All GoTo Webinar Reviews

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Kyle

Real Estate, 1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2020

excellent way to deliver live webinars online

User Profile

Yogendra

Verified reviewer

Information Technology and Services, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Very good software for hosting Webinars or Presentations for larger audiance

This is a great software even for large organizations. We all love it.

PROS

1. Our company uses GotoWebinar for hosting quarterly update calls and all hands meetings 2. It is a slick application that has useful features such as muting or unmuting all or few. 3. Attendees can virtually raise hands in the app by pressing a button when they are muted by organizer and when they want to speak. 4. Users can send private messages to one another or can send group messages or broadcast messages to everyone. 5. It has screen sharing and Video camera option too. 6. It has lot of toll free and local numbers from almost all of the countries to dial in 7. Phone app is equally great to dial in and has a calling ability as well. 8. No need of hosting this software in local premises. It is available as a software service.

CONS

I have no complaints about this software.

Reasons for switching to GoTo Webinar

Skype was hosted on a local server in our premises. Upgrade and maintenance was a problem and also calls used to drop more often during the meeting.

Claire

Online Media, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

A Comprehensive and Convenient Webinar Platform

GoTo Webinar is an excellent webinar platform for businesses of any size. It provides a comprehensive suite of features that make hosting and attending webinars simple and efficient. The platform is user-friendly and allows for easy remote connection with audiences.

PROS

GoTo Webinar makes hosting and attending webinars a breeze! The platform is easy to use and provides all the tools needed to create a professional and engaging webinar. The features are comprehensive and make connecting with remote audiences a snap.

CONS

GoTo Webinar can be pricey for organizations with limited budgets. The subscription tiers can add up quickly and the lack of an entry-level option can make it difficult for newer organizations to get started.

Reasons for switching to GoTo Webinar

GoTo Webinar is the perfect choice for businesses looking for a comprehensive and sophisticated webinar platform. It provides more features than its competitors and is simpler to use. It also offers a wide range of subscription tiers so businesses can find the perfect fit for their needs.

Kat

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2020

Utterly Disappointed and Let Down By GoToWebinar

PROS

user friendly, like the analytics and reporting

CONS

GoToWebinar has let us down time and time again when calling into the customer service line. We receive information that ends up being incorrect. Previous experiences include video recordings lot playing and recordings disappearing. The most recent and most upsetting, particularly in the times we are in, is with a webinar we hosted on the CARES Act yesterday (Wed). We had almost 1,500 registrants. My team called in on Monday to verify our package and limit we have available to specifically avoid people not being able to get into such an important webinar. We were told we had a limit of 5,000 attendees. That was specifically asked. We reassured our Board and Executive team with this info, which we trusted since it came straight from the source. Day of the webinar, we had a max of 501 and several hundred people were unable to join. Finally speaking with a friendly rep today I learned that we were misinformed by the GoToWebinar representative on Monday and that since it shows the max attendee number on the general pricing page online GoToWebinar chooses not to take responsibility. This is so disappointing how little care is shown, as mentioned, particularly in these times. Folks livelihoods are in the mix and all GoToWebinar can say is "Sorry, info is on our website". Where is customer service and trying to mitigate a situation? We will have to look elsewhere for another product as we cannot continue to support a company with so little regard for people in need of help.

Reason for choosing GoTo Webinar

We will be looking at zoom meetings and other platforms to transfer our business.

Gabriel

Information Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

What I have experienced using GoTo Webinar. Fantastic.

Best choice for high level reliability. Basically simple to use and future oriented.

PROS

It is fun using a tool that relates closely to my needs. Relating with my clients well has won me a wonderful career in my field. GoTo Webinar has kept a high performance rate with the most technologically advanced patterns. It is easy to use and extremely easy to integrate and implement.

CONS

GoTo Webinar is the best especially during my corporate communications and training. It has never disappointed. Try it.

Joey

Mechanical or Industrial Engineering, 11-50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2019

Webinar Hosting Made Easy

PROS

The software was easy to learn and the user interface is intuitive. Features were easily accessible and icons were self explanatory to any person who grew up in the age of smart phones and the internet. I was able to launch the webinar without any prior training and hosted my very first webinar ever without a hitch. GoTo Webinar has the ability to keep track of attendees' engagement, record presentations, poll the audience, generate analytics, switch between presenters and speakers/ panelists seamlessly. The platform is also nice because attendees can join the webinar without downloading software, they just simply click on a link that can be emailed through an automated system or a traditional URL. We had attendees on mobile devices, tablets (ipads), etc. so it's a pretty versatile platform.

CONS

Some features can only be unlocked by increasing the membership tier. The basic subscription is already pretty pricey and does not have access to many of the "premium" features such as embedded videos and maximum number of attendees and available registration slots.

Reason for choosing GoTo Webinar

Features available for the cost of membership. My company already had an existing account with GoTo Meeting, so we were able to get a bundle deal with GoTo Meeting and GoTo Webinar.

User Profile

Kate

Verified reviewer

Financial Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Good for hosting webinars and training

It’s among the best webinar and virtual meeting software platforms. I recommend it and will keep using it unless another platform can do the same thing for a lower price.

PROS

GoToWebinar is easy to use from the get-go, the learning curve is very short. It makes setting up a webinar very simple and you can share events in a variety of ways. That makes it easy to get the word out about your events and it integrates nicely with other products, like Pardot and website platforms.

CONS

Sometimes it’s confusing to know what level of service you have, and it’s not always clear if a feature is included in your subscription or not. It would be nice if they took excluded features out (based on your service agreement) or made it clear what’s included in you subscription and what’s not when you’re setting up an event. We also have multiple people using a corporate account and the notifications get out of control sometimes.

Reason for choosing GoTo Webinar

It integrates with our phone system very easily which uses GoToMeeting

Reasons for switching to GoTo Webinar

Needed additional features, like join by computer audio and

User Profile

Ganapathy

Verified reviewer

Paper & Forest Products, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2020

GoToWebinar: User review

I attend/host both professional and personal webinars (e.g. business conferences & family reunions) using this software and I have yet to be disappointed by poor performance.

PROS

This is both a secure & efficient software to reach a vast audience anywhere in the world especially in the COVID-19 times that we currently live in. I love the high quality of both audio & video using this software every time I attend a webinar.

CONS

Some users have mentioned that it works better with some Internet browsers than others but I have at least 3 different browsers on my Windows 10 laptop and they all work just fine with this software. Perhaps it is specific to a Windows 7 or Mac issue?

Reasons for switching to GoTo Webinar

Skype for Business is unpredictable when it comes to quick connectivity while joining a conference. It becomes much slower when the video is initialized.

User Profile

Ashwinkumar

Verified reviewer

Mechanical or Industrial Engineering, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2022

best in class webinar app

fine , fantastic and satisfactory in all sense. I would industry uses to give a try and the audio video options will leave you wanting for more. It has a seamless and friendly functionality to most needs for online webinars

PROS

automated webinar is a great function for people joining across departments ; also on demand webinars is an icing on the cake and are functional features to relay upon. Makes scheduling a primary app to be used for. I would goto this app ever

CONS

it lacks unique contact list, in some cases this is a troublesome job, but otherwise rest for me and a multi-tasker for me is all ok

Reasons for switching to GoTo Webinar

overall features of zoom and management decision based on the various queries and concern raised by teams from time to time

User Profile

Alice

Verified reviewer

Translation and Localization, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Good product for online conferences

I like GoToWebinar for its easiness of deployment and the possibility to connect larger groups of people than other softwares for distant learning. I'd recommend it to anyone needing a reliant application for screen sharing and videoconferencing.

PROS

The software is easy to use and you can immediately use it after launching. It allows a large number of participants to follow the same event and contact the moderator through the chat without interrupting the conference itself. Great customer support.

CONS

Sometimes screensharing is not livestreaming but this can be due to the poor internet connection of the attendees. Also mic features could be improved.

Reasons for switching to GoTo Webinar

Limited number of participants, constant problems with audio and screen sharing

User Profile

Craige Hardel

Verified reviewer

Market Research, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Good flexible solution

does the job for us although the pricing could be a bit more convenient Also it would be nice if we didn't have to download a software for most to jump on our webinars

PROS

Works well and doesn't crash unlike others. They've been around for a while and compared to the others they're quite quality

CONS

Price point. Although we started using it but it would be nice if they offered a cheaper tier We pay for it but they may get competition soon

Reason for choosing GoTo Webinar

Seemed more thorough and complete despite not having the sexiest ui

BHAVIK

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2021

Great Tool to conduct online Webinars

My overall experience with GoToWebinar has been really satisfactory and it has been a good experience. The audio and video quality is good and the provided controls is also very useful. Some issues with mobile apps can be resolved and the overall sign in process can be improved.

PROS

The thing I liked the most about GoToWebinar is the audience monitoring. It helps in strict moderating of webinar audience and provides wide range of services to monitor and moderate audience. Also, the availability on all major platforms is a real plus.

CONS

The thing I like the least about GoToWebinar is the settings panel. Settings panel in GoToWebinar is really complex and sometimes it includes lot of efforts in finding the required settings.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Best Webinar Hosting Tool

I have been using GoToWebinar from the past 2 years and 5 months as the results-driven extraordinary when it seems after the webinar host. We nearly run 5-10 webinars per months both internal and external upon different technologies related, event s related, social awareness related as we can see our business growth with an outstanding performance each quarter with the help of GoToWebinar Tool. We can even schedule a webinar and after hosting it, we can even have a recording of it and can also rerecord if it'ds needed multiple times. GoToWebinar Tool do have an inbuilt dashboard and analytics which we help us in generating reports upon various features like Attendees Count, Registrants, Their sources of joining a webinar and lot more analytics and reports that we can generate with the help of GoToWebinar Tool :)

PROS

The most I like in GoToWebinar Tool is: 1. We can host webinars easily with a single click 2. We can also have automated templates which we can send it to all registrants 3. We can also send reminder emails to all registrants and attendees 4. We can track individual webinar analytics and can generate reports based on that 5. We can also do the practice (Dry run) before going live with the webinar so as to check the webinar goes smoothly 6. We can record the live webinar and can have a copy of it stored in webinar dashboard in this GoToWebinar Tool 7. We can re-record hosted webinar if in case there are any necessary changes that can be implemented

CONS

There are no cons about GoToWebinar Tool at present as I'm totally satisfied with it completely :)

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed November 2018

Webinar - tool which is not user-friendly all the time.

PROS

- We can invite more people to join a live webinar before start the meeting. - It is vet easy to connect to webinar meeting. With a few simple clicks from an email we can connect to meeting without any interference and hurdles in between. - With the good speed of internet connection you can have a video with good call quality and clear vision. - You can record the session too for future use and train more people with the same recording without repeating those things twice. - Good software to conduct remote meetings with geographically distant colleagues. - We can share screen too, so that other people will get more idea about what we want them to understand. - You can transfer the rights of sharing of the screen too. - you can submit the feedback after end of meeting for better improvements.

CONS

- This platform stuck and freeze more often compare to other remote meeting tools. - If you do not have an accurate internet connection, then there is no use of this tool. - The incident had happened to us that we were around 10 people in a meeting and not a single person was able to hear another person’s voice. Even after login and logout several times in tool. At last we had to switch that meets on another tool. - We have to wait outside the main meeting page if the organizer is late.

Bernice

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

GoTo Webinar is my Go To online Webinars

PROS

GoTo Webinar is reliable, cost effective and stable. It’s easy to download, very clear the audio and video is in HD, does not buffer, it’s a great tool for those webinars or trainings with large groups. It’s very handy when it comes to engagements with the attendees as you’re able to conduct polls and get comments during the meetings or training sessions. I like the fact that I’m able to use from any device, eg smartphone, tablet, laptop etc. you do not need to download the tool for participants but instead you can use the web version, how cool! GoTo Webinar is very secure and does not display personal information- data protection is top notch. Recording feature is my favorite, this helps me keep records. Mute on entry option helps bring orderliness to the meetings.

CONS

GoTo Webinar is the best thing that has happened to me. I can’t imagine my life without this tool now. Simply the BEST

User Profile

Mathew

Verified reviewer

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

An Online Webinar Solution, Let’s Go To Webinar

PROS

Being an area manager for Africa, I have a huge task of making sure my team members all over Africa get training and hold meetings oftenly, truth be told I can not make it in person all over Africa but with GoTo Webinar, am Virtually present the whole of africa, and the best thing I can be present at the same time, I will just set up a webinar or a conference and am good to go. Screensharing option is very cool for trainers to share presentations for a catchy session. Video and audio quality is in HD, very nice and clear. Session recording is another feature I like, for future refrence and to share with those who missed the meeting or conference. Participants can ask questions on chats, this brings the sense of orderliness, where we avoid noisy meetings where everyone is talking at the same time. I can customize meeting invites with GoTo Webinar. Scheduling a meeting takes seconds, very fast and easy

CONS

I can go on and on for all the things I love about GoTo Webinar, I have not had any single dislike for all the years I have been a user

User Profile

Jane

Verified reviewer

Automotive, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Better audience engagement in virtual webinars with GoTo Webinar.

We do alot of training work and since we have multiple branches across the country, GoTo Webinar allows us to do these trainings virtually. Its excellent engagement functions allows us to experience the same effectiveness as we would if we are doing the training physically.

PROS

GoTo Webinar interface is intuitive and easy to learn and understand for anyone. In fact, we were able to setup our first webinar without needing any IT assistance. It is super secure and has always safeguarded all our data and those of our audiences from any form of security breaches. It offers large virtual rooms which allows us to host larger number of audiences during our training sessions. We have never had a boring webinar with GoTo Webinar thanks to the audience engagement functions that allows us to engage freely with them.

CONS

I have never experienced any dull experience with GoTo Webinar for all the times that i have used it.

User Profile

Mitesh

Verified reviewer

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

GoTo Webinar is a real go-to tool for virtual conferencing and webinars.

We use GoTo Webinar in our organization as platform for hosting online events including virtual conferences and webinars. It provides with a safe platform for us to communicate with our customers and clients either as individuals or as a group in webinars and online events.

PROS

GoTo Webinar allows one to host virtual events of any size meaning its a convenient virtual conferencing tool for any organization despite their size. It provides enterprise-grade security to all your information and data ensuring that no unauthorized person can have access to your account or any data. It is a simple tool which has its architecture designed with an approach to make it easy to use for users by using a very user-friendly user interface. It provides excellent features like raising hand which allows attendees to ask questions or give opinions. It allows more than one presenter at a time which means that multiple presenters can host an event at an instance which is amazing.

CONS

With no doubt, i have nothing that i like least about GoTo Webinar. It is a very useful and productive tool.

User Profile

Shannel

Verified reviewer

Think Tanks, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Reaching out the public easily through online events with GoTo Webinar.

GoTo Webinar gives us a super excellent engagement and interaction platform capable to host large number of audience and we always benefit by reaching out to many people when running public awareness campaigns aimed at addressing issues with climatic changes and how to change the narrative of environment pollution at a personal level.

PROS

We use GoTo Webinar during our public awareness campaigns to host events online and we are loving the services we are getting from it. Mostly, it provides a good interaction and engagement space making it possible to have effectively interactive events with the public. We are able to host large numbered events allowing us to reach out to a large number of people. The video and audio quality are the best we have seen so far.

CONS

We always get what we need with GoTo Webinar and we have never struggled to facilitate our online events.

User Profile

Rosemary

Verified reviewer

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

GoTo Webinar, most convenient webinar platform for virtual conferencing and online events

GoTo Webinar helps us alot when it comes to online events and other virtual conferences. It is a secure and very easy to use platform which allows us to deliver the best webinars and virtual conferences and events to both our clients and investors.

PROS

I like the quality of audio and video in GoTo Webinar. The audio is super clear and gives HD video quality to ensure everything is clearly understood during conferences. It supports multiple presenters at the same time which is very important during online events. It is super easy to join the webinar, just by adding the ID shared by the organizer and you are good to go. It has an option to create interactive polls which helps interact with participants to know their opinions. The ability to pre-record webinars before actually sharing them is amazing as it helps makes sure you only share the very best and perfect content.

CONS

GoTo Webinar is a simple to use webinar platform which has all its functions well organized and designed with ease of usability approach.

User Profile

Robinson

Verified reviewer

Gambling & Casinos, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Delivering engaging online webinars with GoTo Webinar.

We have seen our online events head toward the right direction since we started using GoTo Webinar. It allows us to facilitate our marketing campaigns through larger numbered virtual events and this way, we are able to reach larger number of potential leads.

PROS

Setting up virtual events with GoTo Webinar has become unchallenging for us now that we have GoTo Webinar. The most useful part of having GoTo Webinar is that we can have huge numbered events to run our marketing campaigns through webinars. The video and audio quality is top-notch. It has outstanding interaction tools like screen sharing, live chatting and more which makes it easy to engage with the audience in order to have very lively events.

CONS

GoTo Webinar has been working really well for us and we have never faced challenges while using it.

User Profile

dishant

Verified reviewer

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2019

Organising many webinars successfully

I use this software to do a weekly webinar with our clients. Through this software, we can interact with a lot of people at the same time. They can ask us questions, and we can easily communicate with them and solve their queries. We are also using it to connect with our remote employees.

PROS

GoToWebinar is a fantastic tool to host online webinars. It is pretty straightforward to get started. You can sign up in the software very quickly and begin organising great webinars. The best feature which I liked the most about GoToWebinar is that we can send live questionnaire about the concept or theme of the webinar or we can directly talk to them about any issue faced during that time. In this manner, we get complete control over the webinar. There are cases when someone is not able to attend a webinar due to some reason. In GoToWebinar, we can have a recorded copy of the webinar directly stored in our dashboard and then, we can also share the link with the participants of the webinar who were not present at the time it was being broadcasted. They can watch them through that link. It automatically sends the webinar reminder to all the attendees just a few minutes before the webinar starts.

CONS

One thing which I would like to mention is to keep the chats scrolling automatically just like in the case of YouTube. Sometimes, when I am taking coding cases, I would like to see the code on the webinar attendee's screen to correct or debug the code. So, I would love to see a video conferencing type feature to be added.

Anonymous

51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2018

GoToWebinar- great if you have a large group attending your presentation

GoToWebinar helped us edit the content of our presentations, pertaining to the feedback we gained from our attendees. It was fairly easy to use and our clients were all familiar with the software so we never had issues with them not knowing what to do when logging in.

PROS

What I liked most about GoToWebinar's software is that when we were putting together a presentation, it allowed us to invite hundreds of people. We were presenting to various sister hotels and knew we would have a large group that would exceed that of GoToMeeting's capacity, and I believe GoToWebinar had a limit of 1000 attendees at the time, which was more than we needed, but great to know we had the flexibility to invite more. It was also super helpful that attendees had to register to attend, allowing us to see exactly how many people were actually opening their invitations and interested in attending. Once we saw a general estimate of how many people would attend, we could tailor our presentation to make it more generic vs specific in order to address a larger group. The reporting functionality is by far the best feature for us as a sales team. We could see who came, who did the polls, how interested the attendees were, and poll results. It was eye opening for us to see that although we had a large turnout, the interest wasn't as great as we had expected. From that experience, we were able to analyze and re-evaluate the content of our next presentation based off of feedback we received.

CONS

I was a sales manager using the software so this didn't apply to me, but I do know that the GM did not like how expensive it was. He would often complain about the cost, but it wasn't enough for us to get rid of the software because we valued the information we gathered while using it.

User Profile

Silas

Verified reviewer

Higher Education, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed November 2022

GoTo Webinar is Reliable, Fast and User Friendly

PROS

We use it for online training in our college especially when sharing screens and presenting visual information. Video quality is excellent and audio is audible and very clear, no buffing and lagging. Recording meetings is an excellent feature for keeping records. GoTo Webinar integrates well with other systems. Its user friendly and all can access with no hitches. Customer service is very prompt at responding to queries and offering assistance. It can hold many occupants for an online meeting. Love the reporting feature available almost immediately after the post webinar. I have never experienced unstable connection that means its very efficient for meetings, even with poor connectivity it delivers.

CONS

I love GoTo Webinar, I have been using it close to 4 years and I have no regrets

Katie

Food & Beverages, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

GoTo Webinar is Helpful

GoToMeeting is a great platform for businesses who like to keep their employees and the public informed through meetings.

PROS

Easy to use platform. I've been able to organize conferences and meetings utilizing their comprehensive platform. One feature that's particularly beneficial is the recording feature. Since I'm able to record every meeting and webinar, I don't have to take notes.

CONS

It'd be cool if I could pre record webinars so people can watch and interact on their own time.

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