Acuity Scheduling vs PrognoCIS

RATING:

4.8

(5586)

Acuity Scheduling has 5586 reviews and a rating of 4.78 / 5 stars vs PrognoCIS which has 288 reviews and a rating of 4.06 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (5586)
4.1 (288)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 27, 2024
March 19, 2024
Pros/Cons
  • Pros

  • The reminder system works awesome, it integrates well with my google calendar, and it's just the best for my business.
  • Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.
  • Cons

  • Wish I could do text reminders, even at the lowest plan. Emails sometimes tend to get lost or ignored.
  • When a patient cancels, there is only one alert and completely disappears from the calendar without warning.
Read all user reviews
  • Pros

  • Easy to Navigate, ability to move freely from EMR to Billing Feature. I love the Tabular reports which help in troubleshooting when staff has problems, also customer service is great.
  • I feel that this product is easy to understand and is easy to use. I have a fantastic trainer.
  • Cons

  • We were never able to use the fax inbox for both our locations; it only worked at one location, even after several attempts by the technician and costly IT expenses.
  • Also, technical support is very difficult; communication is not always clear, it can be confusing, and we do not always receive timely responses to our needs.
Read all user reviews
Pricing Range
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$
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$
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50 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos