iSalus EMR vs NextGen Office

RATING:

3.5

(37)

iSalus EMR has 37 reviews and a rating of 3.5 / 5 stars vs NextGen Office which has 1257 reviews and a rating of 4.02 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.5 (37)
4.0 (1257)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
July 18, 2023
March 27, 2024
Pros/Cons
  • Pros

  • It was a complete EHR and included a mobile app for use with limited function. Support was good as well from the team.
  • I liked that there was some customization to it and in 2017 this was relatively new for most softwares.
  • Cons

  • It does open with internet explorer, but it is really inconvenient to have to go back and forth between Chrome and Explorer.
  • However all in all those things are very unimportant in the scheme of review when comparing to the other two software we are forced to use due to a emr integration.
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  • Pros

  • Great features (if you can get them installed), good ease of use.
  • Support team was very helpful on getting the software up and running. I love that this program is on the cloud and I can access it from anywhere and they information is stored in the cloud.
  • Cons

  • Worst is that it is inefficient. Also, that they will have a feature we like and it will be broken with the next upgrade.
  • The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.
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Pricing Range
$
$
$
$
$
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8 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos