OptimisPT Software

4.15 / 5 (10)

About OptimisPT


OptimisPT is a cloud-based electronic medical record (EMR) solution that offers healthcare institutions applications for patient scheduling, clinical documentation, practice management and reporting. It also provides users functionalities for billing operations.

OptimisPT's 'Clinical Decision Support' feature gathers patient information at the point of care, providing the clinician with recommendations for evidence-based clinical care based on real-time data collection.

OptimisPT's compliance features provide clinicians functionalities to manage audits from Medicare or other third-party payers. OptimisPT also offers integrated numerous real-time alerts within aiding in the documentation that reflects the intensely complex regulations and requirements of the industry. Updated constantly through the cloud-based interface, the alerts ensure that therapists always report documentation and coding to meet the requirements of the regulated healthcare environment.

OptimisPT offers services on pay-as-you-go pricing model that includes support via phone, email and FAQs.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

10 Reviews of OptimisPT

Average User Ratings

Overall

4.15 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(3)

4 stars

(6)

3 stars

(0)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-10 of 10 reviews

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December 2017

jevene from Akamai Physical Therapy

Company Size: 1 employee

Review Source


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Better than WebPT

excellent customer service support from Optimis PT - they responded w/in an hour or less when a support ticket was submitted, and it was always a PERSONAL reply, directly relating to the issue in question; not an email referring you to a link on their support page

Pros

I used OptimisPT at a clinic I worked at previously, and liked the fact that there was so much ability to customize the software - there is much more flexibility in both the assessment and the treatment section to customize so that you do a minimum of typing and just click drop down menus. It is not immediately intuitive, but that is true of any software that has a lot of functionality. Once you get the hang of it, it is elegant and easy to use.

Cons

I really can't think of much negative to say about Optimis - it is a great product; it just costs more than other things on the market. I just started my own practice, and got WebPT because it was cheaper than OptimisPT, and it is widely used by other clinics - although I did do a one hour "demo" with the sales team, it wasn't until I started using WebPT that I realized it doesn't have nearly the depth and breadth of customization - there is NO customization available in the treatment section, and I do NOT do "factory" PT where everyone does a lot of standard exercises and modalities. Getting WebPT was the biggest mistake I did in my practice.

January 2019

JoAnn from CSM

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2019

Physical Therapy- specific, but lacks customization

OptimisPT is truly physical therapy-focused, and I am so happy to have software for our PT practice that is. It keeps very up-to-date with changing PT requirements and trends. Though priced higher than other similar software, its ease of use and specialization in the physical therapy profession is very important to us and will keep us users for a very long time.

Pros

OptimisPT is truly focused on the clinician and practice, and keeps very up-to-date with current PT trends. It is always adding new features that aid a PT clinic, both on the scheduling and practice management side as well as the clinician side.

Cons

I would hope for the higher price tag that this software would allow for more customization. We are a small practice and being able to customize the patient appointment reminder email so that it reads in a way that shows we have just one clinic location would be such a satisfied. But we are almost two years into using this software and our patient appointment reminder emails still read in a very clunky, and grammatically incorrect, way. Also, a sticking point for us would be to be able to speak with customer support, rather than only having the online chat and email option.

August 2017

Fred from Spine and Sport Physical Therapy

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

August 2017

Too detailed ... takes too long to do clinical documentation ...

thorough / but not efficient

Pros

Optimis is very thorough , which gives you confidence that documentation will be compliant ; however, on the down side ... it takes way too long to document an evaluation due to the plethora of drop down menus.

Cons

Again, too thorough ; not efficient w/ time management ; takes 30 min to do an evaluation . Needs to be more user friendly and quicker to get paperwork done in timely fashion.

November 2016

Pam from Hand N Hand Therapy LLC

Company Size: 11-50 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2016

I like the ability to Print HCFA 1500 claim forms

I have been using OptimisPT for almost 4 years and have been happy with the level of support, comprehensiveness of notewriting and compliance with Medicare. It is cloud based, so aside from a few programming glitches, it has been a great EHR program.

Pros

It couples with Duxware for billing and accounting; responsive support team; prints HCFA 1500s; allows ease with electronic Medicare/secondary payer accounting; in program faxing; email/text reminders,; Nice looking patient reports.

Cons

Would like to have greater ease in printing end of year patient statements as it does not order by date. Would like it to be mobile/ipad friendly--does bet on a laptop or desktop.

January 2018

Debbie from CGPT

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

OptimisPT is tailored to PT and has many great features

Built in scheduling, docs, and billing functionality are convenient and specific to physical therapy.

Pros

The built in schedule, documentation, billing, make sense. The built in appointment reminders for patients is nice feature. Pay by volume, fits the bill during slower times.

Cons

Would like to have ability for more administrative function. (More customization options for payer types, etc.).

October 2017

Jackie from Joshua Tree Physical Therapy

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2017

Great, user friendly software and excellent customer service!

Pros

So easy to use, it's pretty self explanatory. It helps prevent you from making mistakes on your "Off" days.

Cons

I wish there was a built in billing software, it would make it much more efficient and save so much time.

February 2017

rusty from osr physical therapy

Company Size: 11-50 employees


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

2 of 5

February 2017

unwilling to integrate with other patient rentention software

Optimis has been less than helpful in their willingness to integrate with other software. 90% of the other major web-based EMR companies have integrated with this pt retention and pt satisfaction software, but optimis has chosen not to. Our therapy company would benefit from the integration and we have emailed and called constantly about the timing of the integration and get the company line of "we have been in talks, but have not committed to pursuing anything yet".

Pros

Is user-friendly from a clinician standpoint.

Cons

Unwilling to integrate with other software that is available and 90% of other EMR's have already integrated.

December 2017

Caitlyn from Certified Reimbursement Solutions LLC

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2017

Pretty easy to use

Pros

I have used this software in addition to another software that I use. The provider likes it for all of the patient payments.

December 2014

Leigh from Comprehensive Rehab


Ease-of-use

3.5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

December 2014

Good compliant system

Pros

They offer instant answers to questions and problems There is direct line or email to support. It's confident about compliance and is easy to use.

Cons

I dislike the complex evaluation and the flow sheet for treatments (although they are working to improve the flow sheets).

February 2015

Ann from Active Recovery Physical Therapy


Ease-of-use

3.5 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2015

Satisfaction

Pros

Strong adherence to Medicare compliance, thoroughness of documentation, relative ease of use after steep learning curve.

Cons

Unexpected crashes that can totally derail one's day.