About TalkEHR

talkEHR is a cloud-based electronic health record (EHR) solution that features voice recognition using the Google Voice framework, as well as patient chart management, claims generation and management of other clinical tasks. It is suitable for practices of all sizes in a variety of disciplines.

Along with voice-activated commands, users can also interact with the system with a mouse, keyboard or touchscreen device. Key features include scheduling and charting, e-prescribing, lab integration, patient engagement tools, administrative features and support for wearable tech.

Other features include workflow management, billing and eligibility verification. Business intelligence tools let users analyze collections, resource optimization and cost management...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

1 Reviews of TalkEHR

Overall rating

2.00 / 5 stars

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September 2018

Matthew from Honest Physical Therapy PLLC

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

September 2018

Awful experience with their billing service.

Hired them to do our PT billing. It was nothing short of a disaster, felt like a beta-tester or guinea pig the entire time. Had to walk them, the billing company, through how to properly bill worker's compensation. Had literally 32 medicare bills denied on the grounds that the claims were improperly filed whether it be because they didn't scrub for g-codes or applied the wrong modifiers or used the wrong form. They mean well and are nice people but the experience and communication is just not there.

Pros

They were receptive to feedback, but read below to find out why.

Cons

They literally did not know how to do the one thing we hired them -- medical billing. Automation was always full of errors and bugs, with their rule based system always scrubbing bills the wrong way. Tech support was not in the US, took sometimes weeks to respond, and often had zero solutions other than for us to keep waiting.