Award Force vs Blackbaud Financial Edge NXT

RATING:

4.8

(179)

Award Force has 179 reviews and a rating of 4.8 / 5 stars vs Blackbaud Financial Edge NXT which has 166 reviews and a rating of 4.23 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (179)
4.2 (166)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 5, 2024
March 12, 2024
Pros/Cons
  • Pros

  • They were timely in returning my calls and emails, and were extremely helpful in helping me customise the product for my organisational needs.
  • It was friendly, fast and effective. They considered my needs completely.
  • Cons

  • From time to time we do pick up on small errors or system glitches that interfere with live judging sessions - this tends to be related to 'system maintenance.
  • I hate that you can't search an entry by the user's name.
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  • Pros

  • The software is user friendly and super robust allowing non-profits ways to streamline accounting and keep the data integrity.
  • Interfaces with our Fund Raising software (Raiser's Edge, I am equally thrilled with that too, and mostly for the same reasons cited herein).
  • Cons

  • Once blackbaud lures you in you are trapped, then they raise the prices , sometimes by three times the original amount, and your company suffers.
  • Unless you have a tech department willing to invest time into the api it is hard to do your own in depth analytics out of the box or connect the software to other systems.
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Pricing Range
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FrontRunners

2020

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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos