Enrollsy

RATING:

4.96

(27)

About Enrollsy

Enrollsy is an online enrollment software designed to help daycares, preschools, charter schools, art centers and insurance companies manage program enrollment, back-office operations and billing. Key features include attendance tracking, registration management, daily reports, communications management, parent portal, data security, meal tracking, milestone tracking, payment processing and a membership database. Teams using Enrollsy can accept online payment through PayPal, ApplePay, Venmo or other electronic means and receive check and cash payments via the deposits functionality. All accounting information is recorded by the system, which allows users to display the entire paper trail related to payments, transactions, returned check fees and bank deposits. Addi...

Enrollsy Pricing

*All plans come with all features! Starter: $80/month billed monthly or $72/month billed annually Pro: $150/month billed monthly or $135/month billed annually Enterprise: Contact Enrollsy for pricing information.

Starting price: 

$80.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Enrollsy programs
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Enrollsy Reviews

Overall Rating

4.96

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 27 reviews

User Profile

Joshua

Verified reviewer

Company size: 2-10 employees

Industry: Professional Training & Coaching

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2020

Clean, Convenient, and Customizable!

Pros

Enrollsy is clean and simple while still providing you all the features you'd need for enrollment. I love that we can handle everything from the student applications to payments through Enrollsy. It's so much better than trying to organize the information and payments yourself in spreadsheets! The customer support at Enrollsy has also been super helpful in allowing us customize our application and student portal to meet our specific needs since we are not a traditional school.

Cons

I've only noticed small things that have been inconvenient while I was learning the software. I think it's just getting past the learning curve associated with any software.

Response from Enrollsy

Hey Josh, thank you for your kind words. We are happy Enrollsy is making your day-to-day easier. If there is anything specific we can do to improve the ease of use, please let us know. We are constantly trying to improve that and other aspects of the platform. Keep rockin' and enrollin'! The Enrollsy Team

Replied January 2020

Letha

Company size: 2-10 employees

Industry: Music

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2022

Enrollsy has saved my sanity!

Training and implementation was smooth and understandable. The tutorials are straight forward and helpful. When I am stuck or forgot how to do something, answers are at my fingertips!!!

Pros

This software is current and up to date with todays tech. The ease of use and set up for the back office part has decreased the amount of time I have to work on enrollment/class schedules. This has released me to do more of what I love...lesson planning and teaching music!

Cons

I haven't run into any feature that is missing or that is annoying. So far, I love every aspect.

Reasons for choosing Enrollsy

Love [SENSITIVE CONTENT] But truly love how the program works. It is exactly what we needed.

Reasons for switching to Enrollsy

FACTS was cumbersome to use. All of their parts are connected, so it was difficult to just use one aspect of their program. Lots of glitches. Customer support was very kind, but it would be a day or more before I would even receive and email acknowledging my request for assistance. When I am working with clients money, they are not patient and I need to make corrections etc. ASAP! FACTS did not allow for that kind of timely assistance and their tutorials are not as easy to follow. Most of the time, I would spend 15-20 minutes looking for the help that I needed and then still had to adapt the information to the specific issue I was trying to solve.

Response from Enrollsy

Hey Letha, thank you for your kind words. We're still improving the platform but it's great to see you've had such a great experience so far. We love working with you, so keep the feedback coming.

Replied June 2022

Matt

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

November 2020

Common Ground on the Hill

Pros

We are a small nonprofit business that has a complex set of needs. Our expectations regarding the systems ability to meet our needs were high. Yet Enrollsy exceeded our expectations. How did they do this? Quite simply they listened to what we needed. They researched what we do so they could better assist us during implementation. The implementation process was managed well and the system had all of the working features we desired. We were able to easily use the system to manage all facets of our participant registration and integrate them with our existing applications and business processes.

Cons

This review is during our first year with Enrollsy. We expressed the desire to have more robust reporting features and based upon our experiences so far, we have confidence that they will be able to add this to our next programming season.

Reasons for choosing Enrollsy

Initial meetings with alternative vendors made it clear that Enrollsy stood apart with the potential to meet all of our needs.

Reasons for switching to Enrollsy

When we discussed our needs and system errors with tech support from our prior company. The only way to get support was after a 24 hour minimum waiting period, an email from their tech support would show up, and we would attempt to solve problems usually via email. Some problems were not ultimately solved, leaving their tech support personnel to admit that our needs were perhaps too complex for their abilities. By the way, we have not waited long to resolve issues with Enrollsy. Problems have been reported and solved in hours not days.

Response from Enrollsy

Hey Matt, thank you so much for your kind words. We truly enjoy working with Common Ground on the Hill. You and your team deserve as nice of a review as you gave us. You make it easy for us to help you and that makes all the difference! Thanks again! The Enrollsy Team

Replied November 2020

Casey

Company size: 2-10 employees

Industry: Primary/Secondary Education

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2023

Our team is loving Enrollsy!

Pros

Our registration team is so happy we switched to Enrollsy after using Eventbrite for years. Not only is Enrollsy less expensive, it has the same capabilities, and it's much more customizable. Working with their team to get our camp registration set up was very smooth; they were helpful and quick to answer any questions. We passed along some feedback from our customers to the Enrollsy team about ease of use, and they were eager to make the changes suggested.

Cons

The implementation process could be more intuitive, though we were able to use the articles in the support center and ask questions directly to find our way -- once we had the lay of the land, it was easy enough.

Ilya

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

October 2022

Wonderful comprehensive registration system!

Enrollsy has greatly increased the efficiency of our registration system. We love using it both as an online registration system and for instructors to be able to check students in and out and have all of the contact, medical, etc. information at their finger tips. The customer service is INCREDIBLE, highly responsive and collaborative and they are constantly working to improve the product and add/refine features.

Pros

We love the Enrollsy customer service and how responsive the whole team is and the online registration has really made the process a lot easier to share information with staff, communicate with parents, and keep track of different programs. Built-in payment plans and automatic charging, communications systems like texting and direct email have been great additions for us! We love using this both as an online registration system and for instructors to be able to check students in and out and have all of the contact, medical, etc. information at their finger tips.

Cons

It definitely takes awhile to learn the backend of the system in order to set up the registrations. The system is very robust so it takes a dedicated person/team to figure it out. There are some clunky software elements and load times were sometimes long.

Reasons for switching to Enrollsy

More automated, integrated system. Ease of communication, reporting, tracking, etc.

Response from Enrollsy

Hey Ilya, thank you for taking the time to write a review. We are definitely working hard to de-clunkify and speed up certain aspects of the app. In the meantime, we hope to be able to offset some of these things with service and value. Again, we appreciate your perspective.

Replied October 2022

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