Sync

RATING:

4.9

(19)

About Sync

Sync is a cloud-based integrated enterprise resource planning (ERP) and product lifecycle management (PLM) solution that caters to the apparel and footwear industry. The solution includes various integrated modules that help businesses manage style costing, inventory, PLM, purchasing, and other activities. Sync helps automate operations involved in PLM including product development, sourcing and manufacturing processes. The solution also provides a critical path feature which allows users to prioritize outstanding tasks and receive real-time notifications of forecasted delays and bottlenecks. Sync also helps businesses manage fabric and trim material purchasing. The solution offers more than 80 industry-specific standard reports for reporting sales and busines...

Sync Pricing

For pricing information, contact Sync directly.

Starting price: 

$100.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Sync Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Sync

1 - 5 of 19 Reviews

Mary

Apparel & Fashion, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Collaborative Partners and True Experts of their field!

Implementing this software was one of the smoothest and most supportive processes I have been through with a software onboarding! As hiccups arose in the first weeks, they were handled with care, attention, and speed. The team at Sync really is focused a creating the best solution for your company, and not applying a blanket solution that is easiest for them!

PROS

iSync Solutions was our top pick when shopping for ERP software. We loved how the software was apparel-focused, but the integration team also expanded their expertise to our growing product line assortment. We also loved that they had a global team of software engineers and had a strong presence in South African since we also work in Africa and look forward to expanding the use of this software to that team!

CONS

As with any software training, the tutorial video was pretty painful to work through. They were out of date for the software, and many of the lessons required to cover did not apply to the way we use the software.

Reason for choosing Sync

iSync Solutions was our top pick when shopping for ERP software. We loved how the software was apparel-focused, but the integration team also expanded their expertise to our growing product line assortment. We also loved that they had a global team of software engineers and had a strong presence in South African since we also work in Africa and look forward to expanding this software to that team!

Robert

Textiles, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Flexible and Customized

I think I can happily say we are running a like a well oiled machine now days, the few things that we are changing or developing are most to keep with the latest technologies of the time or upgrading to newer ways of doing things, or building a new fancy report. I would say my experience with sync has been great and will continue to be great for years to come, I have a great relationship with sync and look forward to new developments in the program to improve what already has been improved. The current state of all procedures are not set in stone, continuous improvement is what sync knows we are all about.

PROS

The fact that the sync team bends the software to suit your business. The package slowly changes and adapts to your business. There are big development updates that often bring in updates that you didn't know you needed however streamline your work flow further than you thought possible. Just recently Sync have developed a program for my company to scan jobs through the plant with a live immediate update to the server. it's been 5 years and to this day we have had no downtime, I can tell you which roll of fabric we used 5 years ago for the the garment you bring me today and it's full history this is where it gets interesting, where using history to predict the future of your business. I often use sync's data to forecast stock levels as well as tell the customer what they used before and help build a holding level for them going forward often to the customers surprise that we using data from so far back. I have appreciated that I have had a contact person who knows our system as well as we do, having a one stop person on speed dial goes a long way.

CONS

Early stages there were a few aspects that I would like changed however that would require the core system to change, these are all things of the past now days. I honestly believe you need a dedicated Sync admin on site, I was this person however if your company does not have a dedicated Sync admin or buy in from management to drive the system in, this could lead to a messy system. Capture bad data and you will get bad data out. changing what people have been doing or capturing over the past years to the new system will be your biggest challenge, people don't like change. (not really a con, this change is worth it if staff buy in) however this could be a challenge, with sync people are the biggest variable.

Vendor Response

Thanks Rob for the great review. It¿s been a pleasure working with you & the company. We've also learnt a lot from you & the team. It¿s been a great experience & I look forward to building on our relationship by continually improving Sync to exceed your expectations!

Replied January 2019

Tangeka

Apparel & Fashion, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great support for a great product

Our team is happy with this software and it has met and exceeded our needs. It is still a bit early for us, but we feel confident in it's performance thus far.

PROS

Customer service is superior! Any issues that have ever arised have been addressed and further education and support is always provided. The software itself is not difficult to use, and was easy to integrate into our existing systems

CONS

No real cons. The customer service is helpful and resourceful but can be a bit slow to respond. But when you can get in contact with someone you always get what you need and more

Kira

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

I love sync!!!

I had paper invoices everywhere. When I tried to upload to Google drive or Dropbox there was always some sort of issue that complicated things a lot. Sync is so easy and has made us much more productive and efficient. It has helped us with our networking and client base tremendously as well. We're able to store and access information for the many other small businesses we collaborate with.

PROS

You really do "get your best work done". Sync makes it easy to look and feel professional too. In my opinion it's the best of this type of software. It really makes me feel secure and I trust that our privacy is valued. It's such a flawless system and so easy to organize and manage. It has all the features I like about others combined into one plus features that I didn't realize I needed (branded file sharing and messaging) Unlike dropbox or Google drive, sync has a messaging feature built in. There's no need to go back and forth. This saves so much time!

CONS

The price... and at first it took me a while to familiarize myself with how things work on sync. While it is a much better system it can be hard to adjust to it. I wish they offered more help with setup.

Reasons for switching to Sync

We outgrew Google drives capabilities

Jason

Apparel & Fashion, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

iSync is the only ERP I have ever worked with that I can strongly recommend

I've implemented multiple ERP's for different footwear/apparel companies during my career and Sync is the first system to exceed my expectations both in terms of simplicity/speed of implementation, functionality, ease of use and responsiveness when problems are encountered or new functionality is needed. Sync is the first ERP I have felt comfortable recommending to colleagues at other companies.

PROS

The functionality in Sync is extremely robust and it integrates seamlessly with our Shopify site, 3PL, EDI partners etc. The development and support team is head and shoulders above any other team I have worked with in the past.

CONS

I would like to see more flexibility on the reporting side of the platform. I understand that they are working on an updated reporting platform, so looking forward to seeing that.

Reason for choosing Sync

We chose Sync due to the fact that it had a broad range of apparel/footwear specific functionality.