Fonteva for Associations

RATING:

4.6

(87)

About Fonteva for Associations

Fonteva For Associations is an association management solution built on the Salesforce platform. This system captures and tracks all member data on a single screen to for association managers. Its core applications include accounting, fundraising, constituent management, event planning and communications tools as well as e-commerce capabilities for processing product and merchandise sales, dues, subscriptions and registration fees. Portal area of Fonteva enables members to communicate with one another, pay dues and keep their contact information up-to-date. Committee management module facilitates communications among committee members, track their participation and distribute documents and minutes. The education management module helps in processing registrati...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Fonteva for Associations Pricing

To receive accurate pricing information, contact MemberNation directly. 501 (c)(3) organizations qualify for discounts on the cost of their license.

Starting price: 

$175.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Event management

Fonteva for Associations Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Fonteva for Associations

1 - 5 of 85 Reviews

Mike

Verified reviewer

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Association management out of the box!

10/10 so far!

PROS

Fonteva extends an already great product, Salesforce, in ways that make sense to me. Membership management is build in, as well as a store, and very robust event builder. Honestly, Fonteva is my first experience with Salesforce so I can't contrast it with vanilla SF that well. What I CAN compare it to is Dynamics, which is very clunky in my opinion. My role is mostly administration so what concerns me is primarily the user management, which is much easier to get along with on SF/Fonteva. Something I've noticed is a lot of the features we've had to develop in-house for dynamics are already present in Fonteva. I imagine this is going to give us more time to concentrate on our data rather than redeveloping the wheel. Our support from Fonteva has been top notch. I've attended their admin training, which more or less walked us through a simple SF implementation and Fonteva setup. The class was fast paced but very easy to follow. Our instructor was knowledgeable and slowed down when necessary to answer questions thoroughly.

CONS

I can't think of a single detractor. Maybe a year or so after we've fully implemented Fonteva I can update this review.

Matt

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Fonteva's latest platform provides major enhancements for association management

The most impressive thing about the MemberNation Platform is that it does an exceptional job of thinking through the business cases you'll encounter as an Association, and then streamlining those processes for you. Once you've completed the initial configuration working with the Fonteva team (special thanks in our case to Dagmar and Sundeep for their work) everything just works. There's a good amount of flexibility in terms of being able to customize and adapt a lot of features right out of the box, which makes our lives so much easier! They also have a great documentation center and training videos already created, which makes it easy for staff to get up to speed on the platform. There's really not much to dislike. The only thing that I'd recommend for folks, is to take advantage of the training they provide, and to make sure there is a member of your team truly taking responsibility for owning the project. As with anything, if there's no one from your team really invested in making sure the platform will be a success, it won't matter what software solution you use. There are several benefits for us in moving to Fonteva's product. From a member management perspective, we now have out of the box (and easy) auto renewal options, helping us to hopefully improve on what has historically been an aggressive churn rate on our membership base. It also has a ton of great features to help us enable our members to get access to our members only information easily, to manage their profiles, to purchase subscriptions and items in an easy store-like setup, and all in a platform that we can trust will work with our Salesforce setup without issue. You can evaluate a ton of member management platforms, but at the end of the day, I think Fonteva is doing an excellent job of making a robust platform, that continues to improve, and is really taking key member management issues into consideration as they develop their user-friendly platforms.

PROS

The most impressive thing about the MemberNation Platform is that it does an exceptional job of thinking through the business cases you'll encounter as an Association, and then streamlining those processes for you. Once you've completed the initial configuration working with the Fonteva team (special thanks in our case to Dagmar and Sundeep for their work) everything just works. There's a good amount of flexibility in terms of being able to customize and adapt a lot of features right out of the box, which makes our lives so much easier! They also have a great documentation center and training videos already created, which makes it easy for staff to get up to speed on the platform.

CONS

There's really not much to dislike. The only thing that I'd recommend for folks, is to take advantage of the training they provide, and to make sure there is a member of your team truly taking responsibility for owning the project. As with anything, if there's no one from your team really invested in making sure the platform will be a success, it won't matter what software solution you use.

Resa

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed October 2017

It seems user friendly but will know more once i have more time with the software

PROS

Ease of finding data to lookup. And also the functionality of the reports. You can drop and drag pertinent information to create your own reports

CONS

That is is not built to take donations over $5000. My association receives many donations from planned giving donors that are well over $5000 . So this feature is not currently working for our company

Jennifer

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Excellent Product & User-Friendly

PROS

Reporting is very intuitive and easy to use. It is easy to find member information and transactions in the system. We were able to configure the system to record member renewals consistent with our actual renewal process instead of changing the process to fit the system. Looking forward to upgrading to the new release this fall!

CONS

This software can do so much; it takes time to learn all the ways it can improve efficiencies and reporting.

Heather

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2021

Decent but has limitations for us

Great AMS for a simple membership model.

PROS

This is a generally easy system to learn and has a lot of functionality however we struggle with having to develop a lot of customizations because it doesn't have functionality that aligns nicely with our needs. This makes upgrades more difficult.

CONS

There is no ability to track membership retention. Emailing through the database is flawed as formatting gets screwy. We are exploring using more features and functions such as campaigns but at the surface level, its a little complicated to figure out.