It is the best software in this category, since it allows us to monitor our network with a lot of intuition, remote monitoring is also very good, we improve data collection and analysis, it automatically detects any problem that occurs throughout our IT infrastructure.

I like that it is a very customizable system, we monitor our entire IT environment, we better understand what is happening in our network and we guarantee our optimization better, the notifications are fast, it is a very professional system that ensures that our network works perfectly.

With no issues that make us change our minds, we get through the learning curve quickly, they are features that are powerful in optimizing our IT infrastructure.

NetCrunch monitors our entire environment and lets us know what needs attention. We trust the software completely.

NetCrunch can monitor your entire IT environment, be it Windows, Linux, networking gear or something else. It comes with an enormous amount of monitoring packs, that are either detected automatically or that you can add manually to the nodes you monitor. These packs come with default triggers, based on the vendor documentation or best practices. This makes it very easy to get your monitoring and alerting up and running in a very short time. Our license is based on the number of nodes, regardless of what you monitor on those nodes. That gives an advantage compared to the competition, although I have heard that the licensing might change in the future. We had a number of small issues or monitoring questions. Support responds in the same day and is very professional and skilled. NetCrunch can integrate with a number of other systems out of the box. It can also connect to IFTTT so we deliver alerts to a Telegram channel, no need for SMS. The interface is easy to understand and customize.

There are not much things that I don't like, to be honest. Maybe the fact that there is a web interface, but for some more advanced changes you need the dedicated Windows client. But that is not an enormous drawback, because this client also notifies you of any alerts that are occurring.

NetCrunch is very easy to setup Easy for me to manage 1000 computers, 100 servers and 100 switches in a single view of dashboard NetCrunch is pretty lightweight in comparison to other solutions out there on the market

If your infrastructure is small it’s easy. As soon you have several locations you have a problem Support systems is restricted to special hours when you want to speak to the team Costing is not publicly listed, you have to request the team depending on your requirements

It has helped us keep our entire IT environment in good condition, offers complete monitoring of our company's hardware and software, our servers are secure, alerts are fast, with NetCrunh we have great data analysis, prevention has been improved of incidents because problems are detected early, it adapts very well with Windows, it is a software that requires personnel with good knowledge to be able to take advantage of all the security capabilities of NetCrunch.

It is a very proactive software to keep all our devices that are connected to our network in complete safety, our servers are secure, it is VLAN compatible, traffic monitoring is excellent, analytics are accurate, alert grouping is good, we have great performance of our network due to the advantages of NetCrunch, problem diagnosis is very good to improve the efficiency of our IT environment.

The support service is slow, it is a really inconsistent service, it needs a lot of improvements in the technical support service to be able to be a software with great acceptance of new clients.

Even with this excellent tool your own resources and time spent working with NetCrunch determine the level of your success. I have been using NetCrunch since around year 2000 in all companies I have worked - found it searching the Internet for monitoring tool and we've been together since :) Imagination and technical knowledge set the limits what you can do with it. With the latest major addition GrafCrunch visualization you can also get step closer to your business people and offer top level dashboards or perhaps in industrial sector make visual monitors of your factory automation. Anything is possible!

It does not much limit what you can do - your skills set the boundaries. Its development stays in speed with what you expect of such tools. Cost effective - I am using the Premium version

Perhaps some improvement on the NetCrunch server side needed - to get its own management module for that purpose