Constant Contact

RATING:

4.3

(2707)

About Constant Contact

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results. Constant Contact aims to help users: - Grow their audiences Build a list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Create professional emails, segment the list and automate messages to drive more engagement and sales for a business. - Simplify social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps already in use Connect with digital tools already in use to grow and sell more online.

Constant Contact Pricing

Constant Contact prices are monthly, and based on the number of contacts in users email list or database.

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

Use the power of the AI Content Generator to create content for emails, social posts, or SMS.

Constant Contact Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Constant Contact

1 - 5 of 2,071 Reviews

Kelly

Retail, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Easy to Start, Easy to Use!

User Profile

Rahul

Verified reviewer

Hospitality, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

Best in segment with rich stats and easy to use

I like Constant Contact for its simplicity and full of features.

PROS

The process of designing templates is very easy, contacts can be easily imported and can be managed using list and segments.

CONS

Small features like Mobile View Testing is a paid feature

Cynthia

Financial Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

Exploring the Versatility of Constant Contact's Campaigns

Customer engagement and conversions have increased as a result of the platform's significant improvement in email marketing efficiency.

PROS

The automation features of Constant Contact help us to better nurture leads and interact with our audience by allowing us to set up and automate email campaigns. Our subscriber lists are easier to organise and segment thanks to Constant Contact's contact management tools.

CONS

It could take more time and training materials to become proficient in more sophisticated features like personalised automation and detailed segmentation.

Nedim

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2024

Great tool for newsletter management

Would recommend it for small medium size businesses and startups as you have the whole package to sart with.

PROS

One of the best software you can find for newsletter management and set up with ease. Lot of pre build layouts, custom options and lead capture options.

CONS

Pricing is more than other similar providers on the market. But, it gives some head starts in comparation with others.

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed January 2024

Excruciatingly Painful To Use This Tool

If the decision was up to me, I would move to a more intuitive platform with a better UX.

PROS

Not a thing. I have used many CRMs, lead gen and email at scale tools. I have never used a tool so clunky and complicated as this. I am opening support tickets on a daily basis, this tool seems outdated, too complex and more often than not leaves me frustrated and takes me away from my work.

CONS

There isn't even a title field available to fill out when adding new contacts to an account. Examples like this cause redundancy. I have noticed a lot of bugs, and struggle with the clunky interface. When you import contacts via CSV they then can't be added to your workflows easily and requires the process to be very manual, defeating the purpose. I have had to request support almost on a daily basis while I have appreciated the help of [sensitive content hidden], I can't help help but feel like things should not be this complex. I never had this much difficulty when using other platforms like salesforce, hubspot, salesloft and could easily use their platforms without in depth training, they were intuitive out of the box.