Ambra Health Software


 

Ambra Health is a cloud-based medical imaging platform for medical practices of all sizes including hospitals, medical groups, radiology practices and contract research organizations. It offers a cloud-based PACS and VNA enabling the transferring of medical imaging between multiple locations and EMR/EHR systems.

Ambra Health offers clinicians cloud-based storage for various types of medical imaging files. Imaging can be uploaded directly from separate EHR systems, and ad hoc transfers are also possible. Patients can upload prior imaging from home using a patient portal. A portal for referring physicians allows users to receive a patient’s images before they are admitted.

Ambra can also facilitate image transfer between practices in trauma situations, for second opinion collaboration and referrals. Frequent high-volume image exchanges can be facilitated via point-to-point connections to transfer from DICOM modalities and PACS, as well as RIS via HL7.

Monthly and annual billing plans are available.

 

Ambra Health - Viewer
 
  • Ambra Health - Viewer
    Viewer
  • Ambra Health - Share studies
    Share studies
  • Ambra Health - Second opinion
    Second opinion
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

42 Reviews of Ambra Health

 

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Software Advice Reviews (4)
More Reviews (38)

Showing 1-4 of 4

Tyler from New England Baptist Hospital
Specialty: Hospital
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

A great Image management solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would 100% go with this solution again if the opportunity presented itself

Pros

Innovative, nimble, interoperability, user friendly, cost effective, customer service oriented company

Cons

The only con is sporadic and associated to being a web-based solution. The speed of image loading for viewing purposes can be dictated by the local internet traffic. While this is an infrequent occurrence, it is noticeable when it does happen.

Review Source
 
 

Michael from Mednax radiology
Specialty: Radiology / imaging
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

Excellent partner who listens

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer rep and his team are very capable and great to work with.

Pros

Energy of team
Out of box thinking
Willing to work on a solution
Excellent service
Understands healthcare

Cons

Needs to focus on core product
Look to improve product
Focus on VNA AND NOT A VIEWER
viewer work detracts from product

Review Source
 
 

Molly from West Medical
Specialty: Vascular / phlebology
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Great product and wonderful customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We had the pleasure of having one of Ambra's reps come by our office but mostly everything is done online with GoTo Meeting. I understand this completely and is the industry norm as everyone is in different states and time zones. I really do like that face to face communication though and I wish Ambra had more people in our area to be available for more in-person meetings. But other than that I am thoroughly impressed by their cloud-based PACS system. It's easy to use and an absolute dream compared to what we were using before.

Pros

Quick and reliable customer service
Fast upload time
Competitive Prices
Easy and user friendly interface
Easy to navigate

Cons

Lack of face to face support (Customer support is great but pretty much everything is done over the phone)

Review Source
 
 

Brittney from GroupOne
Specialty: Other specialty
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Ambra health software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The variety of options of systems that are supported for operating is awesome!

Pros

The amount of storage for the various types of medical files is great! It's also great being offered to have monthly or annual billing options.

Cons

The amount of time it takes to upload imaging can take some time. The quality of the software could be updated for better detailed images.

 
 
 
Showing 1-20 of 38

Letoya from USA Mitchell Cancer Institute
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

This is a great system that's easy to navigate

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

My overall experience was great. Everything was taken care of in a timely manner.

Pros

ease of uploading documents, easy to navigate through the system

Cons

It would be nice if we were able to delete uploaded documents ourselves. What is someone uploaded the wrong patient? We could just delete the item right then and upload the correct patient without having to wait for support to respond and take care of it.

Review Source: Capterra
 

Samantha from NYU Langone Health
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Ambra Health Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I liked the most about this software because it was user interface friendly.

Cons

The amount of glitches it would constantly have.

Review Source: Capterra

  Response: Ambra Health, DICOM Grid, INC. DBA Ambra Health

Date: October 2018

October 2018

 

Samantha,

Thank you for your review and I'm sorry to hear about the problems you're experiencing. I'm passing on your feedback to our Director of Success. She'll be in touch soon. I'm also sending you my contact information. Please do not hesitate to reach out.

-Jason

 

Diandra from ERT
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2018

September 2018

Ambra Health Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This software is great for loading imaging files. You are able to create different sections in order to keep everything organized and the customer services is very responsive and helpful.

Cons

Sometimes files can be difficult to upload, especially if it is a large file. However, Ambra Health is very responsive in helping with uploads and have its own downloader in order to address the issue of large files.

Review Source: Capterra

  Response: Ambra Health, DICOM Grid, INC. DBA Ambra Health

Date: September 2018

September 2018

 

Diandra,

Thank you so much for your review and feedback! I'm passing along your kind words to our entire team!

Let me know if there is anything we can do for you!
-Jason

 

Kim from Fusion Research Clinic
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Easy access and user friendly

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I am not very good with computers, Ambra health transfer of images system is really easy to learn.

Pros

That it is user friendly. I also like that right on the main log in screen you have your training video that is very helpful.

Cons

I like least is that there are two ways to access your files.I like one way that way you know and do not have to figure out which way works best for your computer.

Review Source: Capterra

  Response: Ambra Health, DICOM Grid, INC. DBA Ambra Health

Date: August 2018

August 2018

 

Kim,

Thank you for your review! I've passed your feedback on to our customer success team for their review.

Please let us know if you ever need anything.

 

Austyn from Naples Orthopedfics
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Usage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy access to patients and X-rays for our facility

Cons

Accelerator did not work some times as well with the loading

Review Source: Capterra
 

Deanna from RUMC
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Ambra gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I have a lot of problems with Ambra but a lot of that could be due to the poor internet connection I am stuck with. However, I will say that their customer support is excellent and very responsive!!

Pros

I like Ambra because it gets the job done, I am able to download imaging to upload to outside vendors.

Cons

I feel it could be more user friendly. It is difficult to train new people how to use it because the pathway to get what you want does not make much sense.

Review Source: Capterra
 

Wallace from Moffitt Cancer Center
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

Happy with the service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Over all, I am satisfied with the company because it's sharing images with other clinics and/or hospitals a lot easier.

Pros

It is very easy to use, I can navigate through the site quickly to find patients.

Cons

I do not have any cons about the site.

Review Source: Capterra
 

Nusrat from Rush University
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Ambra Health

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

overall experience is good.

Pros

Quick upload
good customer service
easy access

Cons

sometime it get stuck
longer waiting time if stuck.

Review Source: Capterra
 

Lauri from Kaiser
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Uploading made easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ambra Health made uploading my scan easy

Pros

Easy to begin and easy to follow for uploading

Cons

First time use was a bit to follow - but after the first use very easy.

Review Source: Capterra
 

Alex from H. Lee Moffitt Cancer Center
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Very reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps to easily complete our tasks in the PACS library due to practicality when sharing and importing images to our system.

Pros

Easy to use and practical. It helps to easily complete our tasks in the PACS library due to practicality when sharing and importing images to our system.

Cons

Not able to select and download several studies at a time.

Review Source: Capterra
 

Jessica from naples orthopedics
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

could be faster

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

overall a great company customer service is great just wish speeds were a bit faster.

Pros

this system is extremely user friendly compared to others i have used in the past.

Cons

this system sadly takes too long for images too load

Review Source: Capterra
 

Diane from Advances In Health
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Awesome Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

user friendly and ease of access to other studies

Cons

not able to delete studies no longer active

Review Source: Capterra
 

Zheng from MORE Health
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Good but flawed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good. Ambra support has been able to resolve our issues quickly. However, Ambra has quietly removed a 3D view option from our DICOM Grid.

Pros

Simple to navigation and use. Uploading, editing, and viewing studies are very simple.

Cons

Limit on listing large number of studies. When our studies exceed the limit, not study is display in our list. We had to call customer support twice in the past year to have the limit increased.

Review Source: Capterra
 

Ahmed from VUE IT IN
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Ambra cloud PACS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The interface is simple and modern, the layout of buttons and overall looks of the user interface is great.

Cons

Loading images and changing quality from SD to diagnostic had been an on going issue for our users, sometimes it takes a little bit too much time to clear the image into a diagnostic quality.

Also new users or external user who we share images with are not aware of the quality function and they think the image quality is bad, might be helpful to have a status indicator that the images are still loading and are not in a full diagnostic quality.

The other issue is when changing the window level is the change from diagnostic quality to SD which is very annoying as it is hard to tell what is the optimal window level to stop at.

Adding an option to export image into JPG or other simple format is important, the current way of exporting into PNG isn't very useful as you have to do one by one image plus you will have manually go to save each image.

Review Source: Capterra

  Response: Ambra Health, DICOM Grid, INC. DBA Ambra Health

Date: July 2018

July 2018

 

Ahmed,

Thank you for taking the time for the feedback. I'm passing along your enhancement requests to our product team. Please let us know if there's anything else we can do for you!

-Jason

 

Rebekah from Great Falls Clinic
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Review for Ambra Health

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

The more I use it, the easier it becomes to understand. My overall experience is positive.

Pros

I like how quickly the site uploads images.

Cons

How the site is not the most user friendly (it can be confusing if multiple studies use it-selecting the other study/site)

Review Source: Capterra
 

Raluca from ERT
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Upload user

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

It's a great platform from an upload poit of view.

Pros

It's easy and intuitive
the support is very responsive, great people to talk to.

Cons

We had some periods that the upload would take like an hour and sometimes without a finality, giving an error message at the end of the upload.
The support team worked through it and resolved the issues.

Review Source: Capterra
 

Kirat from RCM
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Ambra

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Seemed very user friendly and the customer service support was excellent.

Cons

Although it seemed user friendly, my particular use for it did not work. For some reason there was an issue with the images I was trying to upload.

Review Source: Capterra
 

Susan from Wake Forest Hospital
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

Ambra with medical trails

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I only use this software when dealing with study patients. I have not had any problems when sending information to Ambra Health

Pros

It is intuitive as it leads you through the process

Cons

Sometimes I have a difficult time returning to the program that I left if I was interrupted

Review Source: Capterra
 

Fayyaz from AA MRC LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

user Friendly

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

so far it was good , 1st i was trying to use with modzella m and gave me error with uploading images, and with internet explorer also some time, but it work good with google chrome, no issues so far.

Pros

very user friendly, easy to navigate in multiple studies,image upload done easily,

Cons

not all the browser you can use with this website,work best with google chrome

Review Source: Capterra
 

Matthew from MUSC
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Great product! Interface was really easy to use!

Cons

Nothing, no major issues using this product.

Review Source: Capterra
 
 
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