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Nonprofit Software

ClearGIVE

ClearGIVE

RATING:

3.7

(3)
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Overview
Reviews

About ClearGIVE

ClearGIVE Complete is a cloud-based fundraising and constituent management solution, built to support activities in nonprofits of all sizes and kinds including, faith-based groups, churches, foundations and charitable organizations. ClearGIVE includes functionality to manage campaigns, volunteer coordination, constituent communications and more. The solution supports multiple contribution types including one-time and recurring donations, pledges, text-to-give, peer-to-peer campaigns and online and offline point-of-sale. The event management module provides functionality to create events, register attendees, manage tickets and process payments. The back office administrators provide information about the donor, volunteer and membership activities as well as too...

ClearGIVE Pricing

Starting price: 

$19.95 

Free trial: 

Not Available

Free version: 

Not Available

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ClearGIVE Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for ClearGIVE

3 Reviews

Kyle

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2016

ClearGIVE Review

As a non-profit, I use this mostly to sell merchandise and tickets. It is great on the user end, but our side it is a bit tricky to update easily.

Vendor Response

We appreciate the feedback and are diligently working to improve our administrative interface for software integrations and other plug ins that need updating directly from our product. Our next version update should have enhancements for improving this issue.

Replied December 2016

Greg

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

Fitness facility software

PROS

We were able to work with the cleargive team to develop software tailored to our needs and customers.

CONS

Our business was new territory for Cleargive and there was a lot that we did not anticipate. At times we had to do multiple reworks to get things right. Towards the end of our time responsiveness could have been better. We were a relatively small business and our projects took some time to solve due to the fact that we were not as big a priority.

Jason

Health, Wellness and Fitness, 2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2020

Clunky and Bad Support

It was honestly painful. I have worked in tech for years and they were one of the harder companies to work with and get an answer from.

PROS

Honestly can't say there was much I liked about ClearGive. The administrative and user sides were both clunky. Even password resets were hard. Features were outdated.

CONS

The customer service was severely lacking in my time using the product. We had a tone of issues and eventually went to a new platform. Our new platform is free for non-profits, works way better, and the customer service is top notch. Because of that I would not recommend ClearGive to others unless they significantly upgrade their product and above all the quality and promptness of their support.