--- title: "Cision Software Reviews, Demo & Pricing - 2026" description: "Review of Cision Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/za/marketing/cision-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Social Media Analytics Tools Software](https://www.softwareadvice.com/marketing/social-media-analytics-tools-comparison/) / Cision Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/cision-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/cision-profile/alternatives/) # Cision Review From $1/month 1 plan Wondering if Cision is right for your organization? Our Social Media Analytics Tools Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Cision 3.8 [(89)](https://www.softwareadvice.com/marketing/cision-profile/reviews/) Pricing Starting at $1.00 per month ### About Cision Cision is a comprehensive communications platform enabling more than 100,000 public relations and marketing professionals around the world to understand, influence and amplify their stories. As the market leader, Cision enables the next generation of communication professionals to strategically operate in the modern media landscape where company success is directly impacted by public opinion. Cision has offices in 24 countries through the Americas, EMEA and APAC, and offers a suite of best-in-class solutions, including PR Newswire, MultiVu, Brandwatch, Cision Communications Cloud®and Cision Insights. To learn more, visit www.cision.com and follow @Cision on Twitter. Wondering if Cision is right for your organization? Our Social Media Analytics Tools Software selection experts can help you in 15 minutes or less. ## Cision User Interface ## Popular Cision Alternatives Main Product Cision 3.8 [(89)](https://www.softwareadvice.com/marketing/cision-profile/reviews/) Ratings Breakdown - 3.76Ease of use - 3.55Value for money - 3.73Customer support - 3.93Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Google Analytics 360](https://www.softwareadvice.com/bi/google-analytics-profile/) 4.7 [(8101)](https://www.softwareadvice.com/bi/google-analytics-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 4.66Value for money - 4.15Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) 4.5 [(6252)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/) Ratings Breakdown - 4.33Ease of use - 4.18Value for money - 4.38Customer support - 4.41Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Jungle Scout](https://www.softwareadvice.com/ecommerce/jungle-scout-profile/) 4.7 [(285)](https://www.softwareadvice.com/ecommerce/jungle-scout-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.33Value for money - 4.75Customer support - 4.47Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Zoho Social](https://www.softwareadvice.com/marketing/zoho-social-profile/) 4.7 [(3465)](https://www.softwareadvice.com/marketing/zoho-social-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.54Value for money - 4.52Customer support - 4.53Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Omnisend](https://www.softwareadvice.com/marketing/omnisend-profile/) 4.7 [(836)](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.50Value for money - 4.65Customer support - 4.50Functionality Pricing Starting at $16.00 per month Get Price ## Cision Pricing and Plans Starting price: $1.00 per month Free Trial Free Version Basic $1.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Cision Features - Popular features found in Social Media Analytics Tools Campaign Analytics Competitor Monitoring Customizable Reports Engagement Tracking Lead Attribution Multi-Channel Data Collection Post Scheduling - More features of Cision A/B Testing Activity Dashboard Activity Tracking Ad hoc Reporting Alerts/Notifications API Article Author Database Audience Analytics Audience Engagement Auto Update Brand Tracking Campaign Planning Campaign Tracking Clippings Management Communication Management Competitive Analysis Contact Database Contact Management Content Discovery Conversion Tracking CRM Customer Segmentation Customizable Branding Customizable Templates Dashboard Data Visualization Digital Asset Management Direct Mail Management Email Alerts Email Distribution Email Marketing Email Templates Event Marketing Filtering Hashtag Tracking Influencer Tracking Keyword Tracking KPI Monitoring Media Monitoring Monitoring Multi-Account Management Multi-Channel Attribution Multi-Channel Distribution Performance Metrics Press Monitoring Press Release Builder Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reporting/Analytics Reporting & Statistics Reputation Management ROI Tracking Search/Filter Sentiment Analysis Social Media Integration Social Media Monitoring Social Performance Management Template Management Third-Party Integrations Trend Analysis User Management Visual Analytics Website Analytics ## Cision User Reviews ## Cision customer ratings - Overall rating: 3.8/5 - Total reviews: 89 ### Rating distribution - 5 stars: 28 reviews (31%) - 4 stars: 36 reviews (40%) - 3 stars: 13 reviews (15%) - 2 stars: 6 reviews (7%) - 1 star: 6 reviews (7%) ### Secondary ratings - Ease of use: 3.8/5 - Value for money: 3.5/5 - Customer support: 3.7/5 - Functionality: 3.9/5 --- ### Cision does the work for you - Overall rating: 5/5 - Reviewer: Joshua T. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered We did a lot of manual grind searching in Google and Bing for opportunities, Cision has helped us quicken that process without worrying if we had a good resource to reach out to or not. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ability to reach out and find people for link ops or for content ops is amazing. The reach and database they have built for this is impressive. We've done several "expert pieces" for clients and the fact we can use this to curate the content we have has sped up our process. Cision's quality of reporters is also nice to trust. We know they don't let just anyone in their database and it allows us to pick and chose who we want to work with. #### Cons It's pricey, but you pay for the high quality of resources which benefits you and your clients in the long run. --- ### Still the Industry Leader - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered Again, Cision still rules the field. Having had experience with several other similar platforms I can say that it remains the most reliable product out there to get the job done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros While many will say that the platform is a bit dated, Cision remains the gold standard in its field. The reliability, usability, and overall data quality makes me an extremely satisfied customer. Cision certainly excels at obtaining contact information and list building. #### Cons Cision's data analysis could be better. I often find myself using a service like Netbase to get deeper data concerning "what" people are saying exactly. --- ### Necessary evil of the PR industry - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Once you have figured out how to navigate Cision to get the information you need, it is relatively straightforward to use. Can be a good starting point when building lists, etc. #### Cons Missing critical reporter contact information across all types of publications, not very "smart" in terms of search and pulling only the truly relevant results from keywords. --- ### Quick, easy to use, impactful - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As a PR professional, Cision is vital to me. I use it everyday and it can be a huge help in identifying targets across the globe. They are always updating the platform and making it easy to save and search lists. #### Cons I don't like how when you use the quick search, having the right spacing of the publication name is important to finding the publication. Additionally, cision will sometimes kick you out of the platform while you are working on lists and those lists wont get saved and you have to start all over. The look and feel of the platform is a little outdated and could use a refresh. --- ### A solid tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Would recommend Cision for capturing media coverage. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I use Cision at least on a weekly basis to search for media coverage for a multitude of clients. What a lifesaver. It does an amazing job to find media coverage worldwide and some stuff on social media. #### Cons It takes a while to set up for each client. Thank god that Cision support helps with this. Sometimes connecting with your Cision rep is difficult and takes time. Their social media coverage needs some work but they have made strides. --- ### PR Newswire for Mexico just did not work for us - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Political Organization - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall we are very unhappy with PR Newswire. We won't be using it again, not after this first bad first impression. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The only pro that we can think of is the simplicity of submitting your release online. It seemed simple enough. Also their 1800 customer service was helpful with technical questions. #### Cons We started with PR Web and they wanted to sell us the services from PR Newswire, their promise was that they will have a better reporting, better chance to have press releases picked up by media, etc. -- We sent out a first press release and the results were terrible. The report was pretty much the same as PR Web, which is an automatic publication from their partners on sites that are really not reputable at all. They even have personal blogs listed. -- When we contacted the representative in charge of our account he said "Your press release had great results" and then he suggested we create a google alert to see where our press release was published. We tried this service with the idea that it would be better than paying a free lance PR agent in México. We paid for 1 release double of what we paid the agent in a whole month and we absolutely regret joining this service. -- It might work for other areas but for Mexico it absolutely does not work. The WORST part is the lack of willingness to help the client resolve the problem. They offered no solutions or help. --- ### Solid, Basic Monitoring Software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Cision is an imperfect but very necessary tool for anyone in the PR and communications field. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Cision allows us to track the online conversation surrounding a certain topic, and allows us to keep a pulse on how our company and products are being discussed. #### Cons Sentiment is an issue. Cision automatically grades content as positive, negative, or neutral, but it is FAR from a perfect process. Often times, certain trigger words result in something being graded a certain way, but the context is not interpreted. For instance, a headline may read "XYZ platform prevents bad customer experiences" but because the Cision software sees "bad customer experiences" it is automatically graded as a negative sentiment, despite being positive. This creates a decent amount of manual effort to sort through all content. --- ### The Only Press Release Tool Worth The Time & Money - Overall rating: 5/5 - Reviewer: Jake T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used other for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cision is an excellent partner for releasing, disributing and getting visibility for press releases. Our news feels seen - in the best way possible - and feels like we have a very effective partner in Cision. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cision makes users feel like their press releases and news are being seen and heard by the correct audiences and that such press releases actually make some waves - we have consistenly seen feeback, outreach and other traffic when posting to and using Cision. #### Cons My only complaint with Cision is that their internal search can sometimes qualify or disqualify press releases for certain topics/categories/indsutries into diferent baskets and categories than they ought to belong to, but this has a seemingly minimal impact on a campaign's overall performance. --- ### Cision - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. While its a business necessity for my line of work, Cision could be a smoother experience overall and could be more user friendly. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Cision is a great resource to have when evaluating media outlets and using it as a database to access contacts of these media outlets #### Cons Hard to navigate, UVM seems overly inflated, and not all the outlets are accessible online. Also, when searching for outlets its hard to navigate because the online version of news is considered a separate outlet from the paper or magazine version, when they're owned by the same entity. --- ### Great tool for PR - Overall rating: 5/5 - Reviewer: Cris R. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros We use this to help build our media lists to reach out to media with #### Cons I feel like the breadth of reporters on this database is not good as some other reporter databases. --- Showing 1 - 10 of 89 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/cision-profile/reviews/) ## Cision Popular Comparisons [Google Analytics 360 vs Cision](https://www.softwareadvice.com/marketing/cision-profile/vs/google-analytics/)[HubSpot Marketing Hub vs Cision](https://www.softwareadvice.com/compare/119437-HubSpot-Marketing/vs/128782-cision/)[Mailchimp vs Cision](https://www.softwareadvice.com/marketing/cision-profile/vs/mailchimp/)[Sprout Social vs Cision](https://www.softwareadvice.com/marketing/cision-profile/vs/sprout-social/)[Meltwater vs Cision](https://www.softwareadvice.com/marketing/cision-profile/vs/sysomos/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/cision-profile/alternatives/) ## Other Top Recommended Social Media Analytics Tools Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3038) Recently recommended **11** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6252) Recently recommended **6** times [AgencyAnalytics](https://www.softwareadvice.com/web-analytics/agency-analytics-profile/) **4.8** (116) Recently recommended **2** times [monday.com AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) **4.6** (6100) Recently recommended **0** times Stuck Between Options? 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