ChiroTouch vs iSalus EMR

RATING:

4.0

(964)

ChiroTouch has 964 reviews and a rating of 3.98 / 5 stars vs iSalus EMR which has 37 reviews and a rating of 3.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (964)
3.5 (37)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
3.5 / 5
3.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
April 9, 2024
July 18, 2023
Pros/Cons
  • Pros

  • We have been on ChiroTouch since 2007 I think. I find it to be the perfect fit for our office.
  • I love the insurance verification aspect when it's working properly and many of the other features like integration with merchant services, billing, etc. Chat widget is (mostly) great.
  • Cons

  • This is the worse software for updates. The updates half the time don't relate to a small clinic but a clinic that mainly does PT.
  • I had a staff member receive a death threat (not kidding) and their entire support team was supposedly fired. Updates are sure to cause problems.
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  • Pros

  • It was a complete EHR and included a mobile app for use with limited function. Support was good as well from the team.
  • I liked that there was some customization to it and in 2017 this was relatively new for most softwares.
  • Cons

  • It does open with internet explorer, but it is really inconvenient to have to go back and forth between Chrome and Explorer.
  • However all in all those things are very unimportant in the scheme of review when comparing to the other two software we are forced to use due to a emr integration.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos