This site allows us to easily collect donations for our non-profit organization. We are in the process of exclusively using this site to collect donations in conjunction with Stripe because it is so much better than any other site we have ever used. One con is that donation form codes have to be completely updated on our website, rather than just updating them through Donately and having them automatically update on our site.

Extremely easy for our customers to use! Great customer service!

Not the best at allowing us to view all donors and donations at once. Sometimes the filtering is really slow. Form codes cannot automatically update on our website and have to be completely replaced after making a change to the form. You can only link one bank account to where the donations to go.

We use Donately for our donation form on our website and for fundraising campaigns. We have always found it the product very easy to use and functional, and the customer service fantastic.

The customer service is very fast, helpful, and friendly. The basic product is easy to use and has a lot of options that are useful for us. As a small non-profit organization, I appreciate the number of options that we do have using the basic service.

I do wish we had more options for developing the look and feel of campaign landing pages.

Overall Donately suits its purpose, but it is wanting for some additionally functionality to make it a more robust system.

The advantage of Donately is the simplicity of form builder! While the software is easy to use, it also contains almost all the essential functionality you could want form a donation form. Forms integrate easily into webpages without much hassle. Campaign management usually works well.

The donor reporting and management system is insufficient for most purposes. Integrations are not as robust as they could be for the product. Support can be slow moving.

I have enjoyed using the software and each time I have asked for help, I have received the response promptly.

Being able to see the recurring donations and the dates dates of effectiveness

The fact that there is no app for the phone.

Donately makes it easy for us to import our transactions into QuickBooks and manage payments received.

Donately allows our organization to track donors and helps us during the year end process for receipts.

There are no features that I feel are missing or could be improved.