A pleasure to use and implement, with great, responsive and friendly customer service.

The reminder system works awesome, it integrates well with my google calendar, and it's just the best for my business.

Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.

Wish I could do text reminders, even at the lowest plan. Emails sometimes tend to get lost or ignored.

When a patient cancels, there is only one alert and completely disappears from the calendar without warning.

Backend interface is a bit chaotic and complicated to get used to. Mailchimp integration does not work with GDPR.

So far, it has been a great experience. AS was recommended by a business coach I'm working with, and I've been very pleased.

It has a horrible appearance and is hard to follow sometimes. Appears very unorganized and jumbled.

They got back to me when I reached out to customer service and that really made me feel like I could highly recommend this service along with the positive experience I have had using the platform.

My clients love how quick and easy things are set out to be. I love how they can receive confirmations quick and easy, I am still learning the software but I have been enjoying every bit of it so far.

It's simply great, very good value for money. Also really like the funny auto emails they send).

It is super easy to set up and customize and it gives a professional impression with its aesthetic. The free version is great for those looking for a simple scheduling service for single appointments.

Easy to work, good plans, I love how you can add so much detail about a service or product, and I love how you can connect your calendars.

Sometimes the email wasn’t received on the clients side , but it only happened twice so it was no worries at all.

This software gives you the best deal for your money. Their free plan is pretty awesome as well.

That you lose how it looks , when you don’t pay even if you pay on time , if you miss a payment everything is gone , until you pay again.

What I liked most about Acuity was the ability to customize almost every aspect of it. I'm in the beauty field and for me, the details are super important.

Excellent product and great customer service. It is simple and easy and I love that.

I like that I can run membership and subscription programs using this software. There are a lot of components to my business, so being able to consolidate my needs into a program is SUPER helpful.

I also love the sense of humor the company has put into the software, its a kind of place I'd like to do business with.

I have absolutely loved everything about Acuity. This was recommended to me as I began to expand my business into coaching and Acuity is a one stop shop to fulfill all my needs.

Overall I'm quite satisfied with Acuity. Its very user friendly and the free version is great so I'm sure the paid versions are even better.

Jump starting my life coaching business and this has help things take off with such ease. I love how everything is in one place, the software is customizable, and easy to use.

I love that it is so easy to use. I love that as a single entrepreneur I can use this software for free and upgrade when needed.

I loved how straightforward the setup and customization is. I can make the calendar feel like it's a true extension of my brand.

Also, the integrations work perfectly and Acuity is really super connected with the most important apps.

I love the ease of creating appointment types. I also really like the ability to create coupons and accept payments easliy.

Sometimes my clients wouldn't remember the time properly, or I would forget to write it down. Now the appointment times are clear, and there is no way for us to forget or get the timing confused.

I like that you can sell packages and my desired package has availability for 6 employees. The Stripe integration is useful and it is easy for students to schedule a lesson.

Fairly easy to use, customer service great, clever comments make me smile, integration with existing business processes good.

I love how easy it was to create everything I needed. Although I am only using the free version, for now, it has almost everything that I want in it and it has been amazing playing around with it.

I love that Acuity is very robust and allows you to customize responses when a client/customer books with you. I also love that integrates with Instagram and Facebook for ease of booking.

If something is changed on my system, I have to sometimes update Acuity. I had some significant problems with Microsoft that temporarily derailed  Acuity.

It has a very fresh and modern UX, i love the styling. It's a good priced product and easy to set up.

My overall experience is good with Acuity. The software helps me know that my clients are in good hands when it comes to booking with me.

The configuration and data migration process was a bit confusing and more time consuming then we planned on.

Reporting out-of-the-box is very limited, but an interface with Tableau is available for an additional fee.

When adding a photo under profile, the photo can't be seen 100% after it's downloaded. So for our restricted users, it's hard to view a client’s photo because only the forehead if visible.

There's the ability to report directly from the raw data (from the back end) but this requires a fair bit of extra knowledge to get it working effectively.

Everything was handled remotely so, if there is any complaint I believe it is just not being able to work in person with anyone.

User friendly, flexible, you can design to fit the needs for Case Management Program.

The software can be difficult to configure and test.

This blocks out more time than is real time for clinicians availability.

Overall the staff at Penelope is helpful and knowledgeable. Penelope is pretty expensive compared to many other databases and the software does offer a good bit to help compensate for the cost.

With Penelope, we are able to share necessary client information with other case managers with greater ease and efficiency.

Some parts are difficult to navigate without referring to the written instructions.

Customer support is wonderful. It's easy to navigate with great instructions right there.

Overall really good experience, staff are knowledgeable and great to work with.

Lack of modern functionality, lack of communicating to customers, broken promises with timing.

Penelope was able to offer customizable options and reports (reports are an additional cost) that fit our needs.

Can be difficult to teach new users the organization behind the software, not always intuitive, billing statements are incredibly complicated.

Our particular business pushed the Penelope system slightly out of its intended scope, but the Athena team has been so flexible with us and very creative in solving our issues.

It allows our 110-member staff to record information in the correct categories. We are able to source the data collected from Penelope and integrate it into our excel spreadsheets.

We did have issues where Athena struggled to understand our business model during configuration.

The ease of access to log into Penelope and the extensive help support (trainings, guides available on the website, and direct technical support) are additional key features Athena excels in.

We love the ability to configure Penelope to best fit our organization, and we look forward to the reporting updates in the near future.

Although we are struggling to get Athena software to add some new features that most health care software has already incorporated, such as integrated client sign ins.

The best part about this software is the customer support that comes with it. We were able to customize it with the help of the Athena team to meet all of our case management needs.

We have found great value for money in this partnership.

When we initially utilized Penelope I accidentally delete en entire file.

US Dollar

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals.


Squarespace Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules.


Squarespace Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops.


Squarespace Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.



LongDescription

iCalendar Support

Electronic Payments

Payment Processing

Practice Management

Real-time Scheduling

Mobile Alerts

Fitness Plan

Rescheduling

HIPAA Compliant

SMS Messaging

For Salons and Spas

Progress Tracking

Client Database

Group Scheduling

Confirmation/Reminders

Online Registration

Credit Card Processing

Calendar/Reminder System

On Call Scheduling

Consent Management

Attendance Tracking

SMS Reminders

Team Calendars

For Accountants

Sport Coaching

Patient Intake

Customer Database

Recurring Appointments

No-Show Tracking

Gift Card Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Multi-Physician

Template Management

Scheduling

Data Import/Export

Multi-Location

Booking Notes

Treatment Packages

Student Management

Availability Indicator

Online Scheduling

Mobile Access

Online Payments

Capacity Management

Performance Metrics

Life Coaching

Single Provider Practice

Membership Management

Resource Scheduling

Business Coaching

Client Portal

Event Scheduling

Social Media Integration

Forms Management

Email Reminders

Real-Time Updates

Email Management

Website Integration

Driver Scheduling

Revenue Management

Branch Optimization

Alerts/Notifications

Online Booking

Reporting & Statistics

Client Profiles

Reminders

Class Management

Group Reservations

Automated Scheduling

Event Management

Virtual Meetings

Availability Management

Customizable Templates

Calendar Sync

Physician Management

Mobile App

Billing & Invoicing

Accounting Integration

Event Calendar

K-12

Web Forms

Discount Management

Customizable Branding

Patient Management

Activities Booking

Facility Scheduling

Reporting/Analytics

Contact Database

SOAP notes

Customizable Forms

Appointment Management

Client Management

Patient Scheduling

Purchasing & Receiving

Third-Party Integrations

Web browser (OS agnostic)

A 7-day free trial is available, after which Squarespace is available for the following tiered prices:

Emerging Entrepreneur: $15/month (1 calendar, in one location) 

Growing Business: $25/month (up to 6 calendars)

Powerhouse Player: $50/month (up to 36 calendars)

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

Acuity Scheduling

Webinars

Documentation

Videos

Penelope is a cloud-based case management solution for nonprofits, governments, universities and health and social services providers. Primary features include scheduling, notes, smart forms, automated workflows, email and SMS reminders, staff communication tools, referral and wait list management and reports.

The automation engine allows users to set workflows, tasks, notifications alerts and action triggers. Users can create time or event-based workflows to suit their requirements. It provides multiple pre-built reports on client demographics, service provision stats, client outcomes and others. Users can export these reports to Microsoft Excel, Crystal Reports, or MS-ACCESS. It also offers integration with Tableau that helps in creating data visualizations.

They offer a mobile feature named Engage for Penelope that allows users to fill documents and conduct discussions with providers from their smartphones or mobile devices.

Social Solutions is becoming Bonterra. Learn more at www.bonterratech.com.


Acuity Scheduling vs Bonterra Penelope

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