We benefit because the interface works so well with Open Practice Solutions

As a billing company the set up to interface with Practice Management software was with ease and it the only one that we interface with that works perfectly bi-directional. Also this software is user friendly. To check Meaningful use with the reports is also done with ease.

I would say have the LMP date sent over with the patient charges would be so helpful for my OB/GYN group.

My overall experience with sevocity has been good. Costumer support is usually very helpful and quick at responding back. Also very receptive to making updates when needed. It is also very user friendly as far as being able to modifier the templates our selves to make it fit our practice.

I like the ease of adding and modifying templates. Also setting up favorites that we use often.

It takes to long to get a provider set up in sevocity with prescriptive authority. To many steps involved. Wish once the provider was activated that was it.

The salesperson made his pitch he STATED that I would have a 60-day trial. No mention of 100 encounters must be made within the 60 day period which included training time. It was imperative to sign up before the end of the year to avoid start-up costs. If I was not satisfied with the product all of my money would be returned. He also assured me that the program would be customized to fit the needs of my practice. NEITHER of these is true. It was a complete misrepresentation of the facts. This is not a program for Doctors starting a practice. The program was NOT customizable, and there was NO SUCH THING as a money back guarantee.

Difficult to use Not Customizable

This software has helped my office to become very efficient, save us time, assist our patient response time and performance. The audit feature is very helpful and I use it often. Routing messages is easy to use and I train my staff to send one to themselves so we have a tickler file to verify no one is ever overlooked.

I have been using Sevocity since 2009. I enjoy the flexibility, I also appreciate that it is user friendly and Sevocity as a company is very attenuative in regards to how they can improve the system.

The only con I have is I wish the interaction between Sevocity & Dr First was more helpful. It is not a Sevocity issue but a Dr First problem. It would be better if when a provider receives a refill request they had last visit and some additional information to speed the refill process along. Currently you have to leave Dr First - go into Sevocity review the chart, plan notes and return to Dr First to complete the script. It takes more time than it should. However It would not stop, prevent or slow down my decision to purchase Sevocity again.

Sevocity is very easy to work on and with. The employees go above just working with you. They really try to help as quick as possible. I have never had a problem with them not getting back to me. I may not always like the answer but they do respong. Overall I love working with Sevocity.

We have been using Sevocity for 10 plus years. It is very affordable and user friendly. I love how we no longer have to keep up with charts and filing. Everything is right at your fingertips. Love how reports & labs are scanned right into the charts. Makes life so much easier for my front office staff and the nursing staff. Very easy to send the patients messages to the dr and receive a response in a matter of minutes.

Really like the system but the only thing I wish was more available is setting up letterheads that print out on the letters you send out to patients. Sevocity was wonderful in helping us set up this feature when we first stated with them. Since them we have changed a few dr's and needed the letterhead updated. I have reached out to them but was told they only help with the initial setup. This I wish was different due to my staff nor I having any knowledge on setting up our letterhead. Therefore our letters go out now with no office letterhead.