I enjoy the ease of use, the speed with which anyone can pick up the essentials of the software, and the speed of reimbursement. I really like the system and the help I've received from the vender.

We're still learning the software, but we haven't found anything we don't like yet.

Anytime we have a new employee, training them on the system is quick and easy. MDConnection listens to their customers and continually makes updates to improve the quality of the system.

The ladies in my office are very happy with it and tell me it is very complete and easy to navigate around.

We are very new to this software but so far we find it very user friendly. Automatic eligibility check makes the office staff very happy and efficient.

This is a great company and we are very pleased with the service. Hope to have them around for many years.

I am glad that I changed to MD Connection years ago as it has been a great asset to my business.

I feel we pay too much money for the service/support we receive.

Our previous system was not very flexible with their appointment scheduling templates, had hard to read reports, long printouts etc.

I used to be able to email receipt to patients directly from MD Connection but that feature is no longer available.

It also had long procedures to file electronic claims and was much higher priced. Most importantly it was not web-based and when your server goes down due to storms, you were dead in the water.

It is really hard to find something to dislike, but if I had to complain about something, it would be that MDConnection does not yet have an EHR module.

Their pricing means that I can support my small business. They were interested in me even when I said there may be times that I have only one doctor; other companies would not even speak to me.

Will be doing claims online soon and I am sure that we will love that just as much as the scheduling.

Software was easy to understand and use. Customer support was wonderful.

When they have called customer service, they have been treated with respect, and their questions are resolved promptly.

The customer support is wonderful at MDConnection.

Todd and Justin have been an absolute pleasure to do business with. My staff also has been very pleased with the ease of billing and scheduling.

Clearinghouse was not familiar with NYS insurance companies. Find the auto posting and remittance process to be very confusing.

So nice now to be able to see what is coming up. Working on using the billing now.

As a patient, not everyone has internet access. And some of the information on there can be confusing.

Worst is that it is inefficient. Also, that they will have a  feature we like and it will be broken with the next upgrade.

The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.

Difficulty to find needed information and navigating through charts, it’s just a confusing software.

Great features (if you can get them installed), good ease of use.

Overall, I love using this website for medical information and record updates. I love being able to schedule appointments for my kids and I, it makes it really easy.

Support team was very helpful on getting the software up and running. I love that this program is on the cloud and I can access it from anywhere and they information is stored in the cloud.

I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare. I think this needs to change particularly with their api and interoperability stack.

Again this is so user friendly. I have found it easy to learn and navigate.

I did like the clear interface and the cost was reasonable. Easy log in and creating an account was simple.

I have had a wonderful experience with this software and it's auxiliary products. Even when things don't go as expected their customer support has been on top of it.

I was never formally trained on the software, but I found it very confusing to use.

Very slow response times on reported software issues. Poor responses -seems to be automated responses.

Also, you aren't reimbursed always with a new lead when the contact info isn't correct for the lead. That means a loss of money for the user.

Their commitment to customer success with new edge technologies has been a great shift and kept me as a customer.

I requested the record for 2 weeks and still have not received the record. I had missed the deadline, now probably in contempt of court.

As a daily basis user, I like it's function and future diagnostic features. Which helps me to improve my skills.

I love this software it helps me at work with helping  me take notes for the doctors. To be able to view patient medical and add if needed.

It’s certainly not the best. Cerner and epic are better.

Benefits  Improved patient care: The system provides healthcare providers with quick and easy access to patient information, allowing for better-informed decision making and improved patient care.

It has all the essential functions. The customer support is great at times.

I would say that the worst part of this system is that when the internet is down, you really have no access.

Every EHR system has its pros and cons, but I believe Nextgen Office has a very good combination of ease of  use and overall cost.

This is a frustrating industry dealing with insurance companies.

All in all it's a pretty good system, it just needs some adjusting in the report options and a few other areas.

It is a comprehensive package in that it integrates the clinical side with the billing side. They do update on a regular basis.

I like that this is so user friendly. I find that it is easy to pick up and use fast.

Limited Customization & Difficult Corporate Team.

It is extremely user friendly and straightforward. One of my favorite features is how you can set access and abilities for each user and their specific role/responsibilities.

Additionally, training for the entire product is needed if not you will easily get lost. The price of a system is also up there so we warned.

Customer service was fantastic when this was Healthfusion.

At $100 and $10/a lead, with one bad lead, no reimbursement equates to 10.

Easy to use rapid billing of insurance claims to insurance companies for chiropractic patients receiving care in my clinic. Great customer support from NextGen for problem claims.

Sometimes it malfunctions and came up with errors. I think it should be reprogrammed with debugging.

I was unhappy with the product because it slowed me down and required so much excess minutia in button clicking and scrolling. Overall it is a very inconvenient software to use.

US Dollar

MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical billing, code scrubbing, patient management and reporting.


MDConnection solution can be customized to support different users and preferences. MDConnection also integrates with PatientConnection for online patient registration, insurance verification, and other helpful processes for patients.


MDConnection can also be used to create detailed reports that keep medical finances in order. These sensitive financial data, along with patient records and other data types are kept secure with frequent off-site backups that ensure both data integrity and protection. MDConnection is available in three different series: Scheduler, Elite, and Billing.


MDConnection offers customer support through email, web conference and phone. Users can also go through training videos and documentations available on the website to get familiar with the features of the solution.



LongDescription

Patient Records Management

HIPAA Compliant

Patient Intake

Multi-Physician

Multi-Location

Medical Billing

Physician Scheduling

Claims Management

Patient Scheduling

Patient Portal

Insurance Eligibility Verification

Practice Management

Charting

For Family Medicine

EMR/EHR

Medication Management

For Dermatologists

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

MDConnection

Live Online

Documentation

Web-based medical billing software automates activities like scheduling, billing, claims processing, and reporting. Integrated insurance eligibility, patient communication, and payment tools support revenue cycle.

ShortDescription

NextGen Office is an award-winning, cloud-based, clinical and billing solution designed for smaller, independent practices (≤ 10 providers). This all-in-one, full-service solution includes specialty-specific EHR content, an easy-to-use patient portal, embedded virtual visits, a claims clearinghouse, and a MACRA/MIPS reporting dashboard. NextGen Office provides the right tools providers and their staff need at the point of care with no in-house IT overhead right out of the box. 
What’s more: the solution works on any device with an internet connection. Providers can touch, talk, or type encounter notes directly into the clinical documentation template between patients or even outside the office, saving valuable time and creating an atmosphere that promotes a better work-life balance.
For medical billing businesses: NextGen Office Practice Management (PM) is designed to support growth, profitability, and efficiency. It’s Cloud-based to keep your costs down and your internal teams and implementation processes simplified. This top-rated solution is built to automate and increase the accuracy of the billing and collections process. Utilize a wealth of operational resources and a Marketing Support Kit to support your billing business needs at no additional charge.
NextGen Healthcare was founded in 1998 by two doctors with one goal – to make medical offices run more efficiently. NextGen Office is the culmination of that goal for small practices and medical billing companies, made to accommodate physician and staff workflows with easy-to-use, affordable technology that adapts to users and is accessible from anywhere. Now more than 124,000 providers across the United States use solutions provided by NextGen Healthcare.


MDConnection vs NextGen Office

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