All SwipeGuide Reviews

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Caleb

Automotive, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

The WI Solution to Document Control, Centralized Access, & Quick Updates

No longer have to find all the paper copies of work instruction on the floor when there is an update.No longer have to spend time formatting instruction on a word document.All employees know where to find their instruction and no longer have to track down a binder or folder.Team can make fast and simple updates to continuously improve the instruction.

PROS

One centralized location for all work instruction.Instant updating all documents at one time.Quick editing and publishing.Software team listens to ideas and continuously improves the software based on feedback.

CONS

The home screen is slow in loading the available guides when scrolling down. The search feature helps, but some operators get discouraged by the length of time it takes to navigate the home screen.

Reason for choosing SwipeGuide

Connection at a trade show. Received demo trial for few months.

Imosh

Wholesale, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Best Way to Train Across Multiple Regions

Very easy and fun to use platform and seems very easily accessible to our users.

PROS

The fact we can use GIF's instead of images made the life easier to show complex acts.

CONS

Image gallery feature. I would like a centralized image gallery where you can upload in bulk, select and use. Would like the loading of images to be much faster.

Reasons for switching to SwipeGuide

We wanted a easy way of sharing and updating the guides without worrying about sharing the new versions with everyone all the time.

Janusz

Packaging and Containers, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed December 2022

Compared to the " POKA ", it doesn't look good

PROS

It looks good only on ios but is not very intuitive

CONS

It doesn't work with microsoft office and it's not very intuitive.

Reason for choosing SwipeGuide

It was offered to me by organization

Jerome

Package/Freight Delivery, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Benefits of Using SwipeGuide

Awesome.

PROS

The ease of use is amazing. Complex instructions are easily broken down into sectional topics and instructions. Sections of instructions can be instantly located at the touch of an onscreen button.

CONS

Occasionally when editing a step, deleting text can cause the cursor to rearrange the letters in words.

Reason for choosing SwipeGuide

The other programs had no capability of being placed online with feedback, tracking or any of the other benefits which SwipeGuide provided.

Reasons for switching to SwipeGuide

It took hours and sometimes days to correctly write an instruction in Excel. Some of our products have up to 450 individual steps to complete. Updating these took hours. With SwipeGuide the same updates take minutes.

Antoine Fils

Food & Beverages, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Antoine Fils St Eloi

No need to conduct repetitive training for the team and new employees because with Swipe Guide, we have the step-by-step videos that we use for training. We save time, we don't need to be present, and we use this time for other productive activities

PROS

The procedures in video are very practical and very useful for the TeamThe availability of information on the system from different Opcos facilitate the use of good practices and no need to reinvent the wheel

CONS

If we could add notification features to remind on activities to be executed on a timely manner. That could help the operation, not only having the information available but to be able to plan the execution on a daily basis on the system and receiving notification on our phone would be fantastic.

Reason for choosing SwipeGuide

Not Applicable

Alazar

Food & Beverages, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Swipe Guide as a part of your day-to-day Activity

Almost it is completed but as we all know with time it could be even better.

PROS

Its outstanding for documentation it minimizes human error and also train amateur to become professional in a matter of without no trainer.

CONS

There are a lot of features could be included it needs improvement on speed and utilization of the web as well as the Qr code.

Kaspars

Food Production, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Best instruction creation and knowledge capturing tool!

Next generation approach to step by step instruction creation. Easy to use and fast to train others. Good opportunities to adjust to almost any task in production.

PROS

Stable operation, easy navigation, good looking tool for end users

CONS

Translating so fare (now it will be added and I am eager to test it); data extracting out of it - Exels that come out of checklists is completely useless, no overview of all individual instructions as a list - creator, valid until...; work with picture editing can be way better; refreshing and restart options are missing; adding pictures for end user (to checklists) is extremely slow even with good internet coverage

Sheeba

Food & Beverages, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Easily create step by step instructions and checklist with Swipe Guide

PROS

The ease of usage . No apps to download . Even a novice can easily scan the QR code and bring up the checklist and instructions. Can be easily accessed anywhere provided there is good internet connection. Easy to train new employees who like to create content of their own for their teams use.Convenient for both creators and end users .Also the help desk at Swipe Guide is the best ever. Always available and prompt responses to all queries -small and big!! Love working with the Swipe guide team.

CONS

Some features like photo editing could be upgraded. Also the size of the picture and video that can be uploaded could be increased so a process can be shown in entirety instead of having to trim videos to fit.Sometimes end users complain about the choppy videos .

yetayew

Food & Beverages, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

SwipeGuide and implementation review

- How to edit the pictures - how to create the systems

PROS

because it is simple to review the previous procedures that does not entered

CONS

because this product is simple to use, and to edit

User Profile

Andrew

Verified reviewer

Food & Beverages, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2022

Amazing product

PROS

Easy for use .. perfect on implementation

CONS

No critical points to be shared .. just to make sure the quality & dimensions of pictures

Cole

Food Production, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2022

review

I think swipe guide is a very useful program. I like having to creating procedures and implement them to allow a more efficient process with training, assembly, etc.....

PROS

I like the ability to zero in on a procedure and ensure the correct way of doing assembly, tasks, what to wear etc... when implemented its great for when questions arise, you have a guide to reference and help answer those questions. It also cuts down on training time because the associate can look through the guide before having to do the physical training.

CONS

I wish there were more ways the manipulate shapes in the pictures. I should be able to do a curved arrow or manipulate a box if I need too. It can also be difficult when viewing on an iPad. sometimes when you press for the next slide, it will skip a slide and move two slides forward which can be difficult when training

fabien

Food & Beverages, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2022

Review for SwipeGuide

way of sharing critical information

PROS

it is easy to use as it has feature of translating from language to another, very helpful for knowlege and skills transfer

CONS

i liked that is accessible even on mobile phones and its way for sharing information by using QR codes

Reason for choosing SwipeGuide

we got it from our employer Heineken

Luiz

Food & Beverages, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Excelente

Muito bom por gerar QR code de maneira fácil e também não perder ajutes e nem parâmetros

PROS

A facilidade de criar passo a passo de maneira didatica e também copiar ideias de outras unidades

CONS

Sou suspeito em falar mas gosto dele por completo

Luís

Food & Beverages, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Boost for development

PROS

Is a user friendly platform, that helps to simplify the employee development process and achieve the vision of zero paper in shopfloor. Has the potential to promote engagement because shopfloor operator can easily create content and help each other. Its important for the on-boarding and training of temporary people and has a strong impact in increasing efficiency of our bottling packaging lines, by reduce changeover time, reduce minor stops and reduce safety risks.

CONS

The platform is often slow and difficult to access by mobile phone. The approval workflow do not works properly. When a change is made in one instruction, is difficult do see what was changed, because the advice is at Guide level.

Fabio

Food & Beverages, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2022

Swipe review

Quite good

PROS

smart using in the creation. easy connection by link to other system. dashboard ready in the system

CONS

It's impossible to check who is reading the procedure. In this way I can't say if the Operators are really using the program. of sure in this moment I have lost the control about the application of the more important procedure.

Reason for choosing SwipeGuide

I can't choose. about my point of view in this moment the old system was better than swipe. I hope to change opinion after some swipe upgrade

Rubén

Food & Beverages, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed December 2022

Very useful app

My opinion is that is a wonderful app to have standards of how to do something.I recommend for every manufacturing peoole that have to follow instructions to do their Jobs according to the standard

PROS

The easiest way to start using the app.Its Very simple to start doing the instructions, to train and to use as executor.

CONS

I think for example that could be more configurable for admins. For example one disadvantage is that inside of a guide, i havent got the optiona to create subthemes inside of themes.

solomon

Food & Beverages, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

swipe guide implementation and usage review

it makes my work much more ease and very help full interims of securing my document

PROS

it is easy to use and helps to get all procedures, operating standards and polices at one and also helps to secure our file

CONS

integration with other apps is not that much

Tiago

Food & Beverages, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Silver bullet: Solving many issues with one solution

Very positive, so far: the chat box created to exchange tips and problems with a specialist has been very helpful to solve our biggest struggles. Meanwhile, we have been putting effort into sharing improvement ideas as a sort of teamwork with that very same customer support - on our case, with Ingrid.

PROS

Incorporation of many aspects people wanted to see solved. In fact, there had been a few ideas presented, from different players, to act on those very same problems. This software seems to have gathered all the best ideas and applied its principles in order to answer everyone's expectations.

CONS

There are callenges to be overcome, obviously. I think it is yet to soon to focus on some smaller details we came up with, around here: especially because customer support have been keen on answering our claims.

Reason for choosing SwipeGuide

non-applicable

Toha

Industrial Automation, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Dodge industrial experience

Easy to use tool and highly appreciated within my company and our customers. Give the ability to copy and move steps in between instructions

PROS

Easy to create instructions. Easy to publish and easy to edit

CONS

Lack the ability to edit the version name. It is actually listed version 1, 2, 3, etc

Reason for choosing SwipeGuide

Expensive instructional videos and long power point presentations hard to edit

Enoquio

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Swipeguide Content

Easy to use and to find all the document from all the OpCos

PROS

QR code easy to scan on the shopfloor and use all the phones

CONS

Sometimes I don't have access in, and my team face the same issues

Charles M

Food Production, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Well worth the effort Training System

A simple and easy to use software with highly useable guiding ability. Most importantly you get what you put into it.

PROS

Easy to use and set up with an easy to manipulate guiding system

CONS

Needs more design features such as change in fonts and sizes for better emphasizing. Higher quality movie clip and picture quality to better emphasize the step at hand.

Mario Gilbert

Food & Beverages, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2019

One must have tool for your digitalization journey

What you will have here is probalble the most user-friendly digitalization tool or soulution for not only instructionsand guides but almost all elements in operation and even beyond operations. Simple yet powerful, quick and easily learned, easily transfer of knowledge. Personally, this should have been introduced waaay earlier for most of the organizations if not all in reaping the benefit of Swipeguide.

PROS

Quick and easy ROI (Return of Investment), SImplicity yet effective, Scalable and Listens to the users for improved functionality.

CONS

A little slow on the support or inquiry requested, need to frequently follow up.

Rabah

Logistics and Supply Chain, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

bon pratique

tres bien

PROS

facilite les formation et les operation , une bon explixation des tache quotidien

CONS

rien a jouter une bonne application et util a lutulisation

Ephrem

Food & Beverages, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Quality Analyst

more than 1 year

PROS

Prevent errors, boost skills, and continuously improve processes

CONS

Nothing, but i will gave this comment, when ,i will get challenge

Dieter

Food & Beverages, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2019

Use of swipeguide

We are implementing work instructions that are now in excell. The biggest advantage is that we have all the instructions in one place and not all over the computers.

PROS

It is very easy to use. Every operator can work with it, even the older operators are positive about the program. Very clear steps to follow and the possibility to add extra information are handy.

CONS

It's very hard to adjust the pictures in every step. Sometimes the pictures aren't visible because they are too large. Maybe it's possible to add an extra feature to zoom in and out on the picture when making a step.

Showing 1 - 25 of 63 Reviews