I also love the demographics features built in.

Top level company and staff. Easy to work with, great customer service.

Ease of set-up, solid pricing, large array of vanity numbers to choose from that can fit you needs. Top-notch customer service.

If you're looking for a relevant vanity number that includes in-depth call-tracking abilities, then 800Response is right for you. Additionally, their customer service is top-notch.

It works and does everything we need. The support team makes everything a breeze.

Ease of use and integration for the customer is superb.

The way it looks is confusing and hard to maneuver around the website.

The software is responsive and easy to use. The information it provides regarding the calls we get and is helpful in determining which regions our calls are coming from.

800 Response is an essential part of our business. It helps me track every single call and evaluate the effectiveness of each program that we are spending money on.

One thing that would be nice for the Missed Calls report specifically, would be an option to see if, and when that Missed Call was called back.

I like all the data and information captured then provided to us for our use in Marketing. Customer Support is amazing any updates needed or service required was always completed in a timely manner.

I like the simplicity of use. I also love that the phone calls are recorded.

We sometimes get calls out of our area which does cause confusion for the caller.

That this product helps me do my job better for MY clients.

We are very happy with 800response and would not hesitate to recommend them to other businesses.

The price is a bit more than I would have expected for an 800 vanity number/month.

I recommend this product to many of my clients. Your business needs to stand out and 800Response can help you do that.

A little hard to make changes, because you have to email the IT for every number change. No portal to do small updates yourself.

The best thing about 800 response is by far and away, the reporting. Implementing this software has enabled us to make clear and concise decisions about where to spend our marketing dollars.

The ease of use and adaptable to our business.

The interface is a little difficult to use but I'm getting there.

I love that we got the 800-New-Roof Vanity number that was excellent for our billboards.

Customers like the ease of use as well. Provides a memorable number for our customers to use to reach us.

Call tracking, recording, consumer profiling and integration with our contact center platform are all outstanding features at 800 Response.

The benefits we have reaped with using 800response is an increase in our enrollments.

Advertising has worked great with this product.

I love the call recording feature and the ability that 800response gives me to be able to listen in on my call center to track how they are doing and the information they are giving.

From finding the company to working almost daily with [SENSITIVE CONTENT] to integrate 800 Response with our systems has been a wonderful experience.

I also dont like that the call is not auto recorded with the plan.

The only issue we had was an occasional call that would not be recorded for some reason. It did not happen often, but when it did it cost us time trying to track down the problem.

It helps improve business by having a memorable phone number.

I loved every thing about this software, very easy to navigate and if you do have a problem the customer service is phenomenal.

SoPro make it work and make it easy. Their ideas, their writing, their integration, their service goes above and beyond all expectations.

Once it is set up - very easy. Very sophisticated dashboards.

I like that all the new customer acquisition costs are fixed. Great HUB with great reporting and specific company information.

Response times are excellent and they are always willing to explore ideas. I have recommended them to others before and will do so again.

People seem open to hear about our products/services thus our ddbb is increasing. We are getting positive feedback from our sales team and the So Pro team is 100% reliable and proactive.

The parameters of LinkedIn profiling can prove limiting (e.g. employee size, lack of turnover information).

The fact that they have a client portal with the different lead types (positive response, referral, and deferred interest) is really useful. They have good customer service also.

I find the platform really easy to use and understand, I like that it integrates with a CRM.

And as with all deep software apps, its takes time to get used to the interface and to get the data and reports needed but again, SoPro are very good at helping with that.

It has really increased our profitability and also its very easy to integrate.

Easy to use and understand I have very little to do. I have great qualified leads in to our inbox every day.

Speed, reach and ability to adapt messages  was really positive. The SoPro approach enables you to quickly reach a well-targeted audience using Linkedin's profiling parameters.

Software did not allow to target specific customers, exclusion list is critical to stop emails going to existing customers.

We are seeing more leads for the investment compared to other methods of attracting new leads.

We found out the software is very friendly, 100% integrated with our platform and reports very solid results. We are reaching out new opportunities within weeks and so far it has been very quailified.

Unfortunately the CRM system that we utilise does not easily integrate with SoPro, which makes it slightly more difficult to integrate our various marketing approaches.

Extremely difficult to integrate with 365 even, overpriced and overall just another data miner.

Fantastic customer service and onboarding experience. Full of ideas to help us maximise our use of the system.

Although we are very early on in onboarding my initial thoughts are all positive and the overall experience is professional and helpful.

Backed up with a team that really do care about your business I would highly recommend SoPro.

And in that respect, being able to talk directly to the people at SoPro and tap into their recommended best practice was hugely valuable.

The platform is easy to use, yet comprehensive. It clearly benefits from significant user-testing, as it is really intuitive.

We have been using SoPro for the last few months and have been impressed so far with the amount of prospects that we have been introduced to.

Low tail-end of campaign followup (we have enlisted another company to continue where the SoPro product ends).

SoPro have been great to work with. Feedback is quick and campaign setup's have been easy to manage.

Nothing - its efficient, well managed and targeted.

The team are eager to deliver and make sure every potential opportunity is covered. They respond quickly and report weekly.

Easy to use, extremely flexible team and very effective.

The SoPro software was easy to use and provided helpful dashboards to present to leadership.

US Dollar

800response is a lead generation solution that helps businesses of all sizes streamline operations across call monitoring, routing and tracking. It lets users set up geographic phone leads based on area codes, contact number exchanges, country/zip codes or closest business locations. Additionally, 800response works with businesses to launch lead generating campaigns using vanity 800 numbers.


800response comes with a speech analytics tool, which captures and categorizes specific phrases to analyze and score customer interactions. Supervisors can record and monitor calls to enhance sales training, improve customer service and capture all interactions. It enables administrators to assign unique tracking numbers to marketing campaigns, allowing businesses to monitor campaign performance. Additionally, users can generate reports to gain insights into call details such as customer addresses, missed calls, top cities/area codes, first time/repeat callers and more. 


800response facilitates integration with several third-party customer relationship management (CRM) solutions. Pricing is available on request and support is extended via phone, live chat and other measures.



LongDescription

Real Time Analytics

Engagement Tracking

Call Tagging

Call Transfer

Lead Notifications

Caller Profiles

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Real-Time Monitoring

Ad hoc Reporting

IVR/Voice Recognition

Automatic Call Distribution

Data Extraction

Lead Distribution

Multi-Campaign

Call Recording

Lead Database Integration

Campaign Scheduling

ROI Tracking

Data Import/Export

Campaign Segmentation

Campaign Planning

Call Routing

Lead Generation

Recording

Lead Verification/Validation

Lead Management

Real Time Data

Performance Metrics

Scorecards

Call Scripting

Data Connectors

Call Reporting

Trend/Problem Indicators

Lead Segmentation

Real-Time Notifications

Caller ID

Key Performance Indicators

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Visitor Tracking

Conversion Tracking

Keyword Tracking

Interaction Tracking

Dashboard

Real Time Reporting

Reporting/Analytics

Contact Database

Monitoring

Scheduled Recording

Campaign Analytics

Lead Qualification

Call Tracking

Call Transcription

Call Monitoring

Archiving & Retention

Call Tracking Metrics

Campaign Management

Prospecting Tools

Search/Filter

On-Demand Recording

Lead Engagement

Self Service Data Preparation

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

800response

Live Online

Webinars

Documentation

Videos

Pound Sterling

Sopro is a technology-enabled lead generation service that helps small to large businesses to identify and engage with qualified prospects. Sopro's experts target, research, and engage prospects on behalf of any sales team. Prospects are engaged on a 1-to-1 basis with personalized, conversational introductions, designed to flow naturally into a sales pipeline. Sopro offers prospecting tools and a client hub to help businesses scale the market, test and assess emails, fine-tune email copy, and forecast campaign responses.


Sopro plans and schedules campaigns and provides cross campaign statistics to businesses to monitor performance and live prospecting activities. Professionals can perform market assessments based on target locations, industries or company sizes. Users can validate email addresses through email verifier tool and check delivery status for failed or spam messages by utilizing the deliverability tester. With the ROI calculator, businesses can calculate the impact of prospecting and view campaign projections.


Campaign data generated by sopro synchronizes with third-party customer relationships management (CRM) applications such as HubSpot, Salesforce, Pipedrive and Zoho. Pricing for the service is available on request.



Content Delivery

Forecasting

Progress Tracking

Sales Pipeline Management

Pipeline Management

Communication Management

Collaboration Tools

Template Management

Email Tracking

Email Templates

Email Distribution

Contact Management

Opportunity Management

Content Management

Email Marketing

Channel Management

Marketing Automation

Workflow Management

Email Management

Customization

Predictive Analytics

Customizable Templates

Business Process Automation

For Sales Teams/Organizations

Lead Nurturing

Social Advertising

Campaign Personalization

Behavior Tracking

Social Promotion

Auto-Responders

Appointment Scheduling

Sales Forecasting

For Small Businesses

Email Campaign Management

Subscriber Management

List Management

Sales Activity Management

Customer History

Personalization

Target Account Identification

Not Applicable

Full pricing details available on our website or contact SoPro directly for pricing information. 

800response vs Sopro

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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