About GivingTools

GivingTools Online Giving offers cloud-based nonprofit management software for small and midsize organizations such as associations, churches, nonprofit corporations and human services organizations. The solution provides features such as donor management, contribution tracking, payment processing and recurring donations. 

GivingTools helps companies manage online donations, track gifts and lets donors set up recurring donations. It enables users to track donations and generate monthly reports. Mobile giving tools allow giving pages to rescale for mobile devices and link donation appeals to QR codes.

Pledge periods can be set up, allowing donors to pay their pledges over time. Users can set up standalone giving pages that include videos, photos, ...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

51 Reviews of GivingTools

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(38)

38

4 stars

(13)

13

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 51 results

August 2019

Robert from Bird Ally X

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Giving Tools is an excellent platform.

We do gift shop sales, online sales of books as well as donations. Giving tools handles all of these very easily, with room to grow.

Pros

I like its ease of use as well as its support of our nonprofit mission. Customer service is excellent.

Cons

No complaints. Giving tools works exactly as it should.

August 2019

Peter from Jeremiah's Promise

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Great Product

Love it! I couldn’t be happier!!

Pros

The cost to me was a big one! As a non-profit that takes a lot of recurring payments it’s a very simple system that is easy for me and the donor. The cost of ACH’s was unmatched!

Cons

There were some quirks with version 1 but V2 is much better. There are still a few odd things on the donor side that I don’t understand, like they can’t alter their existing giving, they have to cancel it and create a new pledge. We are using blue pay as our processor and there are some things I don’t like about that integration but that’s not giving tools fault!

Reasons for Choosing GivingTools

Cost!

August 2019

Nikki from New roots haiti

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

August 2019

Almost there....

Amazing customer service. I still think there are aspects that could be improved (see above).

Pros

It looks professional, easy to add to website, easy for donate to navigate original donation. I’ve always had amazing customer service experience with this company.

Cons

Switching from 1.0 to 2.0 version was a night mare. In order for donate to adjust their monthly donations they have to cancel and then create a new one. This is often confusing for donors and has caused us trouble. I’m thankful that you now send emails to us and donors when their card is denied for whatever reason.

Response from GivingTools

Replied August 2019

Thanks for this feedback! While 2.0 introduces many new features, we continue to hone the product. Please do share any issues you have as that helps us focus our resources to make GivingTools the best tool possible for actual users. Now that you are in 2.0, new recurring gifts will have 2.0's featureset. Older 1.0 gifts are automatically ported over to your 2.0 account for recording purposes but they are not as robust in terms of options. 2.0 gifts are forward compatible, though, so as new features become available, those gifts will enjoy the full benefits. Thank you again!

August 2019

SHANE from Identity Hoops International

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

IHI loves giving tools

Pros

The price! great value and much better with the new update.

Cons

the old version didn't update on canceled cards.

Reasons for Choosing GivingTools

price

August 2019

Churchill from Shrine Mont

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

August 2019

Giving Tools

It gets the job done with little hassle. Easy to embed into our website and reports give the information we need.

Pros

Ease of use with menu and response of the development team to my needs

Cons

The menus take a minute to get used to, but help is always there when you need it.

Reasons for Choosing GivingTools

initially it was suggested by a vendor for a capital campaign. Now we use for program registration and other specific tasks.