--- title: "Givebutter Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Givebutter. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Givebutter is a good fit for you!" source_url: "https://www.softwareadvice.com/za/nonprofit/givebutter-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Fundraising Software](https://www.softwareadvice.com/nonprofit/online-fundraising-platforms-comparison/) / [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/) / Givebutter Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/givebutter-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/givebutter-profile/alternatives/) # Givebutter User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 872 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.8/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 693 reviews (79%) - 4 stars: 157 reviews (18%) - 3 stars: 13 reviews (1%) - 2 stars: 4 reviews (0%) - 1 star: 5 reviews (1%) ### Most mentioned pros - This platform has aided us in running many successful fundraisers while being able to keep track of donors, funds coming in and tickets sold. - The customizable campaign pages allow for personal branding, and features like donor comments and social sharing create a strong sense of community. - The ability to track fundraising goals on campaign pages publicly is helpful, and donors can leave notes and images on a fundraising page when donating, which adds a personal touch. ### Most mentioned cons - I do not like that Admins cannot add or edit payment information, I do not like that Admins cannot process partial refunds, I do not like the virtual auction sign up--it requires too many steps, and I do not like that an Admin cannot mark an auction item "Complete" if a person pays offline. - Complaints are rare! If anything I’d have to say that they don’t release enhancements regularly enough (though I’ve only been using the platform for 4 months). And sometimes testing different campaign scenarios can be challenging because there isn’t a “sandbox” environment that mimics donations, credit card transactions and auctions. - Their ticket sales features says donations and doesn't look like a ticketing platform so patrons are often confused if they are donating or buying tickets. ## Givebutter customer reviews Showing reviews 1-25 of 872 (page 1). ### Strongly recommend Givebutter - Overall rating: 5/5 - Reviewer: Tonderai T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Give Butter is an excellent choice for fundraising, combining ease of use with powerful tools. It’s especially suited for nonprofits, schools, and community organizations looking to streamline their fundraising efforts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customizable Campaigns: Users can personalize their fundraising pages with images, videos, and detailed descriptions to engage supporters. #### Cons Learning Curve for Advanced Features: While basic features are easy to use, some advanced functionalities may require additional time to learn. --- ### Givebutter is the best! - Overall rating: 5/5 - Reviewer: Jenni S. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been incredible - wish we would have switched sooner! We are a small but mighty non-profit and Givebutter truly adds to our capacity by integrating so well with our other existing systems - saves us countless hours. I've worked with a lot of different software/fundraising systems/CRMs over the last 20 years at nonprofits and most of them do about 75% of what Givebutter does. Never seem to be able to get the best features from one system and end up settling for a system that offers 'most' key features with some downsides after taking a lot of time to compare their features & pricing. With Givebutter I don't feel like I'm settling because they offer 100%+ the features I'm looking for in one system for a great value. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything! It's the best! Cannot beat the value and their customer success and support team members are quick to respond, knowledgeable, and extremely helpful - whether using the Live Chat, email or by phone call - they are easy to connect with at any time and get a response. The free templates are excellent time savers and cover a wide range of topics - everything we need and more! It was extremely easy to switch over to the Givebutter platform and we had everything setup to launch a new campaign and begin collecting donations within an hour! Everything runs seamlessly now and managing donor payouts, transactions, ticket sales, etc is very streamlined within the Givebutter dashboard - very user friendly for our team (even our 'not tech savvy' team members are using it with ease). #### Cons Nothing! Setting up the campaigns to deliver from our domain email address vs a Givebutter domain email address was new to us and we got a little turned around in the process - but this was 100% user error and our Givebutter Success Manager hopped on a call and screen shared/walked us through the process and then verified it was setup correctly before exiting the call. #### Reasons for choosing Givebutter Givebutter had the most features for the best value. #### Reasons for switching to Givebutter Flipcause customer support is not responsive and they do not integrate well with our existing systems causing a lot of duplication. #### Vendor response Wow, this absolutely made our day! Thank you so much for taking the time to share such thoughtful feedback. We’re sooo happy to hear that your switch to Givebutter was smooth and that things are running seamlessly for your team.  It means a lot to know that our tools and templates are helping save time and simplify your work so you can focus more on your mission. We also love hearing that our Support and Success teams made your setup experience stress-free, yay! They’ll be so happy to know their help made a difference.  Thank you for choosing Givebutter and for spreading so much positivity. We’re so grateful to have you in the Givebutter family!  Replied October 2025 --- ### Givebutter serves as our Ticketmaster - Overall rating: 4/5 - Reviewer: Karen D. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love Givebutter webinars that are positive, upbeat and inspirational! We started a monthly campaign after listening to one webinar and it is so nice to have donations coming in each month. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We are still using Givebutter because it functions like a ticket master. Our community can purchase tickets to our events, then we use the Givebutter App to scan when they come to the concert or event. #### Cons We cannot connect Givebutter to Salesforce via an easy, inexpensive connector, so we have to enter each donation by hand and no longer keep track in Salesforce of who has attended which concert or event. #### Reasons for switching to Givebutter Givebutter was free platform and we weren't overwhelmed with Handbid. --- ### AMAZING Customer Service & Support - Overall rating: 5/5 - Reviewer: Becky P. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From the start - even when were were just exploring options - the customer journey has been helpful, responsive and proactive. I feel like each person working with me actually KNOWS me and wants to help with anything I need - even if it's not something they currently offer. This alone is worth our subscription! (We have Givebutter+) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Customer Service and Support is AMAZING!! Also, I love that the team is receptive to feedback and are working to match up their roadmap for the future with the needs of their customers. #### Cons We are just learning the system - and so there are times that we can't find the features that we "know" are there. As we learn this system, I know that will get better. #### Reasons for choosing Givebutter The ability to have multiple vendor accounts, great customer service, visual appearance leading to intuitive processes #### Vendor response Wow — thank you so much for this amazing review! We’re absolutely thrilled to hear that you’ve felt so supported throughout your Givebutter journey. Our team truly loves connecting with and learning from folks like you, and it means the world to know you feel seen and cared for. We also really appreciate your honesty about the learning curve — that’s totally valid, and we’re here for you every step of the way. We’re just one chat or email away and available 24/7 if you ever need a hand. We're so grateful you chose Givebutter! Replied May 2025 --- ### Great product and super easy to use - Overall rating: 5/5 - Reviewer: Joe Z. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love GiveButter and I would to continue my use of this product with other types of campaigns and events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like that it gives little hints on how to better use the system. It's super smart and thinks of things for us. #### Cons When we signed up, I was a little sad that texting function was no longer available on the free version. #### Reasons for choosing Givebutter My personal experience being a former user but also I feel it's a superior product. #### Vendor response Thanks so much for the kind words, Joe! We're happy you love the smart tips and ease of use! We understand your thoughts on the texting feature. It was a tough call to make, but we’re always working to improve and find ways to bring more value to all users, no matter the plan. It means a lot that you chose Givebutter again and see it as a superior product. We’re lucky to have you in the community, and we can’t wait to see what you create next! Replied June 2025 --- ### Givebutter gives us all that we need as a nonprofit - Overall rating: 5/5 - Reviewer: Mike B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is the ideal platform for fundraising, especially to build pages/QR codes to promote events. One QR code can be used to take donations from any money transfer app, which is great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros it appears to be secure, and the platform is simple, straightforward, and able to do all the functions we are looking for as a non-profit... even on the free version! #### Cons If anything, I suppose the support for the platform has a lot of reliance on AI. I have not had a need to get in touch with a human csa, but if I did, it would be a new experience. #### Reasons for choosing Givebutter Givebutter can create one QR code that can be scanned to accept donations from ALL of the money-transfer apps. #### Vendor response Thanks so much for sharing your experience with us!  We’re thrilled to hear that Givebutter feels secure and easy to use for your nonprofit. And don’t worry about support, we’ve got real humans here 24/7 if you ever need us! You can reach out by email at support@givebutter.com or just type “talk to person” in chat. Thanks for being part of the Givebutter fam!  Replied August 2025 --- ### THE BEST PLATFORM FOR NONPROFITS IN 2025 IS GIVE BUTTER!!! - Overall rating: 5/5 - Reviewer: JOSHUA M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Give butter was AMAZING!! I came from Network for Good and Give butter is hands down a better platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the workflow process that allows you to schedule tasks ahead of time. These tasks are everything from emails to phone calls based on certain triggers that you preset. Makes communication and donor cultivation a breeze!! #### Cons The data hygiene process was somewhat tricky in the beginning however it did become better as time and understanding went by!! #### Reasons for switching to Givebutter Givebutter had more of the options I was looking for in a CRM. #### Vendor response Wow! Thank you so much for your kind words and for taking the time to share your experience. We're happy to hear that it has made donor communication easier for you! We know that getting used to a new system can take time, so we truly appreciate your patience with the data process. Just a reminder: our support team is available 24/7 if you ever need a hand. Wishing you all the best in your fundraising—keep up the fantastic work! Replied March 2025 --- ### Truly no complaints! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Anytime we are presented with another platform, it is hard to argue with what we get out of Givebutter. I would say the only thing that is really separating Givebutter from other competitors is AI analysis with other giving methods. Otherwise, we are proud Givebutter users and am happy to refer people to Givebutter! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Honestly, the free level is incredibly generous for what functionality is offered. #### Cons The auction fees are a bit steep but its hard to complain about that! #### Reasons for choosing Givebutter Most definitely costs and their sales team is so pushy. #### Reasons for switching to Givebutter Mostly costs and ease of use, Givebutter is just better! #### Vendor response Thank you so much for your thoughtful review! We're thrilled to hear that you’re enjoying Givebutter and truly appreciate your support. Regarding auction fees, we’d love to explore options with you so that you won’t have to pay any fees! We offer ways to offset costs, and we'd be happy to walk you through those details. Feel free to reach out to us anytime at support@givebutter.com—we’re here to help! Thank you for choosing Givebutter! We’re beyond excited to be part of your journey and can’t wait to continue supporting you. Replied February 2025 --- ### Free and easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered The team has had a great time using the platform. Customer support is great and we had a fairly easy time learning the functions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is free, it is user friendly and the features are many. #### Cons Their ticket sales features says donations and doesn't look like a ticketing platform so patrons are often confused if they are donating or buying tickets. I also don't like that too much info is on the ticketing page that patrons don't normally see when buying tickets on traditional platforms #### Reasons for choosing Givebutter It was free and recommended by a lot of colleagues in the field #### Reasons for switching to Givebutter That platform was short on a lot of functions #### Vendor response Thank you so much for sharing your experience with us! We’re sorry to hear about the confusion regarding our ticketing features. To clarify, you can update the name of the button to say 'Tickets' or even remove the donation button entirely, allowing your campaign to focus solely on ticket sales. If you have any questions about how to make these adjustments or need help exploring alternatives, our support team is here for you! Please don’t hesitate to reach out to us at support@givebutter.com. Thank you for choosing Givebutter. Replied January 2025 --- ### Good straightforward product, nuance still needed - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The onboarding experience was good. You can figure out how to make it work for you in most circumstances. I think it has a lot of potential to grow and expand its functionality. I appreciate the roadmap and feedback model the company employs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1) I like the embeddable forms and the ticketing. 2) The back-end admin experience is fairly clean and straightforward. 3) I love that it has card readers and tap to pay. 4) I like that it accepts digital wallets. #### Cons 1) Creation of Forms: There's no differentiation between sales forms and donate forms, eg, if I have an event that is selling tickets, hosting an auction, and asking for donations, I can't choose to create a form for donations and a separate form for tickets, it's automatically a ticket form, with option to donate. I can't turn off the option to donate, and if I want to just ask for donations I need to create a new campaign. On a similar note, auctions don't have an embeddable form option. 2) Embedded Forms: Once they're embedded, they can be kind of laggy, at least on my squarespace site. The page will load, and then the form. 3) User Types: Not a whole lot of difference between admin and editor users. I wish there was some kind of volunteer user where you can control what campaigns they have access to and allows them to use the app and card reader. #### Reasons for choosing Givebutter Price, card readers, digital wallets, embeddable forms, integration with some of our existing systems #### Vendor response Thank you so much for sharing your thoughts with us! Your feedback about form creation and user types is incredibly valuable, and we understand how important it is to have customizable options for your fundraising needs. We're actively working on enhancements, and your insights will certainly help us improve! We’re so glad to have you on board and appreciate your support as we grow and evolve. Replied October 2024 --- ### A Must-Have Tool for Small Nonprofits - Overall rating: 5/5 - Reviewer: Jackson W. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Givebutter was easy to sign up, set up, and start taking in donations. Our organization is incredibly satisfied with Givebutter! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Givebutter is free to use! It is incredibly user friendly, so we didn't have to waste time with a ton of technically-difficult onboarding or training. Givebutter also has great support! Every time I have a question, I get a clear and quick answer. #### Cons While the pricing is free, there is a cost for premium features. The contact limit for these features seems a little low. #### Reasons for choosing Givebutter Givebutter had a much smaller learning curve and easier set-up process. #### Reasons for switching to Givebutter We needed a more robust, all-in-one solution, with relational managment. #### Vendor response Jackson, thank you so much for your fantastic feedback! Your thoughts on the Plus features and contact limits are invaluable—thank you for helping us improve. We’re grateful to support your mission and excited to continue improving your fundraising experience! Replied February 2025 --- ### Ease of Use - Overall rating: 5/5 - Reviewer: Alison B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Our experience has been excellent especially since we are using the no-cost portion and now wish we had not purchased this other CRM system and just gone with give butter!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This program is so user friendly, allows for our own creativity as we promote our events. It also seamlessly connects all the pieces of fundraising together which includes the communications, marketing, auctions, event creation, data collection etc. It also is superb at point of contact fundraising. We also use another system for CRM which is no where near as proficient at the nuts and bolts fundraising. #### Cons As I compare this against another company I can't say I dislike anything! #### Reasons for choosing Givebutter We use NXT for CRM but were sold that it does waht giver butter does for events, communicaitons, etc and it does NOT! #### Vendor response Thank you so much for your fantastic feedback! We’re so glad to hear you find Givebutter user-friendly and helping integrate all the elements of your fundraising efforts. We’re grateful for your trust and thrilled to hear about your positive experience! If you ever need help or have any questions as you continue to use Givebutter, please don’t hesitate to reach out. We’re here to support you every step of the way! Replied February 2025 --- ### Great Customer Service and Easy-to-Use Interface - Overall rating: 5/5 - Reviewer: Anne B. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered The customer service is great and I've had relatively few issues. I love that the customer suggestion forums are very active and I'm overall very happy with how the product works. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the ease of use and how detailed the customer information page is. Our organization has always struggled with maintaining donor data but now, with one central location and an easy-to-read interface, it's easy to keep things up to date. #### Cons One feature that I was really excited about when I signed up (reports) turned out to be a Pro feature, which wasn't super clear in the signup process. That's been frustrating as I still need to use my old donor management spreadsheets from time to time, rather than being able to centralize everything. #### Reasons for choosing Givebutter Donorbox's interface is more confusing and the free version does not include donor management #### Vendor response Thank you so much for your thoughtful feedback! We’re super glad to hear you’re loving the ease of use and detailed donor insights. We hear you on the reports feature and appreciate your input! Standard reports are available to all, while the Plus version offers automation and custom reports. If you ever need help or clarification, our support team is here 24/7 at support@givebutter.com! We’re so grateful to have you in our community and can’t wait to see you grow with us! Replied February 2025 --- ### Great for every user! - Overall rating: 5/5 - Reviewer: Jillian G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall has been wonderful! We have used it multiples ways for our school and look forward to continue using it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly on the backend and guest friendly! #### Cons From the back office when I click on an event I want to see the transactions for that specific event instead of being taken to the event page or having to go see all transactions and filter that way. #### Reasons for choosing Givebutter The free use was the main factor! Once we started it seemed to fit our needs more than we even realized! #### Vendor response Thank you so much for the fantastic review! We're so glad to hear that Givebutter has been such a great fit for your school. We completely understand your feedback about viewing transactions for a specific event, and we’ll definitely take that into consideration for future updates. We’re thrilled you chose Givebutter for its free use, and we're so happy to hear it’s exceeding your expectations! Thanks for being part of our family—we can’t wait to continue supporting your school’s efforts! Replied February 2025 --- ### Givebutter is better than margarine! - Overall rating: 5/5 - Reviewer: Terri P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Very positive, all the staff at Givebutter have been very upbeat and helpful. I love all the training sessions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have been able to be much more responsive and interactive with our donors through Givebutter! #### Cons Its been a bit difficult to merge our old systems contacts with Givebutter. #### Reasons for switching to Givebutter The ease of features and cost savings. We are now trying the paid version #### Vendor response This made our day! We love that Givebutter is helping you connect with your donors in a more interactive and responsive way—that's exactly what we’re here for! We hear you on the importing of contacts, and we totally get how that can be tricky. If you ever need a hand, our team is always happy to help; at support@givebutter.com! We’re so grateful to be part of your fundraising journey—cheering you on every step of the way! Replied February 2025 --- ### Perfect Tech for a Mid-Sized, School Organization - Overall rating: 5/5 - Reviewer: Carmen D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are incredibly happy we made the switch to Givebutter, and we have recommended it to other organizations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Givebutter is easy to use and the perfect amount of technology for our Parent Teacher Organization (PTO). We are all volunteer run, but we still raise quite a lot via many different methods (peer to peer, giving page, auction). Givebutter's technology meets those needs, and it is easy to use as an administrator as well as a donor. The business model also is amazing for our organization. #### Cons Nothing so far! It has been easy to use and we are very happy with it. #### Reasons for choosing Givebutter Better business model for the same features if not more. #### Reasons for switching to Givebutter The other products were hard to use, terrible UI on both sides, and expensive. #### Vendor response Thank you so much for your wonderful review! We love supporting organizations like yours, especially when you’re all volunteer-run—you're doing amazing work! Your feedback means the world to us, and we’re so glad that the business model is working well for your team! Thanks for choosing Givebutter! Replied January 2025 --- ### Great for the Newbie - Overall rating: 5/5 - Reviewer: Heidi B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bring new to the non-profit world it has been easy to learn how to grow a CRM, run campaign pages, and utilize their email system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GiveButter is easy to use. I have attended many of their seminars and they are very helpful with getting started. Also, when I am stuck they are quick to respond. #### Cons For their Campaign Pages I wish there was a little bit more flexibility on how it looks. Also, when I load photos to my page I have have to resize before they can be uploaded. Sometimes the Canva and GiveButter connection is glitchy. #### Vendor response Thank you so much for your kind words, Heidi!  We’re so glad that it has been easy to use and that our team has been helpful to you. We also really appreciate your feedback; it helps us keep improving. Wishing you all the best as you grow your nonprofit journey! Replied October 2025 --- ### Easy Set Up - Overall rating: 4/5 - Reviewer: Steven Y. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! As said before it was an easy set up and I love that you can make the donation page simple or elaborate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The set up was extremely easy. I had the opportunity to make the site extremely elaborate if I wanted, but I was in a pinch and needed to put the page up quickly and was able to do that with a clean simple page. #### Cons I have been told by people who want to donate that it is a little lengthy to get a donation in. Some said that they wanted to just simply click a button to donate from a card on their phone, but unfortunately that couldn't happen. I haven't followed up on it though so I don't know how complicated it actually is on their end #### Vendor response Such lovely feedback, Steven! We’re so happy to hear that setting up your page was quick and easy, and that you loved having the option to make it as simple or elaborate as you needed. We really appreciate your note about the donation flow. That’s super helpful feedback, and we’ll keep it in mind as we work on making donating on mobile even faster and easier. Thanks again for sharing your experience and for all the amazing work you’re doing! Replied October 2025 --- ### Givebutter (Free version) - Overall rating: 4/5 - Reviewer: Joe Y. - Verified reviewer: Yes - Industry: Newspapers - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Givebutter has been great as a free option, good to enough to the point where we were able to replace a paid version of another software with it. It lacks a lot of fine-tuning options for exports and can be slow on some fronts, but it works great for managing donations as a primary tool. The built-in duplicate management tools are not very effective, requiring a lot of manual merging. Still, it is rare to find anything as effective and easy to pick up as this in the realm of free SaaS products, and I imagine the paid version with reporting makes spotting duplicates easier within the service. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros For a free product, this is an effective payments handler and an impressive database software for small nonprofits. The included import wizard makes managing data over time easy enough for one database admin, and the email integration with Canva is great for nonprofit staff in general. #### Cons Duplicate management is not good at spotting the same contributor between donations, as it does not check secondary data for possible duplicates. Segments (at least in the free version) has some issues with exports. For example, organizing data there with the intention of then downloading a csv still leads to a full list of contacts or transactions rather than a pared-down export. The UI can also be a bit odd, with buttons hard to locate, and the tax summaries take quite a while to generate even for a relatively small number. #### Vendor response Thank you so much for sharing, Joe! We're thrilled to hear that Givebutter has been a great free option for your nonprofit and that you're finding it effective for managing donations. Your insights are incredibly helpful as we continue to improve the platform. Your support means the world to us, and we're so grateful to have you as part of the Givebutter family. Replied February 2025 --- ### Great platform- events and campaigns almost there - Overall rating: 4/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good, there are a few small Hiccups but overall a smooth and simple platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the ease of donations and the ability to ask the donor to cover the fees. #### Cons I think that the campaign and event set up could be simplified. Many organizations collect general donations perpetually. They also host periodic events that may or may not require a ticketed entry. It’s hard for family members to know whether to donate to an individual donor link VS an event that they won’t attend. #### Vendor response Thanks so much for sharing this thoughtful review! We're glad to hear the donation process has been smooth for you. And you make a great point about the campaign and event setup — simplifying things for families and supporters is such valuable feedback. We’ll definitely pass it along to the team! Wishing you all the very best Replied May 2025 --- ### Great free resource - Overall rating: 5/5 - Reviewer: Tony S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have enjoyed using Givebutter for our events and hope to be able to use it in more of its intended use or that they updateit to better suit our needs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I enjoy that it is free. This gives us the flexibility to put our limited finances towards other things. #### Cons Unfortunately, the current features that Givebutter has does not quite fit. We have to use it in unconventional ways. #### Vendor response Thanks so much for sharing your experience, Tony! We’re glad it has helped free up your budget for other things. We’d love to hear more about how we can improve, so please don’t hesitate to reach out to us at support@givebutter.com. We’re excited to have you with us again in the future!  Replied September 2025 --- ### Givebutter - THE BEST! - Overall rating: 5/5 - Reviewer: Zachary R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I appreciate Givebutter Support’s willingness to always help out. They always answer my questions! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love it’s seamless integration with Bloomerang. #### Cons I wish I was able to see all of the transactions in a payout. For example, if a campaign has $100 that I’m able to withdraw, I’d like to see a breakdown of which transactions contributed to it. #### Vendor response Wow, thank you so much for the awesome review! We’re so excited to hear you love the seamless integration with Boomerang and that our support team has been able to help you! No worries at all about the payout breakdown—we’ve got you! You can generate and download a Payout Details report that will give you all the transaction info you need. Check out our guide here: https://help.givebutter.com/en/articles/5276580-how-to-export-download-a-payout-details-report, or reach out to us anytime at support@givebutter.com. We’re here 24/7 and ready to help! Replied February 2025 --- ### Great for schools and smaller teams - powerful, inexpensive, and easy-to-use! - Overall rating: 5/5 - Reviewer: Devin J. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great, it's been good and getting better since I've used it. It gets the job done, and is in a sweet spot where it has powerful features but is also simple enough to be easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best parts about Givebutter are ease of use, the variety of features offered, constant updates to add better quality-of-life improvements to fundraisers, responsive support, low fees, basically every payment method you could want, and lots of software integration options. #### Cons These aren't all necessarily cons for our organization, but I think that givebutter is very well-suited to small teams and small-to-moderate fundraising campaigns(<$1M). If you're doing larger fundraisers you can use to supplement your activities, but its strength is more in handling online donations, auctions, etc., things with less specialized software requirements. #### Vendor response Thank you so much for your thoughtful review! We’re so glad to hear that Givebutter has been a great fit for your team. Your feedback means a lot to us, and we’re happy that Givebutter has helped with your fundraising efforts! We also appreciate your thoughts about scaling for larger fundraisers. As we continue to grow and evolve, we’re always striving to improve and expand our platform to better meet the needs of organizations of all sizes. Our team would love to discuss further and learn more about how we can better support you. We might be able to find alternatives to better suit your larger campaigns. Feel free to contact us anytime at support@givebutter.com, and we’d be happy to chat! Replied January 2025 --- ### Givebutter Great for Startup Nonprofits - Overall rating: 4/5 - Reviewer: Laura G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, really positive! They make it really easy to begin fundraising. The different types of campaigns available is one of my favorite features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's nice that it's a free option for smaller nonprofits. It's also super easy to add transactions and comments. #### Cons Pulling reports is difficult, unless you have the premium subscription which I have not tried yet. #### Vendor response Thank you so much for your kind words! We're thrilled to hear that Givebutter has been an excellent fit for your startup nonprofit and that you’re loving it. We truly appreciate your feedback on reports, and we’re always working to improve everyone's experience. Just a quick note—our standard features allow you to generate and download reports anytime. The Plus plan offers automatic and more customized reporting, but rest assured, you can always access the raw data without a subscription. If you ever need help, our team is here for you 24/7 at support@givebutter.com! Thanks for being part of the Givebutter family! Replied February 2025 --- ### User-Friendly Fundraising Platform - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Givebutter is user-friendly and easy to navigate. #### Cons It would be great to have templates to build campaigns from. #### Vendor response Thank you for your feedback! We’re glad to hear Givebutter is user-friendly for you! Your suggestion for campaign templates is great, and we’ll consider it for future improvements. Thank you for trusting Givebutter, and here’s to even more success moving forward! Replied February 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/?page=2) --- Givebutter Reviews, Pros and Cons - 2026 Software Advice