Friendly representives, and easy to use. Staff is able to learn pretty quickly.

This is the worse software for updates. The updates half the time don't relate to a small clinic but a clinic that mainly does PT.

We have been on ChiroTouch since 2007 I think. I find it to be the perfect fit for our office.

We have recommended this software to other chiropractors and will continue to do so. Very happy with the logistics of the software and ease of use.

I had a staff member receive a death threat (not kidding) and their entire support team was supposedly fired. Updates are sure to cause problems.

Overall a wonderful product that is always trying to improve and makes the entire office run more efficient and reliable.

I tried hard to make it work because I wanted to use this so badly, but I bailed after 14 months.

I love the insurance verification aspect when it's working properly and many of the other features like integration with merchant services, billing, etc. Chat widget is (mostly) great.

ERA's inaccurate, allocating of money makes patient balance hard to read, 20 step maneuver if there was an error, reports ridiculous to navigate. A total waste of 5 months that we used it.

I really enjoy the robust features and numerous integrations that ChiroTouch offers.

Scheduling patients is easy with this software. Very user friendly and easy to train new employees on.

Poor experience that forced us to find new software.

The Tech Support is fantastic and the additional optional features offered have helped us streamline things even more to keep things simple.

I like how easy it is to use. As a biller, I love the ease of importing EOB's, disputing claims & reports.

They are quick to resolve issues when you go through the chat but I feel like I’m going on to resolve issues about once a Month.

Poor customer service, confusion software, expensive, and ever updating and increased cost due to this.

Customer services can be long hold times both on the phone and with the Chat. Help is always good and complete.

The features that this software has like appointments and inventory really amaze me. Great for doing check in, with the ipad features.

Over priced, and difficult to cancel services, was billed 10 consecutive months for a product i cancelled.

It has been difficult updating my credit card information to pay for the services used. Overall Chirotouch customer service is becoming worse and worse.

They will Nickel and Dime you to death with all the add ons.

They seem to forget when they have a system that fails to function (which has become a consistent issue lately),  that user's office's stop being functional as everything is software driven.

It is very comprehensive and easy to use. If we have questions costumer service is super helpful.

Anytime we had a problem it would require over an hour to get through to their customer service line and then many times you would just time out.

We like the care package options for services and new the option for integrated credit card system, OpenEdge.

I like the ease of the program, I feel it is very user friendly and easily you can teach yourself how to navigate through it.

I give it overall average grade of a C. One of the strengths of chirotouch is that is owned by a large well invested company that want be going out of business anytime soon.

We were moving from an EHR that was not working well for the clinic.

My overall experience with CT has been great. I love the software and recommend it all the time to my colleagues.

Customer support is great and we should be supporting you guys. Overall experience has been fabulous.

This is good software for a chiropractic clinic. It was quite easy to set up multiple service providers, and the options for the reminders was great.

Too many features make navigating confusing and causes errors. Slows production- too many clicks to get job done.

We have had a good experience with Chiro Touch. Like the fact that they are always trying to improve their product.

Overall we wouldn't use any other software for our practice. Flow is very important for a 2 person practice seeing 40 patients per day, and this makes everything move beautifully.

I like that it is fairly easy to use. There are great reports that can be pulled for practice analytics.

The whole system is seamlessly integrated from online apt requests, auto population of paperwork, self check-ins, billing, it really is outstanding compared to all other chiro software I work with.

Does not work well for integrated (DC, MD, PT) offices. Missing vital billing functions (more than 1 copay).

I love the ease of billing and posting claims between CT and Trizetto. If you have CT, there should be no reason to hire billing staff; which saves a ton of money.

Cuts down phone calls for us by several hours.

The one thing I like the most about this software is the reputation management. The patient surveys have been extremely helpful.

We had a very smooth and quick implementation process, and customer service has been great.

DoctorConnet support staff does a fantastic job of training, explaining and helping you with customization of the software.

The customer support is excellent and I highly recommend DoctorConnect for its features, support, and customizability.

Overall, it has been a very good experience. Ed Erby reaches out to the office frequently to make sure that we don't have any problems and customer service is very responsive to our needs.

So why put a cancellation clause in the contract. Very unhappy with [SENSITIVE CONTENT], the customer service account representative.

Superb Customer Service as well as support. Less incoming phone calls allowing more time to focus on the daily tasks.

DoctorConnect, great product, terrific staff, and swift customer support.

Improved customer communications. Improved staff time management.

My overall experience, as a main user and implementer of the software within our practice, has been nothing but positive. They have taken time to train me and my team with excellence and diligence.

Switching our reminder call software to Doctor Connect was EASY and QUICK. Our director of sales (Catherine) was fabulous and made the process seamless.

The ability to notify patients via text is a great feature. The software is fairly easy to use and overall is a great product.

Pretty user friendly, you can connect to a doctor from the comfort of home.

Return phone calls should show our phone numbers when the appointment reminders are sent out. Patients are sometimes confused by who is actually calling them.

My account manager and every developer/IT staff member has been extremely helpful, kind, and professional.

We are able to save time and money by reaching our clients the way they want to be communicated with (text, call, email) while reducing no-show/cancelations.

Not only because of the ease of use, but because it was a better product overall. We use Doctor Connect all day and love the functionality of texting patients.

WE love their flexibility of the program and teir ability to interface with our EMR while remaining cost effective.

The product is very easy to use. DoctorConnect integrated well with our practice management software.

I like how easy it is to use and implement this product with our current EHR system. The Customer support makes everything go seamlessly.

Overall, I am quite pleased by the product. Would definitely recommend to others.

Ease of use and functionality to reach patients. This software has reduced the practice's no shows by over 60% and is cost efficient.

Our company has been using this product for 3 years and I  do not have one thing that I dislike from this product.

From what I was told, it's still beta. I am tech-savvy and I still have not been able to figure out how to use it in a way that it would not create my team more work or extended training.

Our practice is extremely happy with the software.

Any issues or questions have been worked on and resolved almost 100% of the time within 24-hours (unless the project required more time).

DoctorConnect, hands down, has saved our administrative support staff hours. The automated reminders work great with our EMR/EHR thanks to the great IT team to help set this up for us.

The integration process was seamless and [SENSITIVE CONTENT] built our custom reminders for us very easily. She is wonderful and always quick to answer any questions we have.

It's sometimes confusing to the patients on who is actually calling them.

The Calendar is a great tool to visually see all the appointments on one screen. The Dashboard has very good information at a glance.

It has saved us money, and is well worth every penny.

The feature I like the best is having the ability to two-way text with our consumers.

Had to get stand-alone version because no patch was available for my EHR at the time program was implemented.

Very easy to use and navigate the system. Reduces Noshows and reminders are great in our business.

Very user friendly and Rozell our rep is outstanding.

US Dollar

ChiroTouch is the cloud standard in chiropractic software and the only completely integrated EHR software that can be accessed any way, anytime, and on any device.

Easy in Every Way - ChiroTouch is easy to get started, access, learn, and use.

Completely Integrated - ChiroTouch is a completely integrated software system - one seamless, end-to-end experience.

We Know Chiropractic - Loved, trusted, and used by more than 21,000 providers for over twenty years.

LongDescription

Patient Records Management

Recurring/Subscription Billing

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

Charting

Confirmation/Reminders

Credit Card Processing

Self Service Portal

Compliance Management

Outcome Assessment Tools

Role-Based Permissions

Forms Management

Email Management

Activity Dashboard

Reminders

Customizable Templates

Billing & Invoicing

Patient Management

SOAP notes

Claims Management

Appointment Management

Records Management

Healthcare Compliance

Document Management

For Chiropractors

Document Templates

Electronic Payments

Customizable Reports

Document Storage

Invoice Management

Customer Database

Calendar Management

Scheduling

Assessment Management

Multi-Location

Booking Management

Email Marketing

Client Portal

Workflow Management

Alerts/Notifications

Reporting & Statistics

Automated Scheduling

Customizable Forms

Client Management

Inventory Management

Drug Reference Database

E-Prescribing

Web browser (OS agnostic)

Windows 8

Windows 10

$159/month + a one time fee for installation, training & data conversion*

*ChiroTouch Advanced started at $299/mo

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

ChiroTouch

Live Online

Webinars

Documentation

Videos

DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management, patient messaging and more.


DoctorConnect allows users to send custom messages to individual patients or groups who meet a designated criteria. It provides users an appointment calendar that helps them in the scheduling process. A dashboard is also offered that allows users to manually confirm appointments, view and respond to incoming messages and filter patients by doctor or location.


The patient management tool allows users to input patients’ preferred communication type and send them messages in multiple languages via text, phone or email. Additionally, DoctorConnect offers no-show management functionality.


Services offered are billed monthly, and support is offered via phone, email, live chat and FAQs.



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