eVisit

RATING:

4.1

(42)

About eVisit

eVisit is a cloud-based, HIPAA-compliant electronic medical records (EMR) and telemedicine management solution designed for small and midsize medical practices. It caters to urgent care, primary care, pediatrics, mental-health clinics, pain management, surgery, obstetrics and gynecology specialities. eVisit allows users to track patient loyalty and revenue. Primary features include medical charting, data collection, billing, reimbursement management, patient scheduling and mobile consultation. Other features include patient self-scheduling, HD video, screenshare, ePrescription, credit-card processing, insurance information records and email campaigns. It offers integration with Athenahealth, Cerner, Allscripts, Epic, NextGen, Practice Fusion, GE Healthcare, McKesso...

eVisit Pricing

Contact eVisit for pricing details.

Starting price: 

$600.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Patient scheduling

eVisit Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for eVisit

1 - 5 of 42 Reviews

User Profile

Dilushi

Verified reviewer

Medical Practice, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Have a good connection with patients through eVisit

According to our busy life eVist is very valuable for both of us( patients and physicians) . Just a few steps I can be a part of consultation team.

PROS

As I am physician eVisit give great support for me. specially eVisit help me to connect my patients who are in far away. Andalso they can pay online. Customer support is in great stage and eVisit is user friendly. Another important thing is I can send e-prescriptions through eVisit.

CONS

Sometimes get poor connection and little bit expensive. Not anymore cons to tell.

Diana

Mental Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

eVisit enables us to establish convenient appointments and keep our patients under our care.

Offering eVisit to our patients who live farther away or who have trouble getting out of the house has enabled us to not only keep the patients but enables us to monitor them and keep them healthy.

PROS

Providers can connect anywhere and so can patients. In a society always on the move, eVisit can fit into our patients lifestyles making patient care and medication monitoring easy and painless.

CONS

Due to connectivity issues there are days that you cannot connect or calls are dropped. We have always wanted to be able to charge patient prior to the appointment like we do in office. We would also like a way to print a simple one page receipt.

Anonymous

1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2018

Evisit has some really great things and some very negative things about it

Not enough room above. I also have asked for small things that would make my life easier, like including their email address in the chart note area with their name and phone - they won't do it. There is so much good about eVisit but some rigidity that doesn't make sense. I've fantasized about setting up a similar thing just for me with some programmer but I know it would be very expensive so for now, eVisit it is.

PROS

Being able to face time with patients far away, allowing them to pay online, allowing real time charting and use of pharmacies. The best part for me is the help from the support team. They are definitely limited in what they can do (we'll get to that later) but if they can do anything within their power to help me, they do. They are cheerful and willing and eager and just delightful, as a group. I've yet to meet one that I didn't like and appreciated greatly.

CONS

I see patients on evisit, mostly to consult about and order a confirmatory lab test. They pay me for the test and the lab bills me directly for all the tests I order once a month - this specialty lab will not bill patients directly. Most patients order the test and pay for it along with their consult at the time of our visit. But some people want some time to think about it (the test is expensive) or they don't have the money right then or room on their credit card. So they call back later and want to add the test. Some people get an indeterminate on their first test and need to restest three months later. But in order to do that, they have to set up another visit with me - a whole different visit! It usually lasts about 1 minute do we can do the charge but we still have to find a time that's agreeable, take the time of our days, etc. It's a huge hassle. And their rationale? There is a risk for fraud. Excuse me? Fraud? I am charging their credit card for heaven's sake, they would probably notice a $250 charge on their card and ask about it right? And it's also incredibly insulting that I would commit fraud with a patient (I get that it happens but not in this situation). It's just ridiculous but after years of me doing this with them, they still won't change it! They won't even allow a patient to call in to eVisit and ask for the charge to be made, even if they can identify themselves. It's rigid and highly annoying.

Jarrod

Medical Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

A little overpriced but a good product

See above

PROS

Ease of use. Easy to learn and utilize when working correctly. Good customer support so far with only a few hiccups.

CONS

Sometimes patients can not hear us. I don't know if this is due to software malfunction or user error on the patient's part.

Vendor Response

Jarrod, Thank you for your thoughtful review! We are so thrilled to hear that you find our product easy to use. That in mind, we understand how frustrating it can be when you are not able to complete the basic functions to care for your patients. We are devoted to our customers' success, and would love to hear from you when you are experiencing these issues. We are happy to troubleshoot with you and with your patients to ensure you can offer that top notch care that your practice is known for! Please feel free to give us call and we would be happy to help! Carly

Replied June 2018

Scott

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2018

Excellent thoughtful design

Notoriety, patient service

PROS

Great access for patients. I've done visits on patients who are at work, on vacation, even while riding home from work

CONS

Too confusing for the less "screen smart" patient. Would be much better if the app could run in any browser, not just chrome or firefox

Vendor Response

Scott, Thank you for taking the time to share your opinion with us! We work hard to make sure that you, and your patients are able to give (and get!) care when, and where it's needed. We would love to be compatible with other browsers, but at this time, they do not meet our security standards. Hopefully soon, we will be able to continue to offer the same level of convenience across all browsers! We appreciate your feedback, and are always happy to hear from you. Best, eVisit

Replied November 2018