Whova
About Whova
Awards and Recognition
Most Helpful Reviews for Whova
1 - 5 of 1,970 Reviews
Natalie
E-Learning, 11 - 50 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed December 2021
Great virtual conference tool!
Kellie
Verified reviewer
Non-Profit Organization Management, 1 employee
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Whova for a Virtual Event Win!
With six weeks to go for a virtual 4-day conference, Whova met all the requirements we were looking for in a virtual conference experience for both the organization and the attendees. The price point was ideal for a small organization, and their a la cart pricing helps keep within any budget. It was a very successful event for the organization and discussion is to have some virtual option moving forward, even if we still hold an in-person event.
PROSA Small non-profit I work with moved their in-person event to virtual event for 2020. With 6 weeks until the event start in September, a decision was made to move it to a more robust option allowing for sponsor interaction. Whova came through for us in many ways - financially, user-friendly for both back end and attendee end, integration with already existing registration platform - RegFox, Zoom interface, meeting rooms, session surveys and robust reporting. Any issues we had and sent support emails were addressed in a timely manner. They offer several help documents and videos to walk you through various set-up and troubleshooting.
CONSBe aware that Whova has their own drip-campaign of emails they send to those attending your event. We were not aware of these prior to them sending, and it cause a bit of confusion and frustration on our end. We are not able to see in advance nor edit those emails, which also contained information not pertinent to our virtual event. We did address this with our sales person in our post-event meeting, and this is an issue they are aware of and addressing.
Reason for choosing Whova
We looked at private video production companies to oversee the event with price tags of $15k - $70k. We are very pleased with the results we had with Whova and hiring out a consultant via Upwork who did our speakers, session recording and day-of virtual event coordination.
Bonnie
Photography, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed January 2024
No title at this time
love the info at my fingertips to see classes and schedule
PROSease of information directly from my phone
CONScouldn't get the scan QR code to work like it did last year when trying to connect and share with other attendees
Hardeep
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed October 2022
Upgrade Options and Double Dipping Billing - Poor Customer Service
We hosted an event in August 2022. It was a successful event but unfortunately our experience with WHOVA was very disappointing. We procured the software and opted for 10 sponsor package. Then we upgraded to a 20 sponsor package and paid the difference in pricing. Fortunately, we went over 20 sponsors and then called WHOVA to upgrade us to the unlimited package. To our surprise, they would not allow us to upgrade to an unlimited option. They wanted to keep the fee for the 20 sponsors and then we had to pay close to another $2k for the unlimited package. We protested this with them since this is double dipping. We had about 5 more sponsors over the 20 we had paid for. We are therefore very disappointed with their approach. We sent numerous emails to our sales person as well as the supervisors in charge as well as their general email ID. Not one email or phone call was received back from them to even have a discussion so that we could bring closure to this.We are a small not for profit run by professionals and 100% voluntary. It is for this reason, we thought to share our concern and experience so that anyone else who may be looking for event management apps is aware upfront. We are happy to share our experience with anyone who may like to know more at [SENSITIVE CONTENT]
PROSThe software overall has the functionality needed for a small to mid sized event. However, the user interface is not very inviting to the end user
CONSEverything is being sold as add-ons. An event management software should have all of the basic functionality packaged in. The add-on features add to the total cost and the pricing overall does not become very transparent to the end user.
Reason for choosing Whova
This was our first time and it had the features we looked for and the pricing. However, in the grand scheme of things we ended up paying a lot more since we had to pay twice per WHOVA's billing terms. Anyone looking to get WHOVA should make sure you understand their terms and make sure you do not get charged in the manner we were.
Vivian
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Networking fun
I have used WHOVA for the last 2 years at the Elevate Derm conference. It is always one of my most favorite things to do is get on the WHOVA app and see where all the attendees are from. I have met some really great people via WHOVA app. Conferences are usually very large and sometimes it is hard to connect. WHOVA makes it so easy.
PROSKeeps everyone up to date on what is going on through out the conference. Allows us to be engaged with one another. Great to have important information all at our finger tips.
CONSSometimes when we are in WHOVA point wars, it can get a little over whelming with notifications, however the point wars sure was fun throughout the conference.