I haven't ever used a program that has this feature. They genuinely care about their users and consistantly reach out to ensure they are still pleased with the program and the service received.

It's easy to use, mostly intuitive, you don't have to be techy to be successful at using it, and their customer support is world-class. The more we use Bloomerang, the more we love it.

I have had really good luck with support. The chat feature is very useful and the support team knows their product.

Overall, Bloomerang is a good product. It is user friendly and you can customize the features oto work best with your organization.

The inability to correct bad emails without getting an override from customer service.

There team has been great to respond to requests and they offer some excellent webinars and education for fundraisers.

The customer service is great as well. They are very responsive and always ensure that you get an answer and not only that but make sure you understand how they arrived there.

It is very user friendly and easy to figure out how to use. The customer service is great and I have always had all of my questions answered.

In a small organization, where one or two people are using Bloomerang, it's the perfect fit. Customer service and new integrations are also superb.

We find data entry of donations to be easy and effective. The ability to run reports on so many various features is wonderful.

We are still having one problem with our conversion.

The live chat support feature is great. There hasn't been a question I've had that they haven't been able to help me with and show me direct articles/videos to further help with the issue.

The Bloomerang team took care of it all, which was great. Then, their customer support team provided terrific assistance during our implementation learning curve.

Our current biggest annoyance is that it's hard to filter out mass emails when looking at a donor timeline. We have a workaround for that, so it's not been a major challenge to date.

It’s great that I can have a dedicated place to have all of my donations filtered and saved.

With our other software, I dreaded having to login each day because it was just a clunky system, but not with Bloomerang.

We love this system mainly because of its simplicity, ease of use, and user friendly.

I am frustrated that Bloomerang labels so many valid constituent emails as bad.

The ease of use, the great customer service and overall it is a great software.

The reporting and tracking features make forecasting and budgeting process so much easier. I also love the extras like generosity level and True Givers.

I am very happy with Bloomerang as our donor management platform, and I have recommended it to other colleges.

It's not perfect, but it's improving all the time and is so much better than the other many options we tried.

I love the ease of this program, how to navigate through the different fields. The customer service help is above average.

There is not anything that really frustrates me about the software thus far. The more I utilize it, the more tools I become aware of.

I like that the program has become smarter and easier to use. There are many useful features like reports and letters.

I like the ease of use and the integration with the donations from my website. I like the duplicate constituent feature.

Synching with other platforms like TrueGivers, Donorsearch is very valuable. And of course, the website integration  is very important.

The reporting functionality is excellent. The visual presentation (e.g. a donor's timeline) is also nice.

Bloomerang helps my organization with our fundraising program - which accounts for 60% of our annual revenue. It has been extremely valuable and we are very happy with it.

And because they are available 24/7, help is at the tips of my fingers. It is also VERY affordable for a low budget charitable organization.

They made it painless and were excellent with helping us understand what they needed on our end and had clear expectations and outcomes. It was a great experience.

If you are serious about donor metrics and starting to better integrate donation history into your outreach strategies Bloomerang is amazing.

We did not know that would be necessary when we purchased Bloomerang, and that was disappointing.

I have been using Bloomerang for about two months now, and have yet to have a complaint.

The software is user friendly and provides good useful features. The customer support if responsive and earnest in their efforts to help.

The customer support is outstanding and well worth the cost. For most day to day entry things it is easy to use.

Increased membership, excellent online marketing, stronger messaging.

The members love the ease of renewals and management of their communication preferences.

I'm always impressed with the personal response I get from the SIlkStart support team. They are always-on-top of any issues arise, and they really work with you to make sure you are satisfied.

Hands down the worst experience, and I build websites for a living. We had gone with them for a membership site and I regretted my decision almost immediately.

So far, it's been a great tool for my job. It's easy to use, and pleasantly arranged.

Using Silkstart almost cost me my job when things did not work correctly, have lost customers due to the product not working as intended.

Very versatile options that are all included in one low price. We're very excited for the Chapters features.

The email tool is difficult. Overall, the package feels very late 90's.

We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do.

With SilkStart, we were easily able to set up events, ticket pricing tiers and create and send messages to promote them. For my client, integration with their QuickBooks system was important.

Easy program helping you ut with management, I loved the mobile version of it.

The pricing is comparable to other more popular software solutions without the burden of a contract. The staff have been fantastic, and the transition was very smooth.

This software is fairly basic and makes life pretty easy for those in the office who need some simple things.

I am generally unhappy with the service overall.

If we do run into any snags, Silkstart’s topflight customer service is super responsive.

The Benefits of CRM and Great Website Integration in One Package.

It's very difficult to find something negative to say about SilkStart.

Customizing pages is very difficult and a challenge. Google Page Speed gives the site very low marks, especially on mobile.

Communications module still needs a lot of work. The templates are very glitchy, image library is difficult to use and cannot manage the images in any order.

I don't think we could do better for the money - and since we are willing to go for the ride with the company - we are grateful to be part of the push and pull that makes good software great.

We were in a tough situation with our old website a few years ago and the SilkStart team was able to transition our site quickly and successfully.

The system is really easy to use and the support provided has been great.

We love being able to see and communicate with all members across all chapters and the ability to have paper and online purchase processes available.

The editing capabilities of this software is brilliant, I loved that it was so intuitive to do things that even my most technologically challenged staff could figure it out.

Almost $5,000 USD in mandatory fees is double the annual cost of a site with them, and it was very unclear what we would get for it.

We have been very pleased with the services and support provided by SilkStart and highly recommend them to any organization looking for an effective member management software platform.

There are some shortcomings to the product but these headaches are alleviated by their great support staff.

Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society.

CORE made the move from a proprietary system to SilkStark. The migration was seamless, the attention to detail was excellent  and any hiccups were addressed in a very timely manner.

Cost effective, fresh templates. Various design options with the use of the many widgets available.

Ease of use, many tutorials and FAQ to help problem solve, easy access to support with quick response time.

US Dollar

Bloomerang's cloud-based constituent management solution helps donor managers track the best time to contact donors and create tasks so they can reach out to them at exactly the right time.

ShortDescription

Bloomerang gathers the best tools, resources, and people in a single place and, through our donor management platform, empowers nonprofit organizations to carry out their missions.

Raise more funds by creating a seamless giving experience for donors and build relationships that last a lifetime. With Bloomerang, you’ll have:

• Unlimited donation pages and forms
• Peer-to-peer and crowdfunding tools
• Donor portals
• Dynamic donation forms
• An Interactive dashboard
• Data segmentation capabilities
• Communication workflows and audits

Bloomerang’s integrated marketing tools make it easy to send and track timely, personalized emails and mailings.
These include: 

• Email marketing tools
• Letters and mailings templates
• Surveys

Automatic daily updates save you time and ensure your data freely and accurately flows between the apps you depend on. This is possible through our: 

• Integration hub
• Nightly mailing address updates
• Task management features

Generate reports that will help you refine fundraising efforts and strengthen relationships. You can do this with our:

• Filter-based reporting
• Engagement scoring and wealth screening tools
• Donor retention insights
• Email performance analytics


LongDescription

Real Time Analytics

Recurring Giving

Surveys & Feedback

Electronic Payments

Personalization

Online Giving

Payment Processing

Online Forms

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Contribution Tracking

Task Scheduling

Ad hoc Reporting

Donor Discovery

Credit Card Processing

For Nonprofits

Attendance Management

Multi-Campaign

Communication Management

Registration Management

Customizable Fields

Collaboration Tools

Member Database

Data Import/Export

Campaign Segmentation

Email Tracking

Campaign Planning

Email Templates

QuickBooks Integration

Email Distribution

Contact Management

Email Marketing

Mobile Access

Gift Matching Management

Grant Management

Mobile Giving

Membership Management

Filtering

Fundraising Management

Social Media Integration

Real-Time Notifications

Forms Management

Event Ticketing

ACH Payment Processing

Real-Time Updates

Website Integration

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Advocate Management

Administrative Reporting

Volunteer Management

Event Management

Receipt Management

Accounting Integration

Interaction Tracking

Dashboard

Pledge Management

Web Forms

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Monitoring

Alumni Management

Campaign Analytics

Customizable Forms

Donation Tracking

Summary Reports

Social Promotion

Third-Party Integrations

Donor Management

Campaign Management

Search/Filter

Mac OS

Web browser (OS agnostic)

Windows 2000

Starting at $79/mo+ for organizations that have annual revenue of less than $250K otherwise the starting price is $119/mo. 

Data conversions start at $2k .

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Bloomerang

In Person

Live Online

Webinars

Documentation

Videos

SilkStart is an integrated suite of association management tools created for small to midsize single chapter and larger multi-chapter associations. SilkStart serves the unique needs of multi-chapter organizations through a connected backend database.


SilkStart’s Association Management Software (ASM) platform can either create new mobile-ready websites or integrate with a current site. In addition, the platform provides a database to track membership, events, payment processing, job postings and more.


Members can sign up for free or paid events, view job postings and update their profile information. SilkStart syncs with many common payment providers, including Stripe, Paypal, Authorize.net and Beanstream.


Associations can set up automated emails for when a member joins, renews, or is about to expire and can also create groups and send newsletters and other updates. SilkStart integrates with other applications like MailChimp and Google Analytics.


Pricing is based on the number of active users and billed on a monthly subscription basis. Support is offered via phone, email and an online knowledge repository.



Member Communities

Jobs Board

Member Accounts

Enrollments/Onboarding

Newsletter Management

Committee Management

Recurring/Subscription Billing

Application Management

Dues Management

Financial Management

Attendance Tracking

Customer Database

Calendar Management

eCommerce Management

Accounting

Self Service Portal

Content Management

Membership Renewals

Client Portal

Event Scheduling

Email Reminders

File Sharing

Reminders

Customizable Templates

Event Calendar

Website Management

Member Types

Member Communication

Chapter Management

Member Portal

Member Directory

<li>Premium - Starts at £200 / month: Based on member type and total members, choice of payment processors, Corporate members, telephone & email support, unlimited administrators

<li>Custom / Multi-Chapter - Contact us for pricing: Based on total chapters and members, choice of payment processors, Corproate members, dedicated account manager, unlimited administrators on parent and chapter level.

Bloomerang vs SilkStart MultiChapter

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