Cuts down phone calls for us by several hours.

The one thing I like the most about this software is the reputation management. The patient surveys have been extremely helpful.

We had a very smooth and quick implementation process, and customer service has been great.

DoctorConnet support staff does a fantastic job of training, explaining and helping you with customization of the software.

The customer support is excellent and I highly recommend DoctorConnect for its features, support, and customizability.

Overall, it has been a very good experience. Ed Erby reaches out to the office frequently to make sure that we don't have any problems and customer service is very responsive to our needs.

So why put a cancellation clause in the contract. Very unhappy with [SENSITIVE CONTENT], the customer service account representative.

Superb Customer Service as well as support. Less incoming phone calls allowing more time to focus on the daily tasks.

DoctorConnect, great product, terrific staff, and swift customer support.

Improved customer communications. Improved staff time management.

My overall experience, as a main user and implementer of the software within our practice, has been nothing but positive. They have taken time to train me and my team with excellence and diligence.

Switching our reminder call software to Doctor Connect was EASY and QUICK. Our director of sales (Catherine) was fabulous and made the process seamless.

The ability to notify patients via text is a great feature. The software is fairly easy to use and overall is a great product.

Pretty user friendly, you can connect to a doctor from the comfort of home.

Return phone calls should show our phone numbers when the appointment reminders are sent out. Patients are sometimes confused by who is actually calling them.

My account manager and every developer/IT staff member has been extremely helpful, kind, and professional.

We are able to save time and money by reaching our clients the way they want to be communicated with (text, call, email) while reducing no-show/cancelations.

Not only because of the ease of use, but because it was a better product overall. We use Doctor Connect all day and love the functionality of texting patients.

WE love their flexibility of the program and teir ability to interface with our EMR while remaining cost effective.

The product is very easy to use. DoctorConnect integrated well with our practice management software.

I like how easy it is to use and implement this product with our current EHR system. The Customer support makes everything go seamlessly.

Overall, I am quite pleased by the product. Would definitely recommend to others.

Ease of use and functionality to reach patients. This software has reduced the practice's no shows by over 60% and is cost efficient.

Our company has been using this product for 3 years and I  do not have one thing that I dislike from this product.

From what I was told, it's still beta. I am tech-savvy and I still have not been able to figure out how to use it in a way that it would not create my team more work or extended training.

Our practice is extremely happy with the software.

Any issues or questions have been worked on and resolved almost 100% of the time within 24-hours (unless the project required more time).

DoctorConnect, hands down, has saved our administrative support staff hours. The automated reminders work great with our EMR/EHR thanks to the great IT team to help set this up for us.

The integration process was seamless and [SENSITIVE CONTENT] built our custom reminders for us very easily. She is wonderful and always quick to answer any questions we have.

It's sometimes confusing to the patients on who is actually calling them.

The Calendar is a great tool to visually see all the appointments on one screen. The Dashboard has very good information at a glance.

It has saved us money, and is well worth every penny.

The feature I like the best is having the ability to two-way text with our consumers.

Had to get stand-alone version because no patch was available for my EHR at the time program was implemented.

Very easy to use and navigate the system. Reduces Noshows and reminders are great in our business.

Very user friendly and Rozell our rep is outstanding.

As a small business owner, this is an affordable solution to help me run my business. The functionality meets my needs and there are more functions I can take advantage of as my business grows.

I have a hard time Seeing my credit card charges that I pay , and i cannot figure out how to change my routing information. So some things could be designed clearer.

The software is user friendly. Between the numerous integrations and the app I and my clients have been very satisfied with the ease of use.

I love that there are many benefits for clients, easy tutorials and for the most part Spa friendly.

That it helps me attract clients, the ease of setting it up and your customer support is amazing. The web design and logo team are wonderful and efficient.

Vagaro hands down offers the best product for the money with additional features than most that allow for things like customizable memberships and rewards programs.

If an error is made in the transaction, the program is not allowed to cancel.

The software was very computer friendly also you customer supports was there to answer all my questions in a rapid response time.

So now am stuck with used pay desk that i paid full price for it. Looking for another provider i am done with Vagaro very soon.

Easy and super clean organized all of process manage appointment checked out. So kind like smart assist.

I switched over to Vagaro from MindBody Software and I am super glad I did. I have just about everything I need in one place that allows me to run my business seamlessly.

In terms of functioning there are glitched and We he Customer service is Terrible at giving the right advice.

We love how VagARO CONTINUES  TO UPGRADE AND INTEGRATE MORE FEATURES THAT ARE VALUABLE TO RUNNING OUR BEAUTY BUSINESS.

I love the compliments I receive from my clients because the ease of use and all the information I can provide to better prepare clients for their appointments.

We also love the fact that we have the app on our phones so we have the ease of having our schedules no matter where we are during the day.

I love pretty much everything about this software it is so easy to use and navigate. Simple yet it covers all aspects of what you need.

It's building it's features which is great. It's great for a business just starting out.

When this happens you do have the option to enter in card information manually, however you are charged extra for it which is another con.

I like that I am able to personalize my site however I’d like. It’s very helpful in creating websites and pretty much self explanatory when browsing thru all they have to offer.

Easy to Pull up on my Phone or P.C. Easy to checkout and Update Clients , Easy to build a Database, pretty easy to email right from a Clients Profile.

I have really enjoyed processing with Vagaro and the user friendly interface. I also love how my clients get emails and text reminders before their appointments.

I spend countless hours a month combing the system for these errors and it makes our company look incompetent to our customers.

Easy to use for me and my clients. They love the reminders and I love that all my salon information is in one location.

So completely useless for my business and a total waste of time trying to set up. This should be a big warning before you sign up.

NOTES:  I like this section it's comprehensive to different professions. The medical note section is helpful for massage therapists and other medically oriented professions.

Like, sincerely hands-down I am fan all the way. It's format is user friendly for my clients and my staff to learn.

Very poor I feel ripped off by their illegal refund policies. They ripped me off for $700 even though I never once used the service.

The price point is great. I love the ability to do payroll, run reports and credit card processing all in one place.

Like I mentioned before they have such amazing support, and training videos, and how to articles. It's incredibly user friendly.

I loved the marketing tools. The website builder and the access to easy use SOAP notes is what sold this to me, in addition to the pricing.

I like the ease of use, the scheduling and the integration of Zoom.

I am enjoying my experience and happy there is a software that takes care of the basic yoga studio needs at a great price.

Forced to have to buy gift cards that are expensive to purchase through them. Charges for the visa use was more expensive then my bank charges.

There was no comparison. My favorite things about vagaro is the amazing customer service, ease of use, and the ability to use on both desk top and mobile devices.

Sometimes the card reader doesn't connect which is really frustrating because then I have to enter the credit card information by hand and get charged more. That's extremely frustrating.

It is easy for me to use and I do enjoy the lay out of it all. Customer support is great as well.

I love how easy it is to manage my accounting through Vagaro. Booking and Merchant services are easy and affordable.

They continue to update and improve it all the time, and have very good live customer service, which is so important when there is an issue that needs immediate attention.

Sometimes it's difficult to find what I'm looking for. That can be frustrating when I'm with a client.

They LOVE having the ability to see their schedules from the personal smart phone/ tablet when they aren't at work. Our client's LOVE their texting reminders.

I also appreciate being able to see my stat's for the month and year. It's a great help for taxes.

Seems to be pretty user friendly and I'm still learn the ins and outs but for the most part I am enjoying it. Would recommend it to other users.

I love that it is easy to navigate. Also very nice I can do everything pretty much from my mobile device.

The websites we can create are professional and super easy to create. Add ons like shopping cart to your website are inexpensive and easy to turn on/off at any time...I have done so, many times.

I am extremely satisfied with Vagaro and all supports in place. I recommend it to colleagues in the field.

The only dislike is that we can not add the pets name.

US Dollar

DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management, patient messaging and more.


DoctorConnect allows users to send custom messages to individual patients or groups who meet a designated criteria. It provides users an appointment calendar that helps them in the scheduling process. A dashboard is also offered that allows users to manually confirm appointments, view and respond to incoming messages and filter patients by doctor or location.


The patient management tool allows users to input patients’ preferred communication type and send them messages in multiple languages via text, phone or email. Additionally, DoctorConnect offers no-show management functionality.


Services offered are billed monthly, and support is offered via phone, email, live chat and FAQs.



LongDescription

Commenting/Notes

Engagement Tracking

Messaging

Surveys & Feedback

Patient Engagement

Two-Way Audio & Video

Practice Management

Mobile Alerts

Online Forms

Rescheduling

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

SMS Messaging

Real Time Monitoring

Task Scheduling

SSL Security

Sentiment Analysis

Confirmation/Reminders

Virtual Waiting Room

SMS Reminders

Communication Management

Patient Intake

Recurring Appointments

Call Reminders

No-Show Tracking

Calendar Management

Template Management

Data Import/Export

Payment Reminders

Multi-Location

One-to-One Messaging

Self Service Portal

Customer Experience Management

Review Notification

Mobile Access

Survey/Poll Management

Real Time Data

Client Portal

Social Media Integration

Patient Education

Email Reminders

Workflow Management

Real Time Updates

Website Integration

Review Monitoring

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Chat/Messaging

Ratings/Reviews

Real Time Reporting

Customizable Branding

Facility Scheduling

Reporting/Analytics

Review Request

Monitoring

Feedback Management

Customizable Forms

Appointment Management

Video Conferencing

Negative Feedback Management

Third Party Integrations

Appointment Scheduling

Live Chat

Physician Management

For Medical Purposes

Therapy Notes

Medical Billing

EMR/EHR

Medication Management

For Psychiatrists

Response Management

For Dermatologists

Contact Database

Waiting Time Tracking

Electronic Payments

Automated Responses

Two-Way Communication

Availability Management

Customizable Templates

Calendar Sync

Multi-Language

Waitlist Status Tracking

Real Time Notifications

Web browser (OS agnostic)

Windows 10

Contact DoctorConnect for pricing information.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

DoctorConnect

Live Online

Webinars

Documentation

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases and inventory management, as well as featuring email and text notifications to clients and automated email marketing.


Users can list available appointment slots, and customers can then look for salon facilities nearby and book appointments through Vagaro’s website or the Vagaro app. VagaroPro, the business app, is available for Android and iOS smartphones.


Users can create customizable promotional web pages to showcase upcoming events and special offers through Vagaro’s website or connect with their customers through email and social media platforms. Customers can also create personalized profiles with their contact information, booking history and feedback. Users can keep records of their customer service histories and generate customizable reports with graphs and charts to track business performance, customer retention and more.



Treatment Planning

Patient Records Management

Employee Management

Customer Surveys

Faculty/Staff Management

Enrollments/Onboarding

Barcode/Ticket Scanning

Committee Management

Payment Processing

Recurring/Subscription Billing

Application Management

1 user: $25 /month
2 users: $35 /month
3 users: $45 /month
4 users: $55 /month
5 users: $65 /month
6 users: $75 /month
7+ users: $85 /month


DoctorConnect vs Vagaro

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