Confusing navigation and terminology (but that is also a general healthcare/insurance issue, too).

Practice Mate is easy to use for billing --- it really is foolproof. And the customer service is very good.

A fairly large chunk of our patients have trouble using it, and completing the on-boarding enrollment.

It will do anything I need to do - and the tech support is awesome.

Ease of use once familar with software. Good support, and follow up.

Overall I have a good experience using this software mostly for clearing house and billing purposes.

The ease of use on a daily bases is very important especially with a busy schedule. Practice Mate is extremely easy to learn, to use and navigate.

This Software is very user friendly and easily accessible.

Office Ally provides great customer service. Their tools are easy to use and either free or inexpensive.

When we've expressed displeasure about this, we were ignored.

Ease of use and it meets HIPA requirements in order to carry on electronic prescriptions and medical insurance billing.

I have recommended OA to many colleagues. Wish I started with OA sooner.

If you are a smaller practice, this should work good for you especially with the low price.

I love that we can color code our schedules to  differentiate b/w OT/ST.

Easy to use reliable, great help from customer service.

Easy billing to all my insurance companies. Quicker payment as a result of electronic billing.

I love how user friendly it is. Our schedule is color coordinated which makes it so easy for staff.

Access To help and software is very intuitive. Overall it's a great program with many great features.

Low cost and intuitive system with features including interfaces with labs and imaging. Easy to use scheduling and EMR.

It is so difficult to deal with this program. It seems like the creators just stacked amounts of data creating a horrific, time wasting, not biller friendly program.

It was easy to set up and it's been a breeze to use. Any time I need help I am able to get a person on the phone in no time.

Claims scrubber helps to create clean claims. No cost for support staff user accounts.

It's a very simple process. With Practice Mate, you can bill participating and non-participating providers through their system, and it's all free.

Statement feature is decent except the way the statements are formatted is only semi professional, only in Black and White and no lines to separate visits.

I love that it is almost free. We pay $35 for the clearing house and the PM.

The aging report is horrendous. The collection report is closer but still a mess.

It is very user friendly, easy to navigate and can be used by more than one person at at time. Auto posting feature is sufficient.

Offers useful functions for accounting, billing, etc. if you don't plan to use the patient portal.

Great for submitting claims and excellent customer service.

It's easy to learn and navigate for clinicians responsible for scheduling their own clients or for administrative staff to coordinate between clinicians and clients.

How everything can be saved for billing and makes it go so much smoother, easy to add patients and easy to submit claims. Claims are processed very quickly.

It's a vast improvement over other services we've used. We don't use all the features available as some are not as cost efficient for smaller client populations.

The support is really good. It just doesn't have all the bells and whistles but they are adding more.

Poor follow up with customer service. Terrible experience with Reminder Mate.

Theranest is so user friendly that it's even kind of fun.

I love the way this software is organized and how everything I need to do to work with my clients is all in one place. It is very user friendly and my clients are liking it to.

They respond in good time, and they are incredibly helpful when they do.

The price is reasonable and the support is pretty good. They are friendly and understand the problem.

What I like most about this therapist software is that it makes my job so easy. The the main uses of this software for me or charting my notes and billing my insurance.

To say that I'm happy with TheraNest is an understatement. It's a great product at a very fair price.

LOVE being able to to upload files to the client's file, including mp3s. LOVE how responsive and progressive the developers are.

I like how everything you need (like client intake and consent forms) is already there and ready for you to use. Also the Teletherapy software is working out great.

I've found that TheraNest is quite responsive to user suggestions, leading to many positive changes over the last couple of years.

I love the interface, it is excellent and very easy to use. It is also excellent for its cost.

I have had such a wonderful experience with the customer support team at Theranest. They have done a great job at checking in, trouble shooting, and offering me support as I learn the program.

So paying double and doing double the work is what she thinks should work for me. She was very unprofessional and rude and her supervisor never contacted me to resolve the situation.

Incredibly happy and satisfied that we switched to Theranest.

I highly recommend TheraNest as a note & billing software. You really get your money's worth and it keeps everything organized which helps business run more smoothly.

It's great that they offer so many features including a clear and easy calendar, clinical notes, billing, and even a telehealth platform and client portals.

I also love the all-in-one pricing, in that I can have as many therapists as I want - pricing is based on number of clients, not therapists.

They are very helpful in setting it up. Great interface with the system.

They blame a third party that they choose and put absolutely no effort and extremely poor customer service to resolve this issue.

I love the ease of scheduling  and payment processing. Having all the information for each patient  saved is a plus for.

Especially pleased with the customer service. This software is straight forward and streamlined for ease of use.

Overall pretty great product and service and seems to be a company that is focused on development and growth of the product and customer service experience.

This program is grossly insufficient for billing purposes and the representative even told us that it wasn't created for billing which makes me feel even worse. You don't listen to our suggestions.

I like that TheraNest is very user friendly for the most part and if I get stuck, the excellent customer service is available to help out.

I would recommend and have recommended TheraNest to colleagues needing a good EHR program.

I had to train myself on how to use the software which was a bit confusing for me at first. I was able to navigate the system after.

After charging me an insanely high fee for managed billing, they refused to refund the deposit after I canceled the service with no services yet provided.

US Dollar

Practice Mate by Office Ally is a comprehensive practice management solution used by over 25,000 healthcare organizations. It simplifies revenue cycle management and assists in HIPAA-compliant recordkeeping for both new and existing practices. Its user-friendly interface offers easy billing management that checks eligibility and benefits and manages claim submission and tracking. Its seamless integration with other Office Ally solutions also provides additional functionality such as patient intake, reminders, e-prescription and more. With no cost, commitment, or implementation, you can get started today to help reduce unnecessary administrative tasks, enhance job satisfaction for providers and improve the overall patient experience.

1.No cost, no implementation and no expensive hardware needed 
2.Used by more than 25,000 healthcare organizations and 45,000 users
3.HIPAA-compliant record keeping 
4.Easy billing management: check eligibility and benefits, create superbills, submit claims, resolve claim issues, and manage patient statements 
5.Seamlessly integrates with other Office Ally solutions such as EHR 24/7, OA-Rx, and Patient Ally

BENEFITS

•Improve efficiency and productivity
•Simplify revenue management
•Streamline practice operations and coordination
•Ensure compliance
•Gain insights into your practice's performance
•Enhance patient engagement and satisfaction
•Give providers time and the ability to focus on their true calling, patient care
•Reduce the overall administrative burden on providers, increasing their ability to positively impact patients and ultimately provider job meaning and satisfaction
•No cost software with no commitment
•Web-based solution requires no expensive hardware
•Peace of mind with HIPAA compliant software
•Schedule patients immediately with no implementation needed

KEY FEATURES

•Auto-Post Electronic remittance advice (ERA)
•Track revenue and accounts receivable
•Customizable alert system
•Supports multiple practitioners in a single office and practices with multiple offices
•Patient database with demographics, insurance, and appointments
•Free set-up, support, and training Superbills customized to practice needs
•Web based solution, access your data from anywhere at any time
•Efficient coding and claim submission
•Seamless integration with other Office Ally Solutions that help with patient intake, reminders, and e-prescribing.


LongDescription

Patient Records Management

Electronic Payments

Patient Engagement

HIPAA Compliant

Communication Management

Calendar Management

Scheduling

Self Service Portal

EMR/EHR

Compliance Management

Forms Management

Reporting & Statistics

Reminders

Medical Billing

Billing & Invoicing

Reporting/Analytics

Claims Management

Customizable Forms

Appointment Management

Patient Scheduling

Patient Portal

Insurance Eligibility Verification

Practice Management

Medication Management

For Psychiatrists

Data Import/Export

Commenting/Notes

Employee Management

EHR/EMR Integration

Faculty/Staff Management

Payment Processing

Patient Questionnaires

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Task Scheduling

SSL Security

Electronic Signature

Confirmation/Reminders

Patient Intake

Recurring Appointments

No-Show Tracking

Medication Alerts/Warnings

Multi-Physician

Multi-Location

Eligibility Verification

Self Check-in/Check-out

Medication History

Online Scheduling

Historical Reporting

E-Prescribing

Candidate Profiles

Role-Based Permissions

Client Portal

Event Scheduling

Cancellation Management

Email Reminders

Patient Communications

Revenue Management

Alerts/Notifications

Formulary Management

Physician Scheduling

Physician Management

Mobile App

For Mental/Behavioral Health

Real Time Reporting

Prescription Renewal

Patient Management

Facility Scheduling

Room Scheduling

Records Management

Drag & Drop

Third Party Integrations

Appointment Scheduling

Task Management

Check-in/Check-out

Multiple Appointment Types

Pre-Appointment Screening

Prescription Management

For Podiatrists

For Group Therapy

For Substance Abuse Therapy

For Primary Care

For Urgent Care

For Orthopedics

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 2000

Windows 8

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

Practice Mate

Videos

TheraNest is an HIPAA compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. The solution is suited for therapists, psychologists, psychiatrists, and social workers.


TheraNest offers electronic medical records (EMR) software with a mobile app for Android and iOS. The solution also includes a client portal, patient scheduling, DSM/ICD codes, progress notes, treatment plans, and discharge notes. Users can review and cosign notes and build custom forms.


TheraNest’s billing features include insurance claims, credit card services, and batch invoices. Users can generate reports, including payroll, staff billing, and invoice reports. Unlimited document storage and unlimited support are included.


TheraNest’s client portal - TheraBook, allows clients to schedule appointments, complete demographic information, enter insurance information and submit intake forms from within their own secure accounts. Everything entered in the client portal will sync to clients’ accounts in TheraNest. The system also includes voice, text and email reminders for patients.



Treatment Planning

Document Templates

Case Management

Invoice History

Two-Way Audio & Video

Time Tracking

Group Notes

Charting

Progress Tracking

Referral Tracking

Secure Messaging

Credit Card Processing

On Call Scheduling

Invoice Management

Attendance Management

Customer Database

Customizable Fields

Self Payment

Accounting

Assessment Management

One-to-One Messaging

Code & Charge Entry

Mobile Access

Dunning Management

Bill Payment

Claims Scrubbing

Electronic Submission

Single Provider Practice

Inpatient/Residential

Real-Time Notifications

The product pricing varies according to the number of active clients.
30 Active Clients Plan - $39.00/mo 
40 Active Clients Plan - $50.00/mo 
50 Active Clients Plan - $60.00/mo 
80 Active Clients Plan - $91.00/mo 
100 active clients or more will need to contact sales

Practice Mate vs TheraNest

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons