Solid product, good support and follow through. I'm happy with our purchase.

Codeproof does a great job on allowing tracking, remote app diagnostics and repair and keeping apps updated.

Some controls of the device (screen brightness, volume, battery saver) are not controlled via Codeproof. Might be an Android issue but something we would like to have.

Ability to manage both Android and Apple devices. Ability to manage both Android and Apple devices

Changes happen in real time. Ability to manage both Android and Apple devices

I have 50 phones for my business, but the physical devices carry almost no value. They're worth $40 each. Furthermore, the ability to restrict usage wasn't important because everyone has a personal phone and the phones I give the employees are way worse than their personal phones. No one is using my phones for anything other than work.

Ability to send lots of different commands to phones remotely.

Unnecessarily overbearing technology. At times, I felt like I wasn't in control of my own property. Abysmal user interface is cumbersome and outdated. I had to call customer service for everything.

I honestly haven't actively benefited from this software, however I understand it. That is why I have been making efforts to apply the settings to my phone. I will contact support and once they assist me, I can update my review of this product. I give a 5-10 because I feel the cloud platform format is very confusing. Although there is a blog available with many options maybe video tutorials will help for each option and its purpose. This way, the user may utilize the app to its full potential.

What I like most is that I can place the MDM profile on my phone and tweak various different areas to maximize my productivity.

Although I have been using the app I haven't been able to apply most settings on my phone. I mainly am trying to utilize the feature that blocks the mobile hot spot ability on my phone along with the tethering capability. It hasn't seemed to work yet so i'll have to contact the support to get that resolved. I do believe that if the app developers separated the app into different versions according to the devices that may help with user navigation on the cloud management webpage. For instance, my phone is Android/Samsung, if I only saw all items that refer to my own phone rather than all phone types the page would be more appealing to the eye and not so bunched up. Maybe a drop down menu to the left which then goes to the various different options. Then the page displayed will only show relevant information instead of the tabbed style they currently have going on. I understand that a company may have various different phones to manage so Apple, Samsung, Android are all options available to manage and supervise. However I am more referring to the appearance of the web page with the tab format currently being used, it isn't visually appealing and can frustrate customers who may not be as patient or computer savvy.

Since beginning to use Codeproof several years ago, Codeproof has been very responsive in listening to their customers and implementing new features to meet our unique use cases. It's been a pleasure to work closely with Codeproof over the years.

The interface is a bit dated, but that's not a huge deal. My biggest complaint is that Codeproof—like many progressive web applications—does not have unique URLs for records. If I want to hand off a device to a fellow tech or share a record for any reason, there is no record-specific URL to share.