--- title: "Givebutter Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Givebutter. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Givebutter is a good fit for you!" source_url: "https://www.softwareadvice.com/za/nonprofit/givebutter-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Fundraising Software](https://www.softwareadvice.com/nonprofit/online-fundraising-platforms-comparison/) / [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/) / Givebutter Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/givebutter-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/givebutter-profile/alternatives/) # Givebutter User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 872 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.8/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 693 reviews (79%) - 4 stars: 157 reviews (18%) - 3 stars: 13 reviews (1%) - 2 stars: 4 reviews (0%) - 1 star: 5 reviews (1%) ### Most mentioned pros - This platform has aided us in running many successful fundraisers while being able to keep track of donors, funds coming in and tickets sold. - The back-office dashboard is impressive, featuring customizable reports and the ability to track all your donors effectively. - From email campaigns to digital events to in person events, ticket selling, and live auctions - Givebutter really has everything we need to successfully fundraise. ### Most mentioned cons - Complaints are rare! If anything I’d have to say that they don’t release enhancements regularly enough (though I’ve only been using the platform for 4 months). And sometimes testing different campaign scenarios can be challenging because there isn’t a “sandbox” environment that mimics donations, credit card transactions and auctions. - Their ticket sales features says donations and doesn't look like a ticketing platform so patrons are often confused if they are donating or buying tickets. - The newsletter/notification "Subscribe" form does not allow for anonymous subscriber (name and last name are required) ## Givebutter customer reviews Showing reviews 1-25 of 872 (page 1). ### Strongly recommend Givebutter - Overall rating: 5/5 - Reviewer: Tonderai T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Give Butter is an excellent choice for fundraising, combining ease of use with powerful tools. It’s especially suited for nonprofits, schools, and community organizations looking to streamline their fundraising efforts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customizable Campaigns: Users can personalize their fundraising pages with images, videos, and detailed descriptions to engage supporters. #### Cons Learning Curve for Advanced Features: While basic features are easy to use, some advanced functionalities may require additional time to learn. --- ### Love Give Butter - Overall rating: 4/5 - Reviewer: Dali W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love GiveButter, especially the peer fundraising and social media comments. So beneficial for a grassroots org like ours. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Setting up our events was a very seamless process, with a great interface. And excellent customer service. We were getting onboarding emails before I could even start setting up the event page. So helpful! #### Cons I do wish we could have setup multi-day events, instead of having to setup each day as 3 different campaigns. Also, given our fundraising event is ticket based? I think having to add names of everyone in the party was too much for some (potential) attendees. #### Reasons for switching to Givebutter Give butter seems more geared towards non profits. #### Vendor response Dali, thank you so much for this lovely feedback! We’re so glad to hear the setup process was smooth and that our team was able to support you right from the start. It’s awesome to know the peer fundraising and social sharing features are helpful for your grassroots work. We really appreciate your thoughts about multi-day events. That’s actually a feature request our team is working on, and we’re really hoping to have it released soon! Your feedback helps us prioritize what matters most to event organizers like you. Thanks again for sharing your experience and for all the amazing work you’re doing in your community! Replied October 2025 --- ### Givebutter serves as our Ticketmaster - Overall rating: 4/5 - Reviewer: Karen D. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love Givebutter webinars that are positive, upbeat and inspirational! We started a monthly campaign after listening to one webinar and it is so nice to have donations coming in each month. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We are still using Givebutter because it functions like a ticket master. Our community can purchase tickets to our events, then we use the Givebutter App to scan when they come to the concert or event. #### Cons We cannot connect Givebutter to Salesforce via an easy, inexpensive connector, so we have to enter each donation by hand and no longer keep track in Salesforce of who has attended which concert or event. #### Reasons for switching to Givebutter Givebutter was free platform and we weren't overwhelmed with Handbid. --- ### Givebutter gives us all that we need as a nonprofit - Overall rating: 5/5 - Reviewer: Mike B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is the ideal platform for fundraising, especially to build pages/QR codes to promote events. One QR code can be used to take donations from any money transfer app, which is great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros it appears to be secure, and the platform is simple, straightforward, and able to do all the functions we are looking for as a non-profit... even on the free version! #### Cons If anything, I suppose the support for the platform has a lot of reliance on AI. I have not had a need to get in touch with a human csa, but if I did, it would be a new experience. #### Reasons for choosing Givebutter Givebutter can create one QR code that can be scanned to accept donations from ALL of the money-transfer apps. #### Vendor response Thanks so much for sharing your experience with us!  We’re thrilled to hear that Givebutter feels secure and easy to use for your nonprofit. And don’t worry about support, we’ve got real humans here 24/7 if you ever need us! You can reach out by email at support@givebutter.com or just type “talk to person” in chat. Thanks for being part of the Givebutter fam!  Replied August 2025 --- ### Great Value - Overall rating: 5/5 - Reviewer: Gwenna H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’ve tried other donation platforms and they were very expensive and not as responsive as Givebutter. Givebutter responds very quickly and had a great value. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The value for your money is the best in the industry. I’ve recommended Givebutter to other people that are getting started in the non profit industry. #### Cons Not being eligible for certain benefits as a fiscally sponsored organization. I wish some of these decisions would be reconsidered. #### Reasons for switching to Givebutter They were very expensive. It was my first platform and I thought this was normal. #### Vendor response Thank you so much for the love, Gwenna! It means a lot that you’ve even recommended us to others just starting out in the nonprofit world. We really appreciate your feedback about eligibility for certain benefits as a fiscally sponsored organization. We’ll keep this in mind as we continue to improve and advocate for ways to support all nonprofits. Thanks again for taking the time to share your thoughts and for all the amazing work you’re doing in your community! Replied October 2025 --- ### Great product and super easy to use - Overall rating: 5/5 - Reviewer: Joe Z. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love GiveButter and I would to continue my use of this product with other types of campaigns and events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like that it gives little hints on how to better use the system. It's super smart and thinks of things for us. #### Cons When we signed up, I was a little sad that texting function was no longer available on the free version. #### Reasons for choosing Givebutter My personal experience being a former user but also I feel it's a superior product. #### Vendor response Thanks so much for the kind words, Joe! We're happy you love the smart tips and ease of use! We understand your thoughts on the texting feature. It was a tough call to make, but we’re always working to improve and find ways to bring more value to all users, no matter the plan. It means a lot that you chose Givebutter again and see it as a superior product. We’re lucky to have you in the community, and we can’t wait to see what you create next! Replied June 2025 --- ### Excellent East product with great results. - Overall rating: 5/5 - Reviewer: Kevin M F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent so far that we are returning customers. We have been in business for a year and continue to use Givebutter for our annual campaigns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Ease of use. The simplicity of building a campaign and the manufactured QR Code to share is great. The ability to embed on our website makes it universal. #### Cons There is not a lot that I don’t like about this product. Front page graphics need an upgrade. Live Display needs to have more options for graphics and logo integration. Also the ability to display top donors with tickets as well as donations. #### Reasons for choosing Givebutter Cleaner front page. Easier to use. Took Venmo. #### Vendor response Thank you so much for sharing your feedback, Kevin! It’s wonderful to know you keep coming back! We genuinely put your feedback to heart. Our team is working hard to improve things like front page graphics, Live Display options, and donor display features. We really appreciate your thoughtful suggestions. Thanks again for taking the time to share your experience and for trusting us to support your amazing work! Replied October 2025 --- ### Plus One Executive Director - Overall rating: 5/5 - Reviewer: MH W. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered MANY MANY more positives than negatives. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to use. The ability to share data with the Board at monthly meetings through the reports generated from the site. #### Cons Data entry when trying to add churches. I have to break their name into "First" and "Last" names. Also wish I could add a husband's first name and woman's first name. #### Reasons for switching to Givebutter Waycool became to costly for what we were using. It had a component we did not use and could not reduce cost for not using that portion. --- ### Fabulous time at Givebutter - Overall rating: 5/5 - Reviewer: Jeremy E. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. Over all a great experience. I love the change from our previous CRM. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly. I love the wase of the interface and the use of customer support. #### Cons Amount of contact emails, but not a terrible thing. Over all a great experience. #### Reasons for choosing Givebutter We were referred by another nonprofit who was happy with their experience. #### Reasons for switching to Givebutter We were unhappy with our experience with Neon #### Vendor response Wow—thank you so much for the kind words, Jeremy! We're so happy to hear you had a fabulous time! It makes our day to know the platform has been user-friendly for you and that our support team has been helpful along the way Totally get what you mean about the emails—thanks for the feedback! We’ll definitely keep that in mind as we work to make things even better. Replied May 2025 --- ### Great Product - Overall rating: 5/5 - Reviewer: Esi C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a great product for those in the non-profit arena. Giving you the ability to take in donation and offerings from all over the world as well a send text messages. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the ability to be able to text everyone or specific groups of people. Also the fact that it could be scheduled was a plus. #### Cons The templates. I wasn't able to use them the way I wanted to. Often times the words had to be spaced out all over again. #### Vendor response Thank you for sharing your experience, Esi! Making it easy to connect with supporters and donors is something we care deeply about. We also appreciate your feedback about the templates. We understand how frustrating it can be when formatting doesn't behave as expected, and we'll be sure to share this with our team as we continue improving the experience. Thank you for being part of the Givebutter community and for supporting your organization through our platform. We wish you continued success with your fundraising efforts! Replied June 2026 --- ### Thank you, Givebutter! - Overall rating: 5/5 - Reviewer: Kelsey R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of us, customer support, unlimited contacts #### Cons Wish there were stronger reporting features for free users! Specifically re: households and being able to pull "last donation" field more easily #### Reasons for choosing Givebutter Price point and unlimited contacts structure #### Reasons for switching to Givebutter Unlimited contact feature, ease of use, price point, customer service #### Vendor response Aw! Thank you so much, too, Kelsey! We're so happy to hear you love Givebutter's ease of use and customer support—we're truly grateful for your kind words. We really appreciate your feedback, as it helps us grow! We're hoping to improve reporting in our core features in the future. Thanks for choosing Givebutter! Replied February 2025 --- ### Givebutter is great! - Overall rating: 5/5 - Reviewer: Charles B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Coming from Salesforce, Givebutter is powerful due to its simplicity. It can do everything we need it to do without making you feel like you need a data engineering degree and ten years of experience. #### Cons I'm not the biggest fan of how they've worded their solicitation messages for our donors. They ask donors to help take on the cost of running the platform, but they call it a "tip," which is distasteful and dishonest. If I were them, I would just be upfront and call it a fee. Tip suggests that a human helped serve them, and carries a bit of guilt with it. #### Reasons for switching to Givebutter Not relevant, this survey is too long, I didn't know I was going to be asked to write a novel. It's a good product. Let me have my day back now. #### Vendor response Thank you so much for your feedback! We're so glad to hear that Givebutter’s simplicity has been a game-changer for you. We totally hear you about the terminology around the "tip," and we really appreciate you sharing that insight—it’s feedback like this that helps us improve. Rest assured, we’re always working to make things as clear and user-friendly as possible. Thanks for being part of our family and for making the world a better place with your amazing work! Replied February 2025 --- ### It's fun to fundraise! - Overall rating: 5/5 - Reviewer: Michelle A. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered We have had a great time using the campaigns, auctions, and soon the Live Events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They listen to their users and make changes. #### Cons We cannot wait for an integration with Quickbooks... without Zapier. #### Reasons for choosing Givebutter they help recoup the costs of processing, low startup costs #### Vendor response Thank you so much for your wonderful review! We’re beyond grateful to hear that you’re enjoying it! Your feedback means the world to us, and we’re excited to continue improving the platform. Wishing you continued success with your nonprofit, and we can’t wait to see all the amazing things you’ll accomplish! Replied February 2025 --- ### "Give Butter" helped us buy the Tool Library building and allowed me to give thanks, - Overall rating: 5/5 - Reviewer: Barbara B. - Verified reviewer: Yes - Industry: Libraries - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Please see my extensive initial entry above. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I organize donations for a local not-for-profit both as an individual fundraiser and a member of their Development Committee. Give Butter receives and tracks these donations so that I can see them immediately, responds with a standard "Thank You," and allows me to follow-up with a personal one as well. Our critical mission, our achievements, our grant-getting power, our social media presence, and "Give Butter" as recording platform enabled us to buy our building just this past year. #### Cons So far, flawless. I've totally appreciated using it. #### Reasons for switching to Givebutter Smoother, more visible, better tracking, easier to say "thanks." #### Vendor response Barbara, thank you so much for the amazing review! We're absolutely happy to hear that Givebutter has been such an essential part of your journey. We're beyond grateful to have you as part of the Givebutter family, and we can’t wait to continue supporting your incredible mission! Keep doing the amazing work you do. Replied February 2025 --- ### Great for every user! - Overall rating: 5/5 - Reviewer: Jillian G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall has been wonderful! We have used it multiples ways for our school and look forward to continue using it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly on the backend and guest friendly! #### Cons From the back office when I click on an event I want to see the transactions for that specific event instead of being taken to the event page or having to go see all transactions and filter that way. #### Reasons for choosing Givebutter The free use was the main factor! Once we started it seemed to fit our needs more than we even realized! #### Vendor response Thank you so much for the fantastic review! We're so glad to hear that Givebutter has been such a great fit for your school. We completely understand your feedback about viewing transactions for a specific event, and we’ll definitely take that into consideration for future updates. We’re thrilled you chose Givebutter for its free use, and we're so happy to hear it’s exceeding your expectations! Thanks for being part of our family—we can’t wait to continue supporting your school’s efforts! Replied February 2025 --- ### Great service, easy to use! - Overall rating: 5/5 - Reviewer: Susan S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered The customer service is wonderful, and so responsive at any time of day. They provide so much support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use and engage with my donors #### Cons The export and sorting features could be more user friendly #### Reasons for choosing Givebutter specific for nonprofits and easier to integrate into my workflow #### Vendor response Wow, thank you so much for the fantastic review! We’re beyond excited to hear that you find Givebutter easy to use and that you’re able to engage with your donors seamlessly! We really appreciate your feedback on the export and sorting features—we're always working on improvements, so your input is super helpful! We’re thrilled that our customer service team has been able to provide you with quick and helpful support! Thanks again for choosing us—we're so happy to be part of your nonprofit journey and can’t wait to continue supporting you! Replied February 2025 --- ### Great for the Newbie - Overall rating: 5/5 - Reviewer: Heidi B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bring new to the non-profit world it has been easy to learn how to grow a CRM, run campaign pages, and utilize their email system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GiveButter is easy to use. I have attended many of their seminars and they are very helpful with getting started. Also, when I am stuck they are quick to respond. #### Cons For their Campaign Pages I wish there was a little bit more flexibility on how it looks. Also, when I load photos to my page I have have to resize before they can be uploaded. Sometimes the Canva and GiveButter connection is glitchy. #### Vendor response Thank you so much for your kind words, Heidi!  We’re so glad that it has been easy to use and that our team has been helpful to you. We also really appreciate your feedback; it helps us keep improving. Wishing you all the best as you grow your nonprofit journey! Replied October 2025 --- ### Easy Set Up - Overall rating: 4/5 - Reviewer: Steven Y. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! As said before it was an easy set up and I love that you can make the donation page simple or elaborate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The set up was extremely easy. I had the opportunity to make the site extremely elaborate if I wanted, but I was in a pinch and needed to put the page up quickly and was able to do that with a clean simple page. #### Cons I have been told by people who want to donate that it is a little lengthy to get a donation in. Some said that they wanted to just simply click a button to donate from a card on their phone, but unfortunately that couldn't happen. I haven't followed up on it though so I don't know how complicated it actually is on their end #### Vendor response Such lovely feedback, Steven! We’re so happy to hear that setting up your page was quick and easy, and that you loved having the option to make it as simple or elaborate as you needed. We really appreciate your note about the donation flow. That’s super helpful feedback, and we’ll keep it in mind as we work on making donating on mobile even faster and easier. Thanks again for sharing your experience and for all the amazing work you’re doing! Replied October 2025 --- ### ACTS Mission Mission Advancement - Overall rating: 4/5 - Reviewer: Diana A. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered So far, so good but i would really like to see more of a 1-1 person interface! learning from modules isn't conducive to learning as good as it is from a one-to-one session. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Seems to be user friendly for the most part. but I still have questions on some of the entries. It hard not being able to have someone guide you through personally through confusing entries. #### Cons That in-person training isn't available. It seems so impersonable to0 have questions answered through a Chatbox. #### Reasons for switching to Givebutter Too expensive and not very user friendly. #### Vendor response Thanks so much for sharing your thoughts! We’re really glad to hear you’re finding Givebutter mostly user-friendly so far. And we totally get where you’re coming from—sometimes there’s nothing like having a real person walk you through things. Our chat team is here for you 24/7! If you ever need a hand, just type “talk to a person,” and one of us will jump in to help directly. Your feedback truly means a lot. Wishing you all the best with your wonderful work! Replied April 2025 --- ### Great platform- events and campaigns almost there - Overall rating: 4/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good, there are a few small Hiccups but overall a smooth and simple platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the ease of donations and the ability to ask the donor to cover the fees. #### Cons I think that the campaign and event set up could be simplified. Many organizations collect general donations perpetually. They also host periodic events that may or may not require a ticketed entry. It’s hard for family members to know whether to donate to an individual donor link VS an event that they won’t attend. #### Vendor response Thanks so much for sharing this thoughtful review! We're glad to hear the donation process has been smooth for you. And you make a great point about the campaign and event setup — simplifying things for families and supporters is such valuable feedback. We’ll definitely pass it along to the team! Wishing you all the very best Replied May 2025 --- ### This is a Great product - Overall rating: 5/5 - Reviewer: Kevin A. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered It was great, once i got the hang of it, everything went smooth #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked how easy this platform was to use. The interface was clean, modern, and very intuitive. Everything was laid out in a way that made sense, and I was able to navigate without any confusion. Great experience overall! #### Cons While the platform has some great features, I found that it came with a bit of a learning curve. It took me some time to figure out how everything works, and I think the user experience could be more beginner-friendly. #### Vendor response Ahh, thanks so much for sharing this! We're so happy to hear you had a great experience once you got the hang of everything — that seriously makes our day! We totally get that first learning curve feeling too — you're not alone! We're always working on making things even easier and more beginner-friendly, so your feedback is pure gold to us. If you ever have any questions or need a little extra help, we're always just a chat away! You're doing amazing and we’re cheering you on! Replied April 2025 --- ### Givebutter Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, the staff is helpful, the website is amazing, and it has been an effective tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It made it easy to raise money online for the nonprofit I work for. #### Cons I was not happy that some features became locked behind a paywall. #### Vendor response Thanks so much for your review! We’re so happy to hear that Givebutter has been helpful for your nonprofit’s fundraising. We totally hear your feedback—it’s super helpful, as we’re always working to improve. We're so glad you’ve found our team and website supportive, too! Thanks for being part of the Givebutter community! Replied February 2025 --- ### Givebutter Great for Startup Nonprofits - Overall rating: 4/5 - Reviewer: Laura G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, really positive! They make it really easy to begin fundraising. The different types of campaigns available is one of my favorite features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's nice that it's a free option for smaller nonprofits. It's also super easy to add transactions and comments. #### Cons Pulling reports is difficult, unless you have the premium subscription which I have not tried yet. #### Vendor response Thank you so much for your kind words! We're thrilled to hear that Givebutter has been an excellent fit for your startup nonprofit and that you’re loving it. We truly appreciate your feedback on reports, and we’re always working to improve everyone's experience. Just a quick note—our standard features allow you to generate and download reports anytime. The Plus plan offers automatic and more customized reporting, but rest assured, you can always access the raw data without a subscription. If you ever need help, our team is here for you 24/7 at support@givebutter.com! Thanks for being part of the Givebutter family! Replied February 2025 --- ### Givebutter Made Campaigns Smooth as Butter! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Amazing customer service/ease of use for anyone starting out. #### Cons Getting with them too early for all the cool features to come out yet! #### Vendor response Thank you so much for the kind review! We're thrilled to hear that our customer service and ease of use helped smooth your campaign experience. We’re working on some exciting new features and can’t wait to share them with you soon! Thanks again for choosing Givebutter—we’re looking forward to continuing to support you on your fundraising journey! Replied February 2025 --- ### Great online donation platform - Overall rating: 4/5 - Reviewer: Tim I. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Free to use their forms and have an account. Their rates for processing online donations are also good. #### Cons CRM functions are new, importing donor records still needs a lot of improvement. #### Vendor response Thank you so much for your feedback! We’re so glad to hear that you’re enjoying our free forms and processing rates! We completely understand your thoughts on the import functions, and we truly appreciate your patience as we continue to fine-tune the importing process. Our team is actively working to improve, and your feedback helps us in that effort. We’re so grateful for your understanding as we work to make things even better. Thanks again for being part of the Givebutter community! Replied February 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/?page=2) --- Givebutter Reviews, Pros and Cons - 2026 Software Advice