iClinic

RATING:

4.2

(38)

About iClinic

iClinic is an EHR solution that allows physicians to handle medical billing, practice management, patient communication, claims processing and time tracking, among other processes from within a unified platform. Healthcare providers can access patient details, check claim eligibility and customize templates according to practice type. Key features of iClinic include customizable care plans, document management, reporting and data visualization. It allows physicians to evaluate the quality of care based on clinical data, guidelines and regional/national metrics.
iClinic patient details

iClinic Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for iClinic

1 - 5 of 38 Reviews

User Profile

Dilushi

Verified reviewer

Medical Practice, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Multifunction

I am using this app till 2013 and still I am using because of multifunctional software

PROS

I called this software as multifunctional software because I can do many things through this one. I am a medical practitioner so i have to search my patients mediacl history.so this software make it easy. And billing and accounting is more helpful. Can access anywhere and can use easily

CONS

Little bit expensive . Some time account stuck so I have to logout and login again. Sometimes difficult to find documents.

Yelena

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2018

I am happy overall.

No need to write. Improved billing as able to document more details quicker. Can use templates.

PROS

Allows me to create and to modify my own templates. It allows me to print medical forms filled in with vaccination records, vitals, my data, etc. I love my growth charts.

CONS

Not enough shortcuts. I would like to be able to pick up all the diagnoses first and then to click on Enter, rather than doing one at a time. Same with CPT and ICD codes, vaccines. As a pediatrician I need height in cm or inches. The system saves it in feet only, so for 12 month old child, for example, it saves the height as 1 ft 8 inches. No medical form can be filled with this data. I have to go back and forth changing numbers from feet to inches or cms. It is impossible - so far, after years of begging, to create an interface with the outside lab so that it would be possible to see the results of all labs over years on one page - to be able to compare them overtime. This is the worst of all! The s-s can not be set up it a way in which once I pick up the Ds the associated plan would appear in Assesment. In many situations in my practice there is a firm connection, and this should be doable by one click. Software is not set to correct the spelling. Software would not save the corrections I make in Rx templates over and over again. PRN sign appears randomly in Rx templates out of blue. I remove it and save just to see it again. Body diagrams are poorly designed for practical use. It is extremely inconvenient and illogical to have inactive medications saved in alphabetical order rather than by dates.

Sherin

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2018

Get's the job done but other options offer more.

PROS

It's not a complicated system. Not a steep learning curve for new users. Relatively inexpensive compared to other systems. You are able to attest for meaningful use through it.

CONS

Billing part was an afterthought that doesn't have many typical reporting functions. Multitude of steps needed to get credit for meaningful use measures. Secure messaging usually fails to go through. Additional charges for secure email and fax pages through the system.

Joanne

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2018

We are an Ophthalmology practice and MD land has been a pretty good EMR.

PROS

Ease of making appointments and printing reports. MD land is easy to imprint patients demographics. It has a place for refractions, intraocular pressures, and current glasses for Ophthalmology patients. I love the ease of accessing it anywhere since it is in the cloud. It is a good value for an EMR. It is easy to learn and the color coding of appointments helps.

CONS

Wish it was easier to navigate. You have to click too many places to find things, internal notes. Internal notes get altered when trying to navigate. It would be better to have auto texting and e mails for appointment reminders When inputting information on patients medical history you have to click several places to add or delete. It's difficult to find meds. They should keep a history of meds our practice uses It needs to me linked to American Academy of Ophthalmology so we can be linked to the register for Macra/MIPS.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

Longtime user. Big bang for the buck. Totally user friendly and customizable.

Able to complete office visit notes and billing and send out claims quickly and efficiently

PROS

Big bang for the buck. Totally user friendly and customizable. Like inventory capability, and esp like billing and accounting capabilities. No need for outside billing service or clearinghouse for claims.

CONS

Customer service could be a tad more responsive. Could have a little better online tutorials esp with help concerning MACRA and MIPS.