GrowthZone

RATING:

4.4

(202)

About GrowthZone

GrowthZone is an online platform with built-in marketing automation designed to help associations and chambers of commerce manage their members, events, fundraising, marketing, donors, volunteers, and more. An online application form facilitates member signup, and the data from that form feeds directly into other modules of the system, including billing. The billing application offers features such as batch invoicing. Engagement reporting allows member-based organizations to monitor members that are most engaged or most at risk. The system also allows users to build their own custom reports. GrowthZone is ideal for associations and chambers with 2-50 employees. It is web-based and capable of synchronization with third-party vendors which cuts down on double entry in...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

GrowthZone Pricing

Subscriptions start at $3900 annually. Please contact GrowthZone for a custom quote.

Starting price: 

$3,900.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Reports
Slide 1 of 6

GrowthZone Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for GrowthZone

1 - 5 of 201 Reviews

User Profile

Meighan A.

Verified reviewer

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

An AMS that Meets all your Needs

I have nothing but positive experiences with Growthzone from my interaction with sales, to onboarding and then continued support with the support team. They are very responsive and keep an open mind to user recommendations.

PROS

The program is very appealing to the eye. Its user interface is very user friendly. The modules available provide tools to make our association run efficient and effectively.

CONS

Nothing! I love it all. I can't think of any part of the software that I dislike.

Reasons for switching to GrowthZone

Not user friendly. Interface outdated. Too many steps when running a report.

Karen

Non-Profit Organization Management, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Good Value, Easy to Use

Customer service is excellent! When I submit a question, I have never waited longer than an hour for a response.

PROS

When I started 3+ years ago, I was happy to be able to take online training to help me learn the features and benefits of using this software. I keep looking for new training to help me succeed!

CONS

Emails get flagged as spam when I send to members thru ChamberMaster. I am unable to export email to outlook so my members get my communications.

Reason for choosing GrowthZone

I have had meetings with the other companies and they are more expensive and I don't think I would get the value that I get from ChamberMaster/GrowthZone.

Jessica

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2019

Disappointed

Extremely disappointing and frustrating.

PROS

I do like the dashboard feel, for keeping track of membership it has been better than what we were using before.

CONS

None of the features we thought were being sold actually work. From the sale, to implementation to actual use not of the features we were looking forward to using the most don't actually work or they are in "beta" testing. It feels like this is the old software solution that they have just coded on top of and made clunky instead of starting over from scratch to actually make an all in one software solution. At first we were really happy with it and then realized all of the issues and things that were not in fact actually usable features. Like discount codes, the way the blog integrates with the wordpress, not being able to get comments on our blog, no automatic email reminders for members who should be renewing, the list goes on.

Reason for choosing GrowthZone

We thought we were getting a better deal and it had the features we needed. But in fact, we were told it a bunch of bs and it can't do what we need it to.

Reasons for switching to GrowthZone

We needed something that was an all in one solution that wasn't that complicated. GrowthZone is not that platform either.

Vendor Response

Hi Jessica, We apologize that our software did not satisfy your expectations. Our Customer Support Specialist will be giving you a call this week to discuss how we can make things right. We look forward to speaking with you and working toward earning back your trust.

Replied August 2019

Tracy

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Great software Great adaptability

My overall experience has been overwhelmingly positive. If we weren't able to have the staff help create a viable platform to reach our customer base it would have been very difficult to get our foundation out in the publics' eye.

PROS

What i like most about GrowthZone software is the customization. Even though we are an outlier when it came to overall usability, the staff was able to help our Foundation create a webpage and have controls that made it easier to use and navigate as compared to our previous site.

CONS

What I don't like about GrowthZone software is the complexity of some of the controls. Some controls have too many sub-levels that you have to click on to do a simple task

Reason for choosing GrowthZone

It ties into the MemberZone used by our partner foundation and it was easier to implement and the learning curve was easier.

Reasons for switching to GrowthZone

More customization, worth the purchase price.

Jodi

Financial Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

So many great features, user-friendly and great customer service!

GrowthZone has allowed us to automate our billing and then exports all financial data to Quick Books. Provides a very nice member area with a user forum. Also does a great job with set up and execution of our events.

PROS

That it provides all the tools we need on a daily basis and yet it is very user friendly.

CONS

Honestly, do not have a bad thing to say at this point.

Reason for choosing GrowthZone

The attention to customer support and training really was the clincher! A lot of AMS systems have similar functionality but getting help when it's needed is so crucial.

Reasons for switching to GrowthZone

Didn't offer the tools we needed to be effective and lack of support / training.