MailChimp Software


 

MailChimp is a web-based email marketing service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate followups and monitor campaign progress, among others.

With MailChimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. MailChimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

MailChimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

 

MailChimp - Dashboard
 
  • MailChimp - Dashboard
    Dashboard
  • MailChimp - Reports
    Reports
  • MailChimp - Customer profile
    Customer profile
  • MailChimp - Mobile app
    Mobile app
  • MailChimp - Campaign analysis
    Campaign analysis
  • MailChimp - Create newsletters
    Create newsletters
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

7,814 Reviews of MailChimp

 

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Software Advice Reviews (424)
More Reviews (7,390)

Showing 1-20 of 424

James from Noise Barriers, LLC
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Awesome hands on marketing solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

MailChimp gets it done. They take marketing information to customers to another level. Wish others were like them

Cons

projects can become congested and slow. Need to figure out how to streamline the posting process across all industries

Review Source
 
 

Erica from Leasing & Etc
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

A site that I purchased uses mail chimp for your email needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It wasn’t expensive at all when I researched it. The host of my site includes it free monthly. It’s nor very difficult to us once you figure everything out on your own

Cons

It was very user friendly. I couldn’t understand how to get my mail to forward to my other email accounts. And customer service leaves you on hold too long

Review Source
 
 

Bethany from Falls Baptist Music School
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Easy software to use.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Mail Chimp is a very easy software to use. It makes it easy to keep track of everybody you are sending emails to.

Cons

This software is a little limited in what you can do with it. Setting it up is a little tricky to do.

Review Source
 
 

Debbie from The Wilderness Center
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Mail Chimp for Customer Reviews

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We hold a large event yearly and had changed the way we presented it. We set up a survey using Mail Chimp to test the feelings of our attendees about the change. Setting up our survey on Mail Chimp was very simple and easy to send out to our market.

Cons

Well, this is the same problem with all surveys, answering and returning them. Our return rate was very low, unfortunately, so we didn't feel like we had a good statistic to judge from.

Review Source
 
 

Minh from Jolie Siam
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Not just an email marketing service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software has many more functions than just email marketing. It has a really friendly IU and gives me statistics about my project.

Cons

Although has a lot of features, MailChimp feels overwhelmed for some of my colleagues. I wish that is has a easier version.

Review Source
 
 

Laurie from Basket-Full
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

user friendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

its easy to learn and use and the support forum is really good. the embedded forms are great to use on facebook and websites

Cons

I find that there are not enough fonts available and it woulkd be nice if they supported google fonts as well.

Review Source
 
 

Giulio from AYA UMA
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

You need it when your business needs to grow

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Very easy to get started. The user experience is fresh and help you flow to your targets. Lots of tools to create your contents and templates, connect to potential customers through your platforms, automate processes and optimize your time. Well done MailChimp!

Cons

Haven't seen any cons to write right now. As any subscription, when you do need to grow more, you have to choose a monthly payment. But the free version is really enough to start spread your idea.

Review Source
 
 

Nabeel from Salient CRGT
Specialty: Software / IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

MailChimp is great way to start marketing for your small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, MailChimp is an easy to use tool that offers great solutions to small businesses at a great price but if you are looking for a more robust marketing tool, you might want to look elsewhere.

Pros

MailChimp does a great job in ensuring a high quantity and high quality marketing techniques through emails. They have a well developed and ease to use platforms and they allow sending a generously high amount of emails for free each month which is ideal for a small business looking to expand yet wanting to keep costs low.

Cons

Despite being great at offering a marketing solution to small businesses via email, MailChimp falls short in automation and almost forces you to rely on other avenues if you are looking for robust automated solutions to marketing challenges.

Review Source
 
 

Molly from RE/MAX Boone Realty
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

I wish there was better integration with MY crm

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I use the platform for large mass emails for special occasions like holidays but it is not as effective at regular day to day campaigns.

Pros

The platform stands alone and allows you to make groups of contacts so that the right emails go to the right people. Most of the functionality of the product is free and that is fabulous!

Cons

The platform has integrations with a lot of different programs but getting those integrations set up is difficult. Adding contacts to the platform can be time-consuming as well.

Review Source
 
 

Sarah Jane from Sunnies Studios
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

this is so Good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

it easy to use and good in tracking even making surveys, It also provide me to control the list according to designation.

Cons

The least i accoutered was slow loading but still manageable and useful.

Review Source
 
 

Kyle from Computer Software
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Good Tool for Mail Deliverability

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Have used mail chimp for a few years delivering mail to customers, potential clients, and interested parties in my non-profit's message. The tool is very consistent with easy analytics, simple usage, and functionality. You can teach just about anyone to use this software and its a trusted brand for delivering quality content to your subscribers.

Cons

Sometimes Mailchimp feels a little light on features which has caused me to look other places for delivering some of the content for which I need more detailed analytics.

Review Source
 
 

Brian from HELIOS SYSTEMS INC.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

My go to for communication to large audience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

.

Pros

Free version. Contact management with import, export and duplicate manager. Version control. Spam manager.

Cons

A little cumbersome going from screen to screw. Preview does not always provide a true representation of final content.

Review Source
 
 

Justin from Lancaster Bible College
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Mailchimp

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I've used mailchimp to distribute surveys across my campus with multiple faculty groups. It has a wonderful array of survey options and analytics, as well as data visualization options for your results. As a relatively widely known product, many of my faculty had no problem interacting with it, and I have been able to use it to gather data to inform my decision making.

Cons

While the free plan is quite robust, the pay-as-you go approach is a bit frustrating on a tight budget. As a mid-sized institution, we've had to navigate between pay as you go or employing a higher tier pay package.

Review Source
 
 

Jenna from Sihle Insurance Group
Specialty: Insurance
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Intuitive Design and Easy Execution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's a very intuitive layout - drag and drop graphics, texts, captions, etc. It makes it very simple to build a strong marketing email.

Cons

There are a few limitations as far as what you can and cannot control. It's great for basic systems, but anything that wants to go above and beyond and standout among email marketing is going to need something more complex.

Review Source
 
 

Samanth from Moakler Wealth Management
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great introduction to Email marketing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Mailchimp was my first introduction to email marketing. I am still learning but it has made the learning curve easier....and it is FREE up to 2,000 subscribers! The integration into WordPress for my site was seamless. I'm looking forward to seeing what other capabilities and integrations it has.

Cons

I do not have anything negative at this point. Free and easy are always big "selling" points. Mailchimp is everywhere so I expect to stick with them and recommend them to others.

Review Source
 
 

Kayla Lyne from Accenture
Specialty: Software / IT
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Excellent software. But not recommended for small businesses.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

What i like most here is its capability to edit or customized your own automated messages. The ease of use is great. User interface is excellent.

Cons

I can say that it is not recommended for small businesses because of its robustness. Not recommended especially for young enterpreneurs.

Review Source
 
 

Edwin from St. Peter Religious Supplies
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

System Analyst

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

support mobile version is better

Pros

Easy to use and can let user to customize the news letter. Data Import by Excel is good feature to users

Cons

Chinese language support is much better. In addition, the Login screen could not choose Chinese Language.

Review Source
 
 

Bingru from Smart Vision Labs
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Mailchimp--Your solution to marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's to use, a lot of functions, a good way for email campaign, great money value, your solution to marketing, and report function is great as well.

Cons

Although they offer good plans, the price does go high once you start needing to increase your email, subscribers and numbers.

Review Source
 
 

Desirae from ClientsFirst Consulting
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

MailChimp Marketing Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall MailChimp is an easy to use and powerful marketing tool. It's certainly worth a look and a test drive at very least, especially if your company is budget conscious. If you are looking for a more complex and robust system, you may want to keep looking, but at least give MailChimp a test drive, you may be surprised at all it can do for you.

Pros

MailChimp is fairly easy to setup and use from the start. It integrates well with Salesforce and the reporting ability on both the MailChimp side and Salesforce side is done quite well. Lists are easy to setup and use and it can deduplicate contacts within an individual list. It also offers bounce reports and those bounces, when MC is integrated with Salesforce, report directly back to Salesforce in the standard out of the box bounce alert.

Cons

MailChimp is designed for the average user and not so much for a high-end marketing team. It's simple easy to use style can at times be overly simplistic and not allow for the customizations that can be needed at times. One thing that I have come across, and MailChimp is not the only one to do this, is that reporting is done at the list level and not so much at the Group level. To keep costs down, the recommendation is to create a mast list and groups within the master list. Campaigns can be sent to groups so they are more targeted, but when reporting is done at the list level and not group level, you lose insight into where you are hitting and missing your target audience. Additionally, contact deduplication can only be done within a list and not across lists.

Review Source
 
 

Emily from Vacation Rentals of Santa Barbara
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Mailchimp is for the people!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love the accessibility of features and customization for MailChimp. I can create beautiful emails to send out to thousands of people and they will never know I did it all at home in my pajamas!

Pros

I love Mailchimp. I think it's accessible, easy to use, and they offer great values for little to no cost (seriously, even their free plan works better than you would expect for a free plan to work). I'm constantly able to send out monthly newsletters that look professional and get our name out- something every small business needs!

Cons

The customer service can be very lacking sometimes (especially if you aren't on the paid plans) and restrictions are unclear. I used to use MailChimp for a real estate marketing campaign, and one day they just kicked me off and did not send out my scheduled campaigns, even though I had been following all the rules and making sure my work was compliant. Big bummer. However, I continue to use MailChimp for other business needs and it works well.

Review Source
 
 
 
Showing 1-20 of 7,390


December 2018

December 2018

Pretty easy to use I love the tracking ability.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I wanted an easy way to communicate with past real estate clients.

Pros

That I can see everyone that opens my emails and clicks on my links.

Cons

I wish the templates were a little easier to use. I spend more time than I would like setting up the templates.

Review Source: Capterra
 

Bobby from AdHawk
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

The best beginner and intermediate email marketing tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I had a tremendous experience using Mailchimp and will use them again for all future personal and professional projects.

Pros

I love the ease of use, customer support, and low cost of using Mailchimp. I think they've built a tremendous product for early stage startups and small businesses.

Cons

The worst thing about Mailchimp is its scalability with complex CRM and marketing automation systems.

Review Source: Capterra
 


December 2018

December 2018

Great System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I had a question about a very granular element of a template I was using. Mailchimp's support function was enormously useful to me on a very tight timeline. Otherwise, the system is really easy to use! Highly recommend.

Cons

There is a button that you have to press when sending an email. Very stressful.

Review Source: Capterra
 

Kyra from EMBARC
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Great way to send mass email messages with different individuals collaborating

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Our experience with Mailchimp has been very positive! It helps us send out mass emails and collaborate across departments. It's very convenient and easy for multiple members of our team to use in order to send these emails. While there are some issues, they can usually be worked around through dedicating a little extra time.

Pros

Mailchimp has been an excellent segway into the world of sending mass emails. As a beginner, Mailchimp makes it easy to collaborate with others on emails. It also allows for the design of custom templates. Overall, the features are very simple to utilize & sending out the campaign is super simple. Once you get the hang of it, it is very easy to navigate and use over & over again. I have to send out weekly newsletters, and it is nice to just replace the information I need to replace and send it out.

Cons

The most pronounced con to Mailchimp would be the difficulty of utilizing the mailing lists. It's difficult to narrow down mailing lists without downloading and uploading the data. In addition, in creating the newsletter, the format is very structured, making it somewhat difficult to customize. Essentially, in making the software easy to use, you sacrifice a bit of the ability to modify it. Which is understandable. In addition, it would be nice to see what the subject line/sent email address of past emails were in order to formulate your new subject line/sent email address. For example, we've used very similar, but different, sent email addresses and subject lines in the past. Each time I need to send a newsletter, I have to search through the contents of my inbox to find an old version of the email to figure out which version we've started using. t's a minor inconvenience, but it's also something I could be more fond of on the application.

Review Source: Capterra
 


December 2018

December 2018

Great email system for small business

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

For businesses just getting started with email marketing, MailChimp is my most frequently recommended tool. It's easy to learn, and the free and Grow plans are great options for businesses with fewer contacts.

Pros

I find MailChimp very easy to setup and use. The free plan is a great way to get started with email marketing - 2000 subscribers and 12,000 emails per month is quite a lot for a small business!

Cons

Not the best choice if you need advanced automation workflows. If you have a large list of contacts, it can quickly become more expensive than other email marketing tools with more robust feature sets (Drip, ActiveCampaign).

Review Source: Capterra
 

Erika from Envisioning Green
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

MailChimp is great for our business

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This software is so easy to use and send out newsletters to our clients. Someone with very little computer background would have no problem using it.

Cons

There wasn't really anything that I didn't like about the software.

Review Source: Capterra
 

Harry from University
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Really good ESP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, cheap, you get to learn the ropes of e-mail marketing

Cons

Nothing really, it is really good value for money

Review Source: Capterra
 

Natalia from SAIC
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Mailchimp is a great marketing platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Mailchimp is a perfect marketing automation platform. It is easy to use with well-designed interface. It keeps advance featuring. What I think it is a second brain of this business.

Cons

Mail chimp is great tool. For me it does not have any con. I like its all services, and love the way it create emails and manage our contacts.

Review Source: Capterra
 

Kayla from Freelance Marketing and Creative Services
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Modern yet easy to use.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Overall, I really enjoy MailChimp. It's an easy to use interface that offers a plethora of features for a modern yet functional email. It's great when you're just starting out (free of course) and still offers economical pricing when you reach a certain subscriber limit. It even comes with a VERY functional app that essentially allows you to design an email from your phone. Great for the professional on the go!

Pros

This software is a great value, especially if you're just starting out. It's easy to use and offers in depth design help via examples, templates and articles.

Cons

It can can glitch every few months or so and it always seems to happen at the most inconvenient time.

Review Source: Capterra
 

Nadir from To-ibiza.com
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Easy to use and clean software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nice, but I don't use it anymore as the price is so high.

Pros

Very good to use for small businesses. Many integrations and a strong community makes it easy to use.

Cons

The price is definitely too high. Ok it is simple to use, but there are many other solutions for free for the same service. Need just a bit of time.

Review Source: Capterra
 

Lisa from 3 Fresh Eyes
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Easy and Powerful Email Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used this for marketing emails and automated emails.

Pros

Mailchimp is very easy to use and from a UX standpoint it is very clean.

Cons

The pop up plugin was a bit difficult to implement.

Review Source: Capterra
 


December 2018

December 2018

Frequent updates

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

They are constantly updating and improving their software

Cons

It can be difficult to navigate through the software

Review Source: Capterra
 


December 2018

December 2018

Free Program is Great!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Super powerful and easy to use mailer program with many features included even at the free level.

Cons

Takes a little bit of learning, but overall is fairly easy to get into.

Review Source: Capterra
 


December 2018

December 2018

Chimpinf

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very food

Pros

Flexible templates, easy list maintenance and good reports

Cons

Templates can be quirky and often have to be messed with

Review Source: Capterra
 

Gustavo from Ana Cuder
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Mailchimp is great for starters, but could be better.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We still use, though, mostly for our "B-list" of leads. It is still a good platform, but probably could learn a lesson or two from other big players like Drip.

Pros

Mailchimp allows you to set up campaigns and broadcasts very easily, and has a very straightforward paying system.

Cons

However, its mostly just it, and its deliverability could see some improvements, for even though we tried many different domains (about 60 or so), most of the time most emails were sent to the spam folder without a good reason.

Review Source: Capterra
 


December 2018

December 2018

Mailchimp Has a Very Useable Interface

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Mailchimp is easy to hop into and start creating. You can also set up some surprisingly complex automations through the connection to your ecommerce store, which are based on customer purchase behavior.

Cons

Mailchimp analytical reporting could use improvement. It has gotten better but there are still some other ESPs out there who are superior in this respect.

Review Source: Capterra
 

SB from Wagmore, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Bare Bones but Useful Email System

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall, my experience with Mailchimp has been pretty good. I would definitely use it again but maybe I would upgrade to a better version that has more options.

Pros

This email system was extremely easy to use I just hopped on and figured everything out. There are not a great deal of frills to it but I was able to send out group emails and integrate this email system with several softwares in order to send out messages to customers.

Cons

With the basic free version there is nothing to do in the way of customizing emails (i.e. special fonts, pictures embedded, etc.). There were also limitations as to the number of emails that I could send at once (unless I was integrated with another software) which was a little inconvenient.

Review Source: Capterra
 

sarah from Bras for A Cause Fresno
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Mail Chimp Emails and Campaigns

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

communication with subscribers

Pros

The functionality of platform to be able to create and design according to the needs of business and still be able to create original content for subscribers.

Cons

the content freezes and type font interface is not user friendly.

Review Source: Capterra
 


December 2018

December 2018

Mailchimp is a great mail automation tool for any business or industry!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Powerful and flexible email campaigns!

Pros

Mailchimp makes it super easy to setup and schedule your customer emails! It's great that you don't need any programming skills to get started.

Cons

I had one campaign that was delayed by a few hours and I'm not sure what happened. Other than that, I do not have any major complaints about Mailchimp.

Review Source: Capterra
 

Elton from St. Paul’s Lutheran Church
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Easy effective product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent. A great way to get your message out.

Pros

The ability to easily and effectively distribute “mail” to your entire distribution list.

Cons

I am sure that there are many more features that the program can do, but unless you go looking for them it would be tough to know that they are there.

Review Source: Capterra