Blackbaud Financial Edge NXT vs Bloomerang

RATING:

4.2

(166)

Blackbaud Financial Edge NXT has 166 reviews and a rating of 4.23 / 5 stars vs Bloomerang which has 1278 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (166)
4.7 (1278)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 12, 2024
March 26, 2024
Pros/Cons
  • Pros

  • The software is user friendly and super robust allowing non-profits ways to streamline accounting and keep the data integrity.
  • Interfaces with our Fund Raising software (Raiser's Edge, I am equally thrilled with that too, and mostly for the same reasons cited herein).
  • Cons

  • Once blackbaud lures you in you are trapped, then they raise the prices , sometimes by three times the original amount, and your company suffers.
  • Unless you have a tech department willing to invest time into the api it is hard to do your own in depth analytics out of the box or connect the software to other systems.
Read all user reviews
  • Pros

  • I haven't ever used a program that has this feature. They genuinely care about their users and consistantly reach out to ensure they are still pleased with the program and the service received.
  • It's easy to use, mostly intuitive, you don't have to be techy to be successful at using it, and their customer support is world-class. The more we use Bloomerang, the more we love it.
  • Cons

  • The inability to correct bad emails without getting an override from customer service.
  • We are still having one problem with our conversion.
Read all user reviews
Pricing Range
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8 Recommendations
69 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos