Overall we are very happy with Cority - their Cority Acadamy for additional training is excellent, the user community is great for picking the minds of those who know a lot more and if you need to log a support request they a fast and effective and explain things clearly and slowly. (Possibly one of the best support teams I have used)

Cority supplied us with our own dedicated implimentation consultant ([sensitive content hidden]) who was extremley knowledgeable - They provided us with excellent training which made the move from our old clunky system to Cority GX-2 a fairly painless experience

As a large Occupational Health team looking after 15,000+ employees and numerous external contract there are a couple of things missing - it isn't easy for our recruiters to search the dashboards, although I understand Cority are working on a solution for future releases.Also we do a huge amount of blood tests daily and there is no ability for us to connect a label printer that allows us to label blood samples - this is a major failing of this solution.

There are two version of the IQS software, the currently deployed Web 2.0 version, and their new version TruBox. The current version is a bit clunky (requiring Internet Explorer in Compatibility Mode), though the new direction they're heading corrects that. We use this software for defect tracking the whole way through the process. Equipment/Gage management modules are available that are full featured whether you're one location, or many across the globe. Implementation with existing systems was a breeze. The only downside I can see aside from the old interface would be that development work seems focused more on helping large enterprises get the most out of it. The complexity may be a bit much for a smaller business. Have been to the user group meetings and met many of the staff personally. The customer service has always been above and beyond.

Active development and great customer support. Covers all features our quality department required.

Forced Internet Explorer usage for Web 2.0 version. Interface tends to lag a bit when tabbing through fields.

We're not very long in production yet. It's challenging working with a company that is growing and changing alongside implementation; it feels like while you are heading in the right direction, the ground is always shifting under our feet

its potential... once people configure it correctly and use it consistently

its robustness leads to complexity; hard to learn administration of the tool

Great software for IH & OH, but tech support is lacking.

I have been a Cority administrator for 9 years, but a Cority user for 15 years. The software is great for doing industrial hygiene. Layouts can be customized to fit the users needs.

The company I work for recently went into a joint venture, merging together several sites with over 7,000 employees. While migrating the data from one Cority environment to another (around 40,000 records) Cority put an upload limit of 200 records in place, severely crippling my migration progress. When discussing this issue with tech support & recommending a way around the issue, I was told by tech support "the 200 limit is to be respected" and they refused to help. In addition, I have two other outstanding issues that have been out there for about 3 months. Tech support occasionally will contact me to try something, but they have never been resolved.

My employer had just finished implementing the software when I was hired. I was asked to record the minimum amount of data for compliance purposes. However, I soon realized that Cority was the holy grail for EHS management software and the tool could do so much more for the utility if we used it more. When I started perhaps 10-20% of the utility used Cority as an end user. By showing the utility how easy it is to use and showOmg executives that helping us campaign for regular use would allow us to provide more guidance for improving our systems and programs, we reached about 75-80% timely event reporting and usage.

It’s easy to use, collects the data you need to be in compliance and develop strategies to improve your EHS systems and programs.

I lobe everything about Cority. I don’t think I’ve run into a situation where I couldn’t accomplish what I needed due to a obstacle created by Cority.

Great company to work with, good customer service. Always impressed with the forward thinking and continued improvement and advancements.

The tool is customizable to almost any situation. The calculation engine is one of the best we have found anywhere, and is a main reason we purchased the tool. We can use and configure the tool with little to no assistance.

There can be a steep learning curve to the system. With a fully implemented system, when overarching changes need to be made there can be a significant amount of work, however this is likely similar in any platform as complex as this (we use the Enviance platform).

We have been using this software since 2008 and we switched to the web version in 2013. We use this software to maintain our equipment and it is a valuable asset to record keeping and documenting the preventive maintenance on equipment and tooling. It does require some time to add data to the fields but once it is done it is easy to look up and check on the equipment to see when maintenance has been completed and any upcoming PM's that we need to plan for. I also modify reports in IQS to make it easier for managers to use. I add the new users into IQS and help them with any issues they run into. The software has made it easier for us to show our customers how we are maintaining our equipment during audits.

I think this system is great. Our customers really like how this works during audits. The information is at your fingertips. The only suggestion I would make to the program is that all modules and support look ups have the ability to have a full page view. I use 2 screens and many people do now so it would be nice to view all information on a full screen.

Ease, Information at your fingertips along with how quick it is to get info , charts, past history.

I would make all charts or logs with the ability to view on a full screen.

We are bringing data to our users through multi-level dashboards and are able to react quickly to ever changing business needs. When we run into issues or questions, the Cority support and help desk model is working well above industry standard

Quick configuration change ability and the power behind business rules and insightful dashboards

The reporting feature needs multi variable chart capability in their main reporting tool, but this is coming in June 2020

Amazing! The implementation, the ease of use, the customer service... all outstanding!

I honestly love everything about ReadySet/Cority! The simplicity of running reports, how it records and tracks my worker's comp cases, compliance program needs... everything. Best investment we've ever made! Their customer service is very prompt too. I typically have an answer to my issue the same day I place a ticket.

I am being honest, I don't know of any cons.

For a short time we were having issues with customer service, but that has recently improved greatly. We find this system so far to be easy to use and a good resource.

I like having the ability to search a database for SDSs instead of trying to find them on my own. It saves time. The search capability is a lot easier with more options than our last software as well. It's pretty easy to use.

We haven't been using the software terribly long. The only thing we've noticed is there is not much design say in the labels as far as placement and look, though there are some options, but this is minor.

Data entry is very cumbersome compared to the Access databases we used to use. We stopped using part of it several years ago and went back to Access because of the time required to click one button after another and switch between tabs. The Access database allows all data entry to be done on one screen and is at least 10 times faster. Also need simpler inspection plan setup ability and the ability to link to pre-set characteristics that are used across multiple product numbers so that a change to a specific universal characteristic is pushed forward into all product using this characteristic. Also need a way to link component parts to an assembly so a change to any component part is pushed forward into all the assemblies that use this component.

Overall a good system.

As stated above, clunky data entry and hard to maintain inspection plan changes.

Knowledgeable staff. Proactive approach to improving overall use for end user.

Reporting features; ability to set up and send emails with attachments.

Not that I like it “least” but would just like more hands on with the report builder

Great for fit testing records.

Great software. Once implemented, ease to use and customize. Unending resources for any questions or potential customization you may have.

Layouts are difficult to customize and understand.

Cority is great overall but there are some glaring issues with support and communication of issues

Usability is very good. I like the document management.

The support has been to be desired and very unhelpful at points

We are still configuring the system, so if you would like to check back with us in 4-6 months, the system will have been configured, tested, and released to our management and employees for daily use. By that time we will have a more thorough review and data to share.

The IQS eQMS is fully configurable by us, so we are able to build it to match our current QMS procedures and process flows, while also improving them via the IQS eQMS. The costs and cost structure were much more reasonable compared to their competitors.

The only con so far is that IQS eQMS is on a new and improved platform and their documentation needs to catch up; in the meantime though they fully make up for it by being very helpful and available as we work to configure our system.

Really like the metrics

Functionality and services are great which makes it an easy choice.

Frequent upgrades make you feel behind when you finally implement a new process

I like that all of our QMS is maintained within one system instead of scattered throughout our internal network. Everyone has easy access.

Not always the most intuitive user-interface. People who don't use computers regularly struggle to learn this system.

Use of the IQS system to control my calibration system has proven to be very effective. The efficiency in which I can designate given task due dates with the instruction for what is needed is a key area of use for my organization.

Ease of use

Pros - RegAction is a strong software service that can be built to suit your company's needs. This service has completely changed the way we handle our compliance tracking and waste management. With the successful implementation of RegAction we have seen a marked decrease in overall cost and the potential for violations. Additionally, we have received many compliments from regulators and customers on our database management and record availability. Cons - This software can be a little difficult to learn when starting out. To get the system up and running I found myself calling often for assistance. It's worth mentioning that assistance was always available but often the solutions were not obvious without calling. Also the air module they offer is very difficult to operate unless working along with the support team from RegAction. Overall - RegAction is an excellent software service which meets all our needs in regards to achieving environmental compliance, cost control, process management. Despite the difficulty starting out this system has been incorporated into our standard operating procedure. Take the time to develop it correctly at the kickoff and it'll serve your needs well.

IQS is a very user-friendly program that has helped our company organize all of our quality control needs. Our initial training went beyond learning the software, to helping us think through business decisions in order to maximize our use of the software. When we upgraded our SQL Server Tech Support made the move quick and easy. This software has replaced the use of numerous spreadsheets and forms freeing up much-needed space. We have customized reports and screens with no problems. Customer Service is very prompt and easy to work with - I definitely recommend IQS!

so far so good, no major issues encountered yet

it's generally user-friendly and easy to navigate

The view is not that easy to re-arrange. A "drag" and drop function could be appreciated in re-arranging view instead of creating a new one. Also, can't search using wild characters (e.g. using * to capture all possible results)

This product has all the modules that our company needs. We are excited about getting our IT team and them together so we analyze if IT will be happy with our choice. Being able to have all documentation needed for ISO in one place will assist us so much.

Can't think of any at this time. It will be a great tool for document control, auditing, corrective actions, no more spreadsheet for every little thing.

Software is not user friendly and freezes up often The reports are often confusing and missing data because we are not sure what needs input where the training classes have not been real helpful as they are more general and not specific to our needs

Super helpful in the medical field

Has a lot of ways to do things, super easy to navigate!

There is nothing that I can think of off the top of my head