After years of working with a third-party fundraising company that charged us 50% of the proceeds, we wanted to transition to a fundraising process that put us in control of the funds using tools that didn't cost such a large premium. DoJiggy was the perfect solution because the real value we were getting from the other company was their payment processing and online analytics. DoJiggy is incredibly affordable and the customer support was absolutely top-notch - two of the most important things to us. The platform is easy to use and it was clear that DoJiggy was responding to feedback as they worked to streamline it even more. We couldn't have been happier with our experience. In the end, our school ended up with more proceeds from the fundraiser than any previous year. We're now looking forward to working with DoJiggy annually.

Its affordability and the good customer support.

It was somewhat difficult to navigate the back end of the platform. I think this was really because it's so powerful, but I do think the user interface could be made a little more intuitive. The public-facing side was very user-friendly, though, and that was much more important to us.

We use the software for our school jog-a-thon fundraiser. Only the kids who will be collecting pledges online create pages. Some of the features are really good: - the ability to connect to PayPal which is what we use to collect donations online and keeps things all together - the ability to create "teams", which in our case are classrooms, that complete for the most money raised - the ability to have the administrator assign kids to the teams since most people forget to select their teams when they sign up - the ability to create a page template which makes it easier for the kids to start their pages - the tracking software and reports are super helpful - we are able to enter offline (cash or check) pledges as well so we can track the entire jog-a-thon with the software - we are able to create a whole site around the donation software which allows us to get information to the participants especially the leaderboards We do some tricky things that the software cannot handle well: - allowing a donator to make 1 donation that gets split between siblings - allowing a donation to a team without a specific student being selected - sometimes when the donator has issues with PayPal, they will try to enter a donation multiple times and the software counts all of those incomplete donations to the student (they can be manually cancelled by the adminstrator but this creates more work and artificially inflates the students numbers in the short term) Overall, the software has been very helpful and helps us expand our reach for our school jog-a-thon by allowing kids to email the page to relatives or friends that are not local. We have definitely raised more money with the DoJiggy software and it has made it worth the costs for us.

DoJiggy seemed promising, but it turned out to be mostly marketing and not a whole lot of actual delivery. The reporting tools were weak and didn't really allow for an customization which made for tedious compilation of data. That and the reporting issues made data integrity questionable. Sometimes a feature would disappear, but still be referred to in documentation. Lots of important fundraising data disappeared and DoJiggy claims to only keep backups for 3 days. Yes, three days. That final nail pretty much ensured that a new service would be necessary for future events. Great potential, but currently a big and expensive letdown.

DoJiggy acted as our 5k management software where all vendors and participants registered and the participants engaged in peer to peer fundraising.

I like the ability for participants to be able to semi-create their own fundraising pages and that each participant has their own fundraising thermometer that feeds into the main company fundraising goal thermometer. If conducting the same event from year to year, the previous event may be resurrected instead of building from scratch.

DoJiggy is expensive, the customer service team is not overly friendly and the back end is not user friendly and often requires extensive reading in their Help section.

Overall, DoJiggy is a decent website for a Walk. The price is good, the website is fairly easy to handle and the customer service is quick to respond etc. One of the biggest shortcomings is how difficult it is to register. It's cumbersome, you can't use the previous year's login info (making hard to remember yet ANOTHER login/password) and it's just not intuitive. Not to mention, if you have some folks that don't know there way around a computer, that all but cancels them out as participants. While some adjustments were made from our 2015 experience for 2016, I think more things to need to change on the back-end if we were to use it again. It was just too confusing for our registrants/participants and create too much extra work for this small Organization.

Cost, customer service.

The difficulty of use, how it is viewed on mobile and desktop.

The customer service is amazing! During work hours there is live chat support, and 24/7 it is possible to send questions to tech support and mine have always been resolved within hours.

Of course I don't love paying the license fee, but it's a great product so I can't get too upset about it! It is genuinely an amazing fundraising tool.

Dojiggy has been helping us with our fundraising needs for 6 years and has simplified it for us to the degree that we are raising more money than ever! When we need technical support, they are quick to respond and always help us resolve our problem. I love doing business with Dojiggy!

Easy to use.

Some features are not flexible and make it difficult for me to get my message across.

It's flexible solution with great support staff. We had a consistent improvement in fundraising when implementing DoJiggy.

It can be time consuming to set up the first time (there are a lot of features and choices for the setup). But for successive events, you can use cloning to avoid the initial set up steps.

We used the software two years in a row to run silent auctions and that does great. The software is easy to use to have pictures of the products and descriptions of the products.

I would like to be able to set up live auctions using the software at the end of the silent auction if possible. I have not seen how this can be done... using video conferencing of some sort.

My event requires the capabilities for registration, donations, t-shirt orders, individual fundraising pages as well as a general fundraising page. We also need a website that offers multiple menu options to make it easier to navigate. DoJiggy provides all these capabilities whereas alternative software packages I've researched do not.

The variety of capabilities this software has. It provides the opportunity for registration, orders, individual fundraising pages, and a home landing page.

I wish a little more of the websites headings were able to be customized. For instance, the header "team registration," we'd like to be able to change to "family registration." For our particular event, families sign up together instead of teams.

Easy to setup and customize. Good way to advertize event and get people involved and publicize the agency and event.

Not sophisticated enough to do some of the things we would like. Some of our customers had difficulty figuring out how to use.

I use the doJiggy program for our Ironman Golf Challenge each year. I felt there were a few features that changed this year from last year, for the better. Thank you. Once I understand how things work it's not that difficult to learn. Getting emails to let me know of donations/pledges made is great. The capability to show different reports is great! If you are able to check things daily and fix double entries, it's not a big job to keep current.

Familiarity / Ease of use / multiple reports

Some information takes a few steps before you get where you want to do

I have been very pleased with the Customer Service at DoJiggy. Everyone I have encountered has been excellent to work with. The software is very ease to use. It's a great value!

Ease of use. Very ease to walk through the process of setting up your website.

No "cons" that I have ran into.

We have used Dojiggy for about 5 years and have been pleased overall with it. We had trouble merging it with oh and our database though and would lvoe to see an improvement there.

I like that the template was easy to use.

It was confusing how to upload pictures and videos on the main page.

I Have been using DoJiggy for two years now for our Run, Walk & Roll with Cobblestone Arts Center and it's been very reliable site. Their support team members have been very helpful. They help me get started on their site and never left my side after getting it up and running. It wasn't a one and done- they continue to support me and the agency to hit the goals for the event that year. I would recommend this site to any non-profit agency or profit agency. Very user-friendly site...

We have used Dojiggy for our walkathon fundraising, but it does have some cons to it and we have issues with closing the account.

this was our first time using a website to support our "NYIT VIP Walk for Independence" and our experience with DoJiggy was all positive. The cost was fixed and very reasonable, the administrative website was intuitive and easy to use and the customer support was very helpful. The system is also available to scale up to provide more features as your event grows year to year.

fixed cost and ease of use

more our problem than yours -- but we could not link a pay option to the site (our parent organization would no allow it) and that made it a little confusing to users

This software is so easy to use. Very user friendly and a great value! Customer Service reps are extremely knowledgeable.

Ease of use

N/A

This doesn't have all the bells and whistles as their bigger competitors, but the value for money is top notch. If you are running a midsize fundraiser, and need customer support to be one quick call away, then this is for you.

easy and simple to use

A little limited in customizability

The golf registration Standard and Professional editions are excellent applications to manage and promote your golf event. The easy to use software can be handled by one or two people and if problems do come up the DoJiggy support team will be there to help. The applications will give you the details to make the day of your event a success

We have used the Dojiggy platform to run a peer-to-peer fundraising bike-a-thon. We have used the platform for 8 years and have found no product better on the market that matches its value for its versatility, and functionality. Tech support is very responsive.

Each participant automatically get their own fundraising page, we can sell items, we can pull reports, everything is there for one low price. we've been using it 2 years now and it just works.

ease of use

initial setup was hard

Used to collect ledges for an important charity event. Allows riders to promote their own fundraising efforts through social media

We've used this service the past several years for our annual Walk-a-thon. Overall we have been happy with the functionality and usability of DoJiggy.

We have enjoyed using dojiggy over the past four years. They do the work for you, excel sheets, payment reports, team reports, invoices, receipts, reminders, thank yous, etc. ... we LOVE it! ... :)