All JobPack Reviews

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Dominic

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2022

My Review

very good, but some functions that make it better are not known.

PROS

easy to use, online based. some of the hidden functions are harder to utilized as they appear deep in the software. So some functions would be hard to notice what they do.

CONS

sometimes looks a bit too complex. the layered software is good but over 20 options to click on one page can mean you only ever use the vital ones and not use the software to its full potential.

Andrew

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2016

Must have to see future schedule and

First off, the JobPack group are very easy to work with. They are very attentive, and actually listen to what you are needing. The software itself is very intuitive and the schedule is very easy to view and change right out of the box, but the enhancements that JobPack developers have and can make has really set them apart from others I have looked at. The drag and drop feature is top notch. We went from knowing what the next week looked like, (and then guessing past that), to being able to see out as far as a year very accurately. Yes there will be some emergencies and jobs that get thrown in as a priority, but that is also where the software shines. Once you put your new job in, then schedule it, it will even show you what jobs will be pushed out and how much it pushed them out. HUGE!!!

PROS

Intuitive, Accurate, Easy to use, Customer Support

CONS

Data dictionary is mostly in German with some English translation and can be hard to map variables when creating reports.

Leighann

Publishing, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

FUNCTIONALITY

5

Reviewed March 2019

JobPack is a Dinosaur

PROS

I do not have great things to say. You would be better off using a matrixed excel spreadsheet.

CONS

JobPack is overly complicated and is not easy to use. There are no settings to prevent you from changing a schedule that could end up ruining a line of production and lost revenue. Based off of requirements a suggested schedule would be nice. Along with weightings per a job.

Vendor Response

JobPack has the ability to add priority value and weight jobs higher than others. We have no record of your company using JobPack and we typically don't provide software for publishing companies. Our system schedules manufacturing processes primarily for automotive, aerospace, medical, and energy industries.

Replied March 2019

Shawn

Aviation & Aerospace

Used less than 12 months

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2016

JobPack is already saving us time and money after only 6 months of use

PROS

JobPack is very easy to use and implement. You don't realize how valuable a scheduling software tool is until you get it in place and up and running. The ability for us to visualize our jobs on the shop floor, as well as know what jobs are on-time, early, or going to be late, is incredible. JobPack has been there for us every step of the way. Their support is incredible. They answer the phone when you call and are eager to help you. They are always very prompt in replying to e-mails (sometimes within just a minute or two after sending it). It is a great feeling know they will be there for us when we need them.

CONS

The only thing I can think of is I wish they were located on the West Coast instead of the Midwest so I can take Pete and his team out to dinner to thank them for their support and help.

Bill

Consumer Goods, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2016

After 2 months of use

We installed Jobpack 2 month ago and it has smoothed out our delivery issues. We now have visability of work on the shop floor and can see when it starts to go late before the due date so we can take action to remedy the issues

PROS

Its fast and easy to use for someone who knows what they are doing and what they want. The shop floor data collection offers document viewing and real time status of work in progress The graphical planning board is easy for everyone to understand including sales reps who need to know when their customers work will be complete. The mobile data collection app is great for field service or assy staff to see what their next job is and clock in and out for recording times

CONS

Editing time clocks seems a bit clunky if shop operators make mistakes.

Randy

Mining & Metals, 5,001-10,000 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2016

Review of Jobpack scheduler

The JobPack scheduling system is a highly configurable tool that allows the user complete flexibility in configuring the system to match the customers business model. The effort required to configure the system is worth the work when the time comes to utilize this system. This scheduling tool will provide a very accurate picture of work flow in the customers facility and prevent unnecessary guessing when planning work out in the future.

PROS

The scheduling system is highly configurable and also capable of customization if the customer has that need.

CONS

This tool requires that the customer follow a process oriented method when using this system for production and this does require both scheduling and production employee's to change from old habits.

Matthew

Plastics, 51-200 employees

Used daily for less than 6 months

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2016

Very good visual scheduler.

What-if capability is what makes this software shine. Being able to see impact good or bad immediately is a great feature. Making changes to capacity on the fly also very good. Data collection can be time-consuming. Overall a very good software.

PROS

What-if capability, setup of work orders, visual scheduling board, being able to quickly drill down to find a root cause of why the project is running behind.

CONS

Data collection very time-consuming to make corrections, not able to collect man and machine time for employees working on multiple machines, spend a lot of time closing and opening system when changes are made, a lot of time spent with programming on the creation and changing of reports.

Robert

Food & Beverages

Used free trial

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2014

I helped implement and have used almost all aspects of JobPack in our company

PROS

I like the visibility of production going through its operations and also the visibility of the shop floor equipment. Also, the product is versatile and can be customized to meet the company's needs, along with integration with other MRP/ERP software.

CONS

Speed is one area where I feel the product could improve. It takes a little time to recalculate after each move. When making multiple moves, it will align the delivery dates in reverse order on the schedule board. I understand the logic given behind why it happens, but the outcome is still wrong.

Tim

Mining & Metals

Used less than 2 years

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed May 2016

Scheduling for Tool making

PROS

Fast, easy to use, visual and accurate and also provided sfdc functions

CONS

ERP integration needs a lot of detailed input. we added amterials and tooling that we thought our erp system could handle

Mike

Electrical/Electronic Manufacturing

Used free trial

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2014

Masterful Scheduling with Ease

PROS

JobPack Scheduling Software is easy to use. It provides complete control of your schedule and can reschedule in minutes. It's what-if capabilities give complete understanding of how changes impact an individual order, as well as all the other orders in the schedule. It shows it in an easy-to-understand format and allows us to contact customers based on decisions made during our scheduling sessions.

CONS

Like all scheduling products, it has to have accurate routing information for it to be effective.

Brad

Oil & Energy, 11-50 employees

Used weekly for more than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Thanks JobPack!

Before we used JobPack, we were still manually opening and tracking jobs. As can be imagined, this was an immense headache as we continued to grow. JobPack has allowed us to plan our schedule so that it works for us instead of the other way around. They have always been helpful if we have any problems.

PROS

Ease of use, customer service.

Eric

Medical Devices, 11-50 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Job Shop Using JobPACK

We recently installed JobPACK Scheduling and plan to install the live event monitoring in the next 12 months. The installation went smoothly. The service technicians and training personnel were always professional and timely with their responses. The package is very versatile and the staff is open to suggestions for improvements and our customization. I would recommend them to anyone.

PROS

Very flexible Just focused on scheduling Customized Data interchange between our ERP and JobPACK. Great Training Staff. Knows product well and the manufacturing industry.

CONS

Don't have any.

Ronald

Mining & Metals, 51-200 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2016

Great Support - Almost Bulletproof Operation

We use JobPack via our terminal servers and it is nearly bulletproof in operation. It just runs and runs without issue.

PROS

Support from JobPack is great. Always responsive and very helpful. My rep is a pleasure to work with, cheerful and always willing to help.

Brandon

Mining & Metals, 51-200 employees

Used daily for less than 6 months

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

FUNCTIONALITY

2

Reviewed November 2016

Decent product for the price

We currently use this software daily. It is a great beginner software for a small shop.

PROS

I like the fact that it only focuses on scheduling.

CONS

It is not the easiest to use. It also has mispelling through out the software.

Michelle

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

AWESOME COMPANY

We were looking for a scheduling software program for years and we saw JobPak. Its a pretty amazing program. We get real time data and can run different scenarios.

PROS

Custom reporting and excellent customer service

CONS

NONE

Dan

Aviation & Aerospace

Used less than 12 months

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2016

Job Pack Go Live 5/2/2016

PROS

It is a very visual product and offers many tools to plan and drive shop floor productivity.

CONS

Initial set-up for newer and non-technical users can be challenging.

Showing 1 - 16 of 16 Reviews