All Zvolv Reviews
1-24 of 24 Reviews
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Tanmay
Verified reviewer
Marketing and Advertising, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Work is more organised now!
Love the design, price point & automation bots. Simplicity makes it stand out. It has been a smooth ride with this tool. Our operations are more efficient & process is more robust.
PROSIt’s an easy to use tool. I took 2 days to learn Thanks to demo team. It helps us streamline processes in Marketing. From Asset delivery to final client approval, all is done through the software. It integrates well other suites & works flawlessly. Workflow designing is highly intuitive.
CONSCompany can make video tutorials which would make easier to understand features. Software usually comes up with updates which is good but can be confusing at times.
Vendor Response
Thank you for your feedback, Tanmay. While we are working on a product demo to onboard new users, please feel free to consult our knowledge base for help on using the Zvolv platform here - https://app.zvolv.com/help
Replied February 2021
Anshul
Telecommunications, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Highly versatile intelligent process automation software!
great to manage complex business processes of HR, Finance and Vendor management
PROSZvolv has the ability to solve complex business process, organization critical processes as well, we are using in HR, Finance and vendor management, we have automated redundant processes like employee onboarding, invoice clearance
CONSplatform do not have user manual and chat software is missing on platform
Reasons for switching to Zvolv
Cost effective and ease of use
Scott
Hospital & Health Care, 51-200 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2020
Zvolv
Ease of use. Interactive features. Functionality and capability to integrate with other products.
CONSBugs, glitches (no more than is typical)
Vendor Response
Thank you for your feedback, Scott. We strive to enhance our platform on an ongoing basis and your feedback helps.
Replied December 2020
Ritu
Internet, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Process Automation in days
1. On ground partner feedback system with geo fencing and OTP 2. maintenance Ticketing system with real time notification task assignment to relevant stakeholders
PROS1. Customized Templates and Reports 2. Flexibility of back-end
CONS1. UI can be improved for Dashboards and Apps 2. Dashboards configuration can be more agile
Vendor Response
Thank you for the feedback, Ritu. Glad to hear that you've benefitted from the customization and flexibility that Zvolv has to offer. The team is working on improving the Dashboard configuration and the UI, so you should see some significant enhancements in the apps that you use, soon.
Replied December 2020
Akilan
Retail, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2020
Business Process Tool
Value for money. Th entire team is experienced and they understand business and work with us to design, develop and deploy at a fast pace.
PROSEasy to build, deploy and scale Highly competetive team and are very supportive. Easy to deploy changes Very competetive in price Easy to build and deploy bots
CONSEase of use. the tool has some constraints. for example, one touch is always required to move to next step. Visually, the tool is not appealing Consumers feel selecting an option or typing from drops downs time consuming (compared to other apps)..especially when list is large automated bots takes time based on size of backend data, number of tables...should enhance speed
Reason for choosing Zvolv
Competetive pricing Easy to deploy
Vendor Response
Thank you for your feedback, Akilan. We have made a note of your valuable inputs and continue working on enhancing the Zvolv platform for efficiency and speed.
Replied December 2020
Shivam
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2021
Perfect BPM tool
totally satisfied
PROSThe best alternative for Atlassian and other expensive process tools in the market. A decent and cost effective bpm tool used so far. Customized templates and reports and on ground feedback system with geo fencing otp authentication are some of the fantastic features. Could be a game changer in the industry.
CONSLittle bit UI improvements could be done.
Reason for choosing Zvolv
Because of its pricing
Vendor Response
Thank you for your feedback, Shivam. Our team works round the clock on continuous improvement of the platform and reviews such as yours help quite a bit.
Replied February 2021
Thulasi
Verified reviewer
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
No-code workflow engine with speed and agility
As a business owner, we want to spend as much time as possible looking after customers, shipping items, and watching our profits go up; we don’t want to spend precious hours trying to do complex coding. With Zvolv, we could role out much faster to market our auction based Grocery App for local stores and customers.
PROSSimple and robust engine. It’s best suited for establishing business and finding our feet before scaling up.
CONSThough it has an impressive range of tools to support our online market’s growth, we feel the interface features can be improved further more.
Vendor Response
Thank you for the glowing feedback, Thulasi. We continue enhancing Zvolv's feature set on an ongoing basis and really appreciate your inputs.
Replied December 2020
Anand
Retail, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Good Software
It is good, Good staff, Cooperative and very helpfull.
PROSIt is easy to use, User friendly and easy to customize.
CONSIt takes a while to get the required customization.
Reason for choosing Zvolv
It was easy to understand and we had hoped to have a good transition.
Vendor Response
Thank you for your feedback, Anand. We are working on reducing the time taken for customization. Appreciate your positive feedback regarding the Zvolv platform and team!
Replied December 2020
Melissa
Hospital & Health Care, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Impressive Technology Platform
We have multiple applications we have used (reporting, appointment, triage). All of these are built on the Zvolv technology platform. We are beyond satisfied and would highly recommend Zvolv as a strong technology partner.
PROSEffective and end user friendly/reliable. Time to design and implement was exceptional. Responsive development team.
CONSNone at this time. We are satisfied with the products.
Reason for choosing Zvolv
Reliability and cost effective. Time to build and launch was strong. Deadlines adhered to and team worked closely with our organization for final product lines that we could be proud of and remain on the cutting edge of technology.
Vendor Response
Thank you Melissa. We hope we continue to delight you as your technology partner.
Replied December 2020
Surbhi
Verified reviewer
Information Technology and Services, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Zvolv is fast and efficient
Zvolv makes it super easy to track and delegate tasks, this gives us an efficient platform for our teams to talk. The platform is well integrated with cloud apps like excel, CRM – with latest updates, it has become flawless. We also calendar and reminders to keep SLA in place. We have experienced remarkable jump in efficiency & productivity.
PROSThis tool is fast & doesn’t lag like while I am on VM. This tool offers customization features, that we are able to use without having to code much. Initially, we thought that we would require dedicated admin to manage software. However, that is not the case. I myself have designed couple of workflows with utmost ease without having to involve IT team. Intelligent bots help us automate tasks that are redundant in nature – Approval process is mainly automated in our organization.
CONSTechnical support team should be available on calls as well. Having to raise ticket is a time-consuming activity. Though they respond quickly however, I’d appreciate a quick call to resolve issues.
Vendor Response
Thank you for your review, Surbhi. Phone support is available for our customers, while we provide email-based support to our free users as of now
Replied February 2021
Ebony
Hospital & Health Care, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Awesome Job
The solutions built on Zvolv have been very flexible, customized to our specific needs, and yet ready very fast. We have enjoyed working with the team - and look forward to build many more applications on the platform."
CONSI have no cons about this software, it have been working great this far
Vendor Response
Thank you Ebony, for your wonderful feedback. Speed and customization are aspects we really pride ourselves on. Glad your experience has been positive.
Replied December 2020
Naved
Philanthropy, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Review for Zvolv solution
Initially it took time for the team to understand the process, but once the business analytic team understood the whole process it was smooth ride.
PROSEasy to customize according to our process , which was completely different from the corporate processes.
CONSNothing as such, it was simple and easy.
Vendor Response
Thank you for the wonderful feedback, Naved. We're extremely glad you're delighted with the Zvolv experience.
Replied December 2020
Ashish
Information Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Fantastic
The Security feature of the software which encrypts your information is fantastic
CONSThere are no such cons about the software.
Vendor Response
Thanks Ashish for your valuable feedback.
Replied July 2019
Ravi
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
A Great Product Overall.
Advantage : it makes super easy for tracking tasks, this gives us an efficient platform for our teams to talk. Integration with the collaborators and cloud services give a good lead across other products. As majority of people work on VM, it handles that very well. And gives us a smooth experience.
CONSJust like any other software, it also requires tech support to be improved. However, you get a quick response from support team once you raise the ticket for the same !
Vendor Response
Thank you for your feedback, Ravi. We continually work on improving our platform and services, and your inputs go a long way
Replied February 2021
Pramod
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Excellent Support
Great overall experience, strongly recommend
PROSGreat product with excellent customer support
CONSUser experience - Design could be better
Vendor Response
Thank you for the glowing review, Pramod. Positive feedback serves to inspire the entire team.
Replied December 2020
Michelle
Medical Practice, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
St.Pauls Review
Very good
PROSThe software is easy to use. Little to no training needed.
CONSI wish things could be combined into 1 sheet
Vendor Response
Thank you Michelle. We're always enhancing the feature set inherent to Zvolv and continue exploring how we can serve our customers better. Thank you for your feedback that helps us in this endeavor.
Replied December 2020
Sujatha
Environmental Services, 51-200 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
The product solved the problem of work flow and helped create a workbook for the process.
The involvement of the team and the customization were particularly impressive.
CONSNothing in particular that I can think of right now.
Vendor Response
Thank you for the feedback, Sujatha. Glad you were impressed by the team involvement & customization.
Replied December 2020
Vivekanad
Information Technology and Services, 11-50 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
Zvolv has helped us streamline the workflow and it feels really seamless.
Pleasant. It gets job done.
PROSThe bots are really useful feature. Especially if you make a generic one which can be put in multiple other places.
CONSI feel that it could be made a bit more easier to user.
Vendor Response
Thank you for your feedback, Vivek. Glad we could help you streamline your business workflow.
Replied December 2020
Tarun
Verified reviewer
Financial Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Quick and truly intelligent BPM!
Helps with streamlining all the work in our organisation for cost on that we did not previously have at our disposal.
PROSI love the ease of use with Zvolv. It lays out our inventory in an organised manner for tracking from company to rep. I am able to search off keywords with accuracy in it. It alerts me in my email that i have work to do in the zapp. It is just a wonderful and great product to use.
CONSCan be overwhelming for new users - Takes time to discover features.
Vendor Response
Dear Tarun, thank you for your review. Glad you liked our platform. I hope you had a chance to go through our knowledge base on https://app.zvolv.com/help
Replied February 2021
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Perfect to build POC
Loved the ease of it's workflow management and how it helped us quickly build POC
CONSHonestly, not much that I can think of as of now
Forum
Computer & Network Security, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2019
Zvolv is a comprehensive platform to create forms and manage data collection tasks
It is very intuitive and requires very little set-up with no coding required. You can create workflows with tasks which are linked to forms for data collection.
CONSIt would be nice if the front-end interface could be more highly customized.
Vendor Response
Thank you for the wonderful feedback. The Zvolv team continually strives to enhance the functionality and look & feel of the platform, including the front-end interface.
Replied December 2020
Afshin
Verified reviewer
Retail, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
ZVOLV Review
Zvolv has helped increase the productivity and helped imcrease the interactiveness among the employees
PROSUser fruendly. Helps design workflows.. No need of knowimg codimg to do the same
CONSMore training documents maybe useful. Videos on how to create processes also will be helpful
Vendor Response
Thank you, Afshin for your valuable inputs. We will surely work on the provided feedback.
Replied July 2019
Anonymous
51-200 employees
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2020
Simplicity of use
Better cohesive approach towards target customer.
PROSI like that end to end control system And you make simple way to make franchise of any particular business
CONSYou should market it to known companies first.. Rest of small scales will follow organically
Vendor Response
Thank you for your feedback. We appreciate your input.
Replied December 2020
Pooja
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Very happy with services
Less time consuming, easy to understand and effective
PROSEasy to use and understand , easy to excess , time saving
CONSnothing specific it very good i don't have any problem
Vendor Response
Thank you Pooja for your valuable inputs.
Replied July 2019