to navigate, and everything is right in arms reach. I love that it’s all on one site and it doesn’t take you to a different website just to document about you day with residents.

CONS

I do not have any cons about this software.

Vendor Response

Thank you so much for your feedback. We understand not only the importance but also the convenience of having everything you need in one place. In order to provide proper, quality care, resident information should be accessible at all times. Our Daily Tasks equip caregivers with these details to confidently do a job well done. Thanks again for your support!

Replied February 2023

Dawn

Health, Wellness and Fitness, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

User friendly

PROS

It is very user friendly and allows ease of access for all members of the team

CONS

There are times when the programs run slow

Vendor Response

Thank you for your review, Dawn. We are happy to hear that you find ECP easy to use for all of your team members. We understand that not everyone is equipped with a technical background so we strive to make ECP accessible to anyone, regardless of previous experience. We are continuously evaluating and improving ECP to provide the best possible user experience. If you have any questions or concerns, we encourage you to contact our customer support team right away. They can assist in real-time to ensure that your needs are met. Thanks again for your feedback!

Replied February 2023

Barbara

Individual & Family Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

The ECP system makes my job much easier and my employees find it easy to understand.

PROS

How easy it was to learn and understand the system. When we did have an issue the help desk was right there to get us up and running.

CONS

I have found no issues with this system.

Vendor Response

Hi Barbara, Thank you for your review. It's so nice to know that ECP provides value to your daily practices and that it's easy enough for your entire team to use and understand. We offer an abundance of training resources, including our ECP University and Knowledge Base, so that all users can confidently use ECP to complete their daily duties. In addition, our customer support is readily available so that no question goes unanswered. Thanks again for sharing your positive experience!

Replied February 2023

Richard

Pharmaceuticals, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Convenient EMAR

[SENSITIVE CONTENT HIDDEN] has been exceptional with her support

PROS

Integration with Framework LTC software.

CONS

Some features are confusing for the nurses

Vendor Response

Thank you for taking the time to leave a review. We have a long and vast history with pharmacies operating on Framework. Our real-time, hands-off interface makes it easy to automatically send medication & resident updates from your pharmacy's system. We can even send refill requests directly back to your system, or via fax if that's what you prefer. We were happy to hear that our support team could reach out and assist with any questions your staff had and that there are no longer any issues that need to be addressed. Our experienced support team is available 24/7. We also provide webinars frequently throughout the year. Prefer a self-directed approach? Visit ECP University to access help files and videos.

Replied September 2020

MARIE

Pharmaceuticals, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Love ECP

Anytime I contact ECP for assistance they are always willing to help in whatever way possible. Everyone has been very cordial.

PROS

I love the ease of use. Orders enter the system, you click, review and save. Its that simple. Passing meds is set up by time.

CONS

Can't really think of anything that I like the least

Vendor Response

Thank you for leaving such a kind review. We are happy to hear that you are loving the ease of use of our software. We value and encourage all feedback as our software is built around our customer's needs.

Replied August 2020

Amy

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Easy and user friendly

PROS

User friendly and easy to use. Great customer support if needing to call for help.

CONS

Glitches at times, able to call customer support if needed

Vendor Response

Thanks for leaving us a review! We're happy to hear that ECP has been easy-to-use and that you have had a great experience with our customer support team. We constantly review and update our software to give our users the best possible experience. Reviews like yours help us continue offering top-rated senior living software. Thanks again!

Replied November 2022

Sara

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Easy to use

Overall it’s great and easy to use . Love it

PROS

Love the layout of ecp super easy to use .

CONS

Sometimes it’s lags but rarely . Usually I just log out and log back in and it fixes the problem.

Vendor Response

Thank you for your honest review, Sara. We are thrilled to hear that you find ECP easy to use and you enjoy the layout of the program. Feedback like yours helps us grow and progress as we strive to provide the best possible user experience. If any questions or concerns arise as you are using the program, please do not hesitate to reach out to our customer support team which is available at any time to assist. Your satisfaction is our top priority. Thanks again!

Replied February 2023

Jamie

Individual & Family Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Ease of Use

Very easy to use and easy to customize.

PROS

Medication passing is the most important aspect.

CONS

If is resident is out of the facility during a med pass but return within that time frame we must go back and check them in prior to when that med pass time frame started. Can be confusing to staff as it’ll appear as if that resident has no meds to take.

Reason for choosing ECP

This is the only program I have used.

Angela

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Ecp review

PROS

The software is easy and convenient for our staff to navigate.

CONS

I love software there is nothing I dislike

Vendor Response

Hi Angela, Thank you for your kind review. We love to hear that you find the software easy to use and convenient for your staff. We understand the complexity and challenges of the industry. It's our goal to be a resource that not only makes your daily routine easier but also improves the lives of the people you care for. This is one of the reasons why we are a leading Assisted Living software. Thanks again for your support and for choosing ECP!

Replied February 2023

Rivera

Facilities Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Question

Great

PROS

anytime I questions or doubt it's training available, that really helps me out

CONS

I can't think of anything , every time I use ECP everything works out for me

Vendor Response

Thank you for your positive review! Our experienced support team is available 24/7. We also provide webinars frequently throughout the year, and ECP University allowing you access to help files and videos.

Replied April 2021

Mary Jo

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Cost effective easy to use software

A cost effective and easy to use software. Our CNA staff love how easy it is to do their documenting. The Recent Notes feature is awesome for good communication.

PROS

How easy it is to use and the video' s for training staff.

CONS

I do not feel there are any missing features.

Anna

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

ECP review

Customer service is great

PROS

Ease of charting. One area to make a progress note.

CONS

Reports are difficult to run. Not soecific to medication classification.

Showing 1 - 25 of 106 Reviews