ProMLM iCON

RATING:

4.4

(11)

About ProMLM iCON

Sunsoft, Inc. presents ICON, a reliable and all-inclusive Enterprise Direct selling and Network Marketing Software Suite. we cater specifically to Direct Selling and Network Marketing Businesses. Our cloud-based licensing model is strategically developed to be cost-effective, enabling businesses to access a high-quality, functional software solution that aligns with their budget considerations. In an era where digital data security is paramount, our software suite is fortified with stringent cyber and data security provisions. We prioritize the safeguarding of your business-critical data, thus facilitating a secure operational environment. Our commitment to service excellence is manifested in our Five Star Support system. This support infrastructure is designed to ass...
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ProMLM iCON Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ProMLM iCON

1 - 5 of 11 Reviews

dia

Verified reviewer

Veterinary, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Meeting software needs

Like any software these days, there may be some fine critiquing, but my overall experience was positive and I would have no problem recommending it to others.

PROS

Offering a an easy and great interface with full marketing tools. The services are intuitive and easy to use.

CONS

It would be nice to be able to make your own changes to the compensation engine.

Gaël

E-Learning, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Solid Multi Level Marketing Software with advanced Technology

Overall Growth of the network increased drastically after started using the system. The updates to the latest trends and user experience had positive reviews from the clients. Our agents love using our network.

PROS

1. Advanced Agile MLM Compensation Plan System 2. Modular Bonus & Rank Management System 3. Advanced Sales Funnel System 4. Social Media Promotion & Blast System 5. Excellent Support 6. Wordpress Integration & Powerful Plugin Support 7. Powerful Admin Backoffice 8. 40+ Reports 9. Genealogy Design 10. So advanced compared to the peers

CONS

Can have advanced Language Management, In-line update, Customizable dashboard, Integration to more SMTP tools

Vendor Response

Thanks for your valuable feedback and reviews... Will keep in mind about the cons.. Keep supportig us

Replied June 2017

Darcy

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed November 2022

Reps left in droves due to issues with this software

We started out optimistic with this company hoping to boost our sales teams but in the software never really worked as promised. Spent the whole year we had it fixing problems and doing commission calcs by hand since the software wouldn't work properly. A couple months after launch our reps started leaving because their sales and commissions didn't show up correctly. By 5-6 months of using the software we went from 1000 reps to less than 100. Our sales dropped significantly. Had $100,000 plus in December before the software and had about $10,000 the December while using the software. They never actually fixed the problems and when one thing got fixed something else broke. Would highly recommend staying away from this company. We left and went to a different company which worked flawlessly and was a third of the price but we couldn't rebound fast enough from the loss of our reps due to this software.

PROS

User interface was nice looking and simple enough to navigate, but it ended there.

CONS

Commissions never calculated and displayed correctly. Behind the scenes calculations wouldn't work. Fixes performed ended up breaking other things.

Lou

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Definitely consider using this software

This is the core piece of software to run our business and our experience has been excellent!

PROS

The implementation team has gone above and beyond what was expected. The software integrates well with other services we use.

CONS

There were some minor features which were missing or needed improvement, but this is actually a plus, not a minus, because the implementation team fixed everything we asked them to.

Reason for choosing ProMLM iCON

Price, functionality and U.S. based.

Reasons for switching to ProMLM iCON

The answer to the previous question should really be half yes and half no. This program replaced another program, but added so any features, it might as well be considered a new program.

Mitch

Marketing and Advertising, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Good Build with all required functions and Solid System

Pro MLM is a the system I tried after trying so many systems in the module. Its a very good system backed by a very professional team. They gave us very good support, training. When we had any doubts and questions they helped us instantly. It supports hybrid matrix with multiple system. It comes with Mobile App which is very useful for our agents. Its really a very wonderful experience. Its very new & fresh. My Distributors enjoy using the Pro MLM backed system. Usage, Reporting, Analytics all are very robust. Overall its a wonderful system. Well done guys.

PROS

1. Professional CMS System 2. Latest Design 3. Graphs & Genealogy is very Good 4. Promotional Tools 5. Replicated Page 6. Lead Capture Page 7. Email & SMS Promotion 8. Rank & Bonus Management

CONS

Campaign & Page Stats can be even better